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Braid

Terms of Service

Last Updated: Feb 26, 2024

Welcome to the Braid website and mobile application owned and operated by Braid It Inc. (“Braid,” “we,” “us,” or “our”). Please read this Terms of Service Agreement (the “Terms of Service”) carefully. These Terms of Service govern your access and use of our website located at www.braidit.com (the “Website”), our mobile application (the “Application”), your access and use of our Services and the content available on or through the Website, Application and Services (collectively, the “Platform”) unless such use is subject to a separate agreement between you and Braid. 

BY ACCESSING OR USING THE SERVICES IN ANY WAY, BY CLICKING ON THE “I ACCEPT” BUTTON, COMPLETING THE REGISTRATION PROCESS, AND/OR BROWSING THE WEBSITE OR DOWNLOADING THE APPLICATION, YOU REPRESENT THAT (1) YOU HAVE READ, UNDERSTAND, AND AGREE TO BE BOUND BY THE TERMS OF SERVICE, (2) YOU ARE OF LEGAL AGE TO FORM A BINDING CONTRACT WITH BRAID,  (3) YOU ARE NOT BARRED FROM USING THE SERVICE UNDER THE LAWS OF THE UNITED STATES, YOUR PLACE OF RESIDENCE OR ANY OTHER APPLICABLE JURISDICTION (4) YOU HAVE THE AUTHORITY TO ENTER INTO THIS AGREEMENT PERSONALLY OR ON BEHALF OF THE INDIVIDUAL OR ENTITY YOU HAVE NAMED AS THE USER, AND TO BIND THAT INDIVIDUAL TO THE TERMS OF SERVICE AND THE PRIVACY POLICY, AND (5) IF YOU ARE ACCESSING THE SERVICES ON BEHALF OF YOUR EMPLOYER, YOU HAVE THE RIGHTS TO ACCESS THE SERVICES.  IN THIS AGREEMENT, THE TERMS “YOU” AND “YOUR” REFER TO THE INDIVIDUAL OR LEGAL ENTITY, AS APPLICABLE, IDENTIFIED AS THE USER WHEN YOU REGISTERED ON THE WEBSITE OR APPLICATION. IF YOU DO NOT AGREE TO BE BOUND BY THIS TERMS OF SERVICE, YOU ARE NOT AUTHORIZED TO ACCESS OR OTHERWISE USE THE PLATFORM AND YOU MUST PROMPTLY EXIT THE PLATFORM AND STOP USING THE SERVICES. 

PLEASE BE AWARE THAT SECTION 14 CONTAINS PROVISIONS GOVERNING HOW TO RESOLVE DISPUTES BETWEEN YOU AND BRAID. AMONG OTHER THINGS, SECTION 14 INCLUDES AN AGREEMENT TO ARBITRATE WHICH REQUIRES, WITH LIMITED EXCEPTIONS, THAT ALL DISPUTES BETWEEN YOU AND US SHALL BE RESOLVED BY BINDING AND FINAL ARBITRATION.  SECTION 14 ALSO CONTAINS A CLASS ACTION AND JURY TRIAL WAIVER.  PLEASE READ SECTION 14 CAREFULLY.

UNLESS YOU OPT OUT OF THE AGREEMENT TO ARBITRATE WITHIN 30 DAYS: (1) YOU WILL ONLY BE PERMITTED TO PURSUE DISPUTES OR CLAIMS AND SEEK RELIEF AGAINST US ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION OR PROCEEDING AND YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION; AND (2) YOU ARE WAIVING YOUR RIGHT TO PURSUE DISPUTES OR CLAIMS AND SEEK RELIEF IN A COURT OF LAW AND TO HAVE A JURY TRIAL.  

ANY DISPUTE, CLAIM OR REQUEST FOR RELIEF RELATING IN ANY WAY TO YOUR USE OF THE SERVICE WILL BE GOVERNED AND INTERPRETED BY AND UNDER THE LAWS OF THE STATE OF DELAWARE, CONSISTENT WITH THE FEDERAL ARBITRATION ACT, WITHOUT GIVING EFFECT TO ANY PRINCIPLES THAT PROVIDE FOR THE APPLICATION OF THE LAW OF ANY OTHER JURISDICTION.  THE UNITED NATIONS CONVENTION ON CONTRACTS FOR THE INTERNATIONAL SALE OF GOODS IS EXPRESSLY EXCLUDED FROM THIS AGREEMENT.

PLEASE BE AWARE THAT SECTION 2.5 (BRAID COMMUNICATIONS) OF THIS AGREEMENT, BELOW, CONTAINS YOUR OPT-IN CONSENT TO RECEIVE COMMUNICATIONS FROM US, INCLUDING VIA E-MAIL, TEXT MESSAGE AND PUSH NOTIFICATION.

Your use of, and participation in, certain features on the Platform may be subject to additional terms (“Supplemental Terms”) and such Supplemental Terms will either be listed in the Terms of Service or will be presented to you for you for your acceptance when you sign up to use the feature. If the Terms of Service are inconsistent with the Supplemental Terms, the Supplemental Terms shall control with respect to such feature. The Terms of Service and any applicable Supplemental Terms are referred to herein as the “Agreement.”

  1. 1. NOTICE OF CHANGES TO THESE TERMS.  Please note that this Agreement is subject to change by Braid in its sole discretion at any time.  When changes are made, Braid will make a new copy of the Terms of Service Agreement available on the Website and update the “Last Updated” date at the top of the Terms of Service Agreement.  If we make any material changes, and you have registered with us to create an Account (as defined in Section 1.3 (Registering Your Account) below) we will also send an e-mail to you at the last e-mail address you provided to us pursuant to this Agreement.  Any changes to this Agreement will be effective immediately for new users of the Platform and will be effective thirty (30) days after posting notice of such changes on the Website for existing Registered Users.  If you do not agree to any change(s) after receiving a notice of such change(s), you shall stop using the Platform and terminate your Account with us.  Otherwise, your continued use of the Platform constitutes your acceptance of such change(s).  PLEASE REGULARLY CHECK THE WEBSITE TO VIEW THE THEN-CURRENT TERMS.
  2. 2. USE OF THE PLATFORM.  
  1. 2.1 Services. The Platform allows users to (i) create, share, post and view mixed media content (including but not limited to video and text content) on their own or in response to third party prompts (“Prompts”), (ii) source video responses from third parties you solicit (“Video Responses”) and to use, copy, modify, adapt, distribute, display, perform, and create derivative works of such , including to combine with other Video Responses and/or Your Content(the “Services”). 
  2. 2.2 Application License.  Subject to your compliance with the Agreement, Braid grants you a limited non-exclusive, non-transferable, non-sublicensable, revocable license to download, install and use a copy of the Application on a single mobile device that you own or control and to run such copy of the Application solely for your own personal or internal business purposes.  Furthermore, with respect to any Application accessed through or downloaded from the Apple App Store (an “App Store Sourced Application”), you will only use the App Store Sourced Application (a) on an Apple-branded product that runs the iOS (Apple’s proprietary operating system) and (b) as permitted by the “Usage Rules” set forth in the Apple App Store Terms of Service. Notwithstanding the first sentence in this section, with respect to any Application accessed through or downloaded from the Google Play store (a “Google Play Sourced Application”), you may have additional license rights with respect to use of the Application on a shared basis within your designated family group.
  3. 2.3 Updates.  You understand that the Platform is constantly evolving.   You acknowledge and agree that Braid may update the Platform with or without notifying you.  Any future release, update or other addition to the Platform shall be subject to this Agreement.  You may need to update third-party software from time to time in order to use the Platform.
  4. 2.4 Certain Restrictions.  The rights granted to you in this Agreement are subject to the following restrictions: (a) you shall not license, sell, rent, lease, transfer, assign, reproduce, distribute, host or otherwise commercially exploit the Platform or any portion of it; (b) you shall not frame or utilize framing techniques to enclose any trademark, logo, or other properties owned or licensed by Braid (including images, text, page layout or form); (c) you shall not use any metatags or other “hidden text” using Braid’s name or trademarks; (d) you shall not modify, translate, adapt, merge, make derivative works of, disassemble, decompile, reverse compile or reverse engineer any part of the Platform except to the extent the foregoing restrictions are expressly prohibited by applicable law; (e) you shall not use any manual or automated software, devices or other processes (including but not limited to spiders, robots, scrapers, crawlers, avatars, data mining tools or the like) to “scrape” or download data from any web pages contained in the Website (except that we grant the operators of public search engines revocable permission to use spiders to copy materials from the Website for the sole purpose of and solely to the extent necessary for creating publicly available searchable indices of the materials, but not caches or archives of such materials); (f) except as expressly stated herein, no part of the Platform or any information contained therein may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means; and (g) you shall not remove or destroy any copyright notices or other proprietary markings contained on or in the Platform, including watermarks on any videos created on the Platform. Braid may terminate the licenses granted hereunder and this Agreement immediately if you breach any part of this Section 2.4 or engage in any other unauthorized use of the Platform.
  5. 2.5 Braid Communications.  By entering into this Agreement or using the Platform, you agree to receive communications from us, including via e-mail, text message and push notifications.  You agree that texts may be generated by automatic telephone dialing systems. Communications from us and our affiliated companies may include but are not limited to: operational communications concerning your Account or the use of the Platform, updates concerning new and existing features on the Platform, and news concerning Braid and industry developments.  Standard text messaging charges applied by your cell phone carrier will apply to text messages that we send. IF YOU WISH TO OPT OUT OF ALL TEXTS FROM US (INCLUDING OPERATIONAL OR TRANSACTIONAL TEXTS), YOU MAY OPT OUT OF RECEIVING SUCH COMMUNICATIONS BY FOLLOWING THE UNSUBSCRIBE OPTIONS WE PROVIDE TO YOU. YOU MAY ALSO OPT-OUT OF TEXT MESSAGES FROM US BY TEXTING THE WORD “STOP” FROM THE MOBILE DEVICE RECEIVING THE MESSAGES.  HOWEVER, YOU ACKNOWLEDGE THAT OPTING OUT OF RECEIVING ALL TEXTS MAY IMPACT YOUR USE OF THE PLATFORM OR RELATED SERVICES. IF YOU WISH TO OPT OUT OF PROMOTIONAL EMAILS, YOU CAN UNSUBSCRIBE FROM OUR PROMOTIONAL EMAIL LIST BY FOLLOWING THE UNSUBSCRIBE OPTIONS IN THE PROMOTIONAL EMAIL ITSELF. 
  1. 3. REGISTRATION.
  1. 3.1 Registering Your Account.  In order to access certain features of the Platform, you may be required to become a Registered User.  For purposes of the Agreement, a “Registered User” is a user who has registered an account with Braid (“Account”), has a valid account on the third-party e-mail or social networking service through which the user has connected to the Website (each such account, a “Third-Party Account”), or has an account with the provider of the Application for the user’s mobile device. You may be provided with additional rights and privileges as an “Administrative Account” holder if your Account is designed as an “Administrative Account”.
  2. 3.2 Access Through a Third-Party Account.  If you access the Platform through a Third-Party Account as part of the functionality of the Services, you may link your Account with such Third-Party Account, by allowing Braid to access your Third-Party Account, as is permitted under the applicable terms and conditions that govern your use of each Third-Party Account.  You represent that you are entitled to disclose your Third-Party Account login information to Braid and/or grant Braid access to your Third-Party Account (including, but not limited to, for use for the purposes described herein) without breach by you of any of the terms and conditions that govern your use of the applicable Third-Party Account and without obligating Braid to pay any fees or making Braid subject to any usage limitations imposed by such third-party service providers.  By granting Braid access to any Third-Party Accounts, you understand that Braid may access, make available and store (if applicable) any information, data, text, software, music, sound, photographs, graphics, video, messages, tags and/or other materials accessible through the Platform (collectively, “Content”) that you have provided to and stored in your Third-Party Account (“Third-Party Account Content”) so that it is available on and through the Platform via your Account.  Unless otherwise specified in the Agreement, all a Third-Party Account Content shall be considered to be Your Content (as defined below) for all purposes of the Agreement.  Depending on the Third-Party Accounts you choose and subject to the privacy settings that you have set in such Third-Party Accounts, personally identifiable information that you post to your Third-Party Accounts may be available on and through your Account on the Platform. Please note that if a Third-Party Account or associated service becomes unavailable, or Braid’s access to such Third-Party Account is terminated by the third-party service provider, then a Third-Party Account Content will no longer be available on and through the Platform.  You have the ability to disable the connection between your Account and your Third-Party Accounts at any time by accessing the “Settings” section of the Website.  PLEASE NOTE THAT YOUR RELATIONSHIP WITH THE THIRD-PARTY SERVICE PROVIDERS ASSOCIATED WITH YOUR THIRD-PARTY ACCOUNTS IS GOVERNED SOLELY BY YOUR AGREEMENT(S) WITH SUCH THIRD-PARTY SERVICE PROVIDERS, AND BRAID DISCLAIMS ANY LIABILITY FOR PERSONALLY IDENTIFIABLE INFORMATION THAT MAY BE PROVIDED TO IT BY SUCH THIRD-PARTY SERVICE PROVIDERS IN VIOLATION OF THE PRIVACY SETTINGS THAT YOU HAVE SET IN SUCH THIRD-PARTY ACCOUNTS.  Braid makes no effort to review any a Third-Party Account Content for any purpose, including but not limited to, for accuracy, legality or noninfringement, and Braid is not responsible for any a Third-Party Account Content.
  3. 3.3 Registration Data.  In registering an Account, you agree to (a) provide true, accurate, current and complete information about yourself as prompted by the registration form (the “Registration Data”); and (b) maintain and promptly update the Registration Data to keep it true, accurate, current and complete.  You represent that you (i) are at least eighteen (18) years old; (ii) are of legal age to form a binding contract; and (iii) are not a person barred from using the Platform under the laws of the United States, your place of residence or any other applicable jurisdiction.  You are responsible for all activities that occur under your Account.  You agree that you shall monitor your Account to restrict use by minors, and you will accept full responsibility for any unauthorized use of the Platform by minors.  You may not share your Account or password with anyone, and you agree to (y) notify Braid immediately of any unauthorized use of your password or any other breach of security; and (z) exit from your Account at the end of each session.  If you provide any information that is untrue, inaccurate, not current or incomplete, or Braid has reasonable grounds to suspect that any information you provide is untrue, inaccurate, not current or incomplete, Braid has the right to suspend or terminate your Account and refuse any and all current or future use of the Platform (or any portion thereof).  You agree not to create an Account using a false identity or information, or on behalf of someone other than yourself.  You agree that you shall not have more than one Account per platform or a Third-Party Account at any given time.  Braid reserves the right to remove or reclaim any usernames at any time and for any reason, including but not limited to, claims by a third party that a username violates the third party’s rights.  You agree not to create an Account or use the Platform if you have been previously removed by Braid, or if you have been previously banned from any of the Platform.
  4. 3.4 Your Account. Notwithstanding anything to the contrary herein, you acknowledge and agree that you shall have no ownership or other property interest in your Account, and you further acknowledge and agree that all rights in and to your Account are and shall forever be owned by and inure to the benefit of Braid.
  5. 3.5 Necessary Equipment and Software.  You must provide all equipment and software necessary to connect to the Platform, including but not limited to, a mobile device that is suitable to connect with and use the Platform, in cases where the Services offer a mobile component.  You are solely responsible for any fees, including Internet connection or mobile fees, that you incur when accessing the Platform.  
  1. 4. RESPONSIBILITY FOR CONTENT.
  1. 4.1 Types of Content.  You acknowledge that all Content, included on the Platform, is the sole responsibility of the party from whom such Content originated.  This means that you, and not Braid, are entirely responsible for all Content that you create, share, upload, post, e-mail, transmit or otherwise make available (“Make Available”) through the Platform (“Your Content”), and that you and other users of the Platform, and not Braid, are similarly responsible for all Content that you and they Make Available through the Platform (“User Content”). For purposes of this Agreement, Video Responses submitted by you in response to a Prompt is considered Your Content.
  2. 4.2 No Obligation to Pre-Screen Content.  You acknowledge that Braid has no obligation to pre-screen Content (including, but not limited to, User Content), although Braid reserves the right in its sole discretion to pre-screen, refuse or remove any Content.  By entering into the Agreement, you hereby provide your irrevocable consent to such monitoring.  You acknowledge and agree that you have no expectation of privacy concerning the transmission of Your Content, including without limitation chat, text, or voice communications.  In the event that Braid pre-screens, refuses or removes any Content, you acknowledge that Braid will do so for Braid’s benefit, not yours.  Without limiting the foregoing, Braid shall have the right to remove any Content that violates the Agreement or is otherwise objectionable.
  3. 4.3 Storage.  Unless expressly agreed to by Braid in writing elsewhere, Braid has no obligation to store any of Your Content that you Make Available on the Platform.  Braid has no responsibility or liability for the deletion or accuracy of any Content, including Your Content; the failure to store, transmit or receive transmission of Content; or the security, privacy, storage, or transmission of other communications originating with or involving use of the Platform.  Certain Services may enable you to specify the level at which such Services restrict access to Your Content.  You are solely responsible for applying the appropriate level of access to Your Content.  If you do not choose, the system may default to its most permissive setting.  You agree that Braid retains the right to create reasonable limits on Braid’s use and storage of the Content, including Your Content, such as limits on file size, storage space, processing capacity, and similar limits described on the Website and as otherwise determined by Braid in its sole discretion. 
  1. 5. OWNERSHIP.
  1. 5.1 The Platform.  Except with respect to Your Content and User Content, you agree that Braid and its suppliers own all rights, title and interest in the Platform (including but not limited to, any computer code, themes, objects, characters, character names, stories, dialogue, concepts, artwork, animations, sounds, musical compositions, audiovisual effects, methods of operation, moral rights, documentation, “look and feel” of the Services and software).  You will not remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the Platform.
  2. 5.2 Trademarks. and all related graphics, logos, service marks and trade names used on or in connection with the Platform are the trademarks of Braid and may not be used without permission in connection with your, or any third-party, products or services. Other trademarks, service marks and trade names that may appear on or in the Platform are the property of their respective owners.
  3. 5.3 Your Content.  Braid does not claim ownership of Your Content.  However, when you create, share, post, submit, or publish Your Content, including posting Video Responses in response to Prompts, on or in the Platform, you represent that you own and/or have a royalty-free, perpetual, irrevocable, worldwide, non-exclusive right (including any moral rights) and license to use, license, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, derive revenue or other remuneration from, and communicate to the public, perform and display Your Content (in whole or in part), including Video Responses, worldwide and/or to incorporate it in other works in any form, media or technology now known or later developed, for the full term of any worldwide intellectual property right that may exist in Your Content.  You specifically represent and warrant that you have secured all necessary rights, permissions, and consents necessary for Video Responses that you upload to enable Braid to use such Video Responses in accordance with the licenses granted by you to Your Content herein.
  4. 5.4 License to Your Content.  By submitting Content to Braid through the Platform or Braid’s social media accounts or providing Content for display in any “public” area of the Platform, including, without limitation, Braid newsletters, social media accounts, and submitting a Video Response in response to a Prompt, you grant Braid a fully paid, royalty-free, perpetual, irrevocable, worldwide, royalty-free, non-exclusive and fully sublicensable right (including any moral rights) and license to (i) use, license, distribute, reproduce, modify, adapt, publicly perform, and publicly display Your Content (in whole or in part) on and in connection with the Platform and Services, including, without limitation, Braid newsletters and social media accounts; (ii) share your Video Responses with the users of the Services who issued the Prompt (and such user’s affiliated organizational group(s) as applicable) (“Requestor”) and grant the Requestor the fully paid, royalty-free, perpetual, irrevocable, worldwide, and fully sublicensable right (including any moral rights) to use, copy, modify, adapt, distribute, display, perform, and create derivative works of your Video Responses, in any and all media, now known or hereafter devised, whether on or off the Platform, for Requestor’s lawful business purposes; (iii) use, publish, distribute, and commercialize the image, likeness, voice and other elements or attributes of any individual(s) and/or any trademark or logo featured in Your Content, including you Video Responses, in connection with the exploitation of the rights granted in (i) and (ii) above as applicable; and (iv) provide Your Content and the components thereof to our third-party service providers, including OpenAI, L.P.; in each instance  for the purposes of promoting and operating and providing the Platform to you and to our other users of the Platform.  FOR THE AVOIDANCE OF DOUBT, YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT BRAID MAY SUBLICENSE ANY AND ALL OF ITS RIGHTS IN VIDEO RESPONSES MADE BY YOU, TO THE USER, AND THE AFFILIATED ORGANIZATIONAL GROUP, WHO ISSUED THE PROMPT. You warrant that the holder of any worldwide intellectual property right, including moral rights, in Your Content, has completely and effectively waived all such rights and validly and irrevocably granted to you the right to grant the license stated above.  You agree that you, not Braid, are responsible for all of Your Content that you Make Available on or in the Platform.  You may not post or submit for Content that contains a photograph of another person without that person’s permission.
  5. 5.5 Username. Notwithstanding anything contained herein to the contrary, by submitting Your Content to any forums, comments, or any other area on the Platform, you hereby expressly permit Braid to identify you as the contributor of Your Content in any publication in any form, media or technology now known or later developed in connection with Your Content.  You may request in writing, upon submitting any stories, essays, or other similar writings to Braid, that your Content be shared via the Platform under a pseudonym.
  6. 5.6 Feedback.  You agree that submission of any ideas, suggestions, documents, and/or proposals to Braid through its suggestion, feedback, wiki, forum, or similar pages (“Feedback”) is at your own risk and that Braid has no obligations (including without limitation obligations of confidentiality) with respect to such Feedback.  You represent and warrant that you have all rights necessary to submit the Feedback.  You hereby grant to Braid a fully paid, royalty-free, perpetual, irrevocable, worldwide, non-exclusive, and fully sublicensable right and license to use, reproduce, perform, display, distribute, adapt, modify, re-format, create derivative works of, and otherwise commercially or non-commercially exploit in any manner, any and all Feedback, and to sublicense the foregoing rights, in connection with the operation and maintenance of the Platform and/or Braid’s business.
  1. 6. USER CONDUCT.  As a condition of use, you agree not to use the Platform or our suppliers’ services for any purpose that is prohibited by this Agreement or by applicable law. You shall not (and shall not permit any third party) either (a) take any action or (b) Make Available any Content on or through the Platform or our suppliers’ services that: (i) infringes any patent, trademark, trade secret, copyright, right of publicity or other right of any person or entity; (ii) is unlawful, threatening, abusive, harassing, defamatory, libelous, deceptive, fraudulent, invasive of another’s privacy, tortious, obscene, offensive, or profane; (iii) constitutes unauthorized or unsolicited advertising, junk or bulk e-mail; (iv) involves commercial activities and/or sales, such as contests, sweepstakes, barter, advertising, or pyramid schemes without Braid’s prior written consent; (v) impersonates any person or entity, including any employee or representative of Braid; (vi) interferes with or attempt to interfere with the proper functioning of the Platform or any of our suppliers’ services or uses the Platform in any way not expressly permitted by this Agreement; (vii) is racist or discriminatory, including discrimination on the basis of someone’s race, religion, age, gender, disability or sexuality; (viii) contains answers, responses, comments, opinions, analysis or recommendations that you are not properly licensed or otherwise qualified to provide; or (viii) attempts to engage in or engage in, any potentially harmful acts that are directed against the Platform or our suppliers’ services, including but not limited to violating or attempting to violate any security features of the Platform or our suppliers’ services, using manual or automated software or other means to access, “scrape,” “crawl” or “spider” any pages contained in the Platform or our suppliers’ services, introducing viruses, worms, or similar harmful code into the Platform or out suppliers’ services, or interfering or attempting to interfere with use of the Platform or our suppliers’ services by any other user, host or network, including by means of overloading, “flooding,” “spamming,” “mail bombing,” or “crashing” the Platform or our suppliers’ services.
  2. 7. INVESTIGATIONS.  Braid may, but is not obligated to, monitor or review the Platform and Content at any time.  Without limiting the foregoing, Braid shall have the right, in its sole discretion, to remove any of Your Content for any reason (or no reason), including if such Content violates the Agreement or any applicable law.  Although Braid does not generally monitor user activity occurring in connection with the Platform or Content, if Braid becomes aware of any possible violations by you of any provision of the Agreement, Braid reserves the right to investigate such violations, and Braid may, at its sole discretion, immediately terminate your license to use the Platform, or change, alter or remove Your Content, in whole or in part, without prior notice to you.
  3. 8. INTERACTIONS WITH OTHER USERS.
  1. 8.1 User Responsibility.  You are solely responsible for your interactions with other Registered Users and any other parties with whom you interact (including third parties you solicit to upload via Prompts or third parties to whom you submit Video Responses); provided, however, that Braid reserves the right, but has no obligation, to intercede in such disputes.  You agree that Braid will not be responsible for any liability incurred as the result of such interactions.
  2. 8.2 Content Provided by Other Users.  The Platform may contain User Content provided by other users of the Platform.  Braid is not responsible for and does not control User Content.  Braid has no obligation to review or monitor, and does not approve, endorse or make any representations or warranties with respect to, User Content.  You use all User Content and interact with other Registered Users and users of the Services at your own risk.
  1. 9. INDEMNIFICATION.  You agree to indemnify and hold Braid, its parents, subsidiaries, affiliates, officers, employees, agents, partners, suppliers, and licensors (each, a “Braid Party” and collectively, the “Braid Parties”) harmless from any losses, costs, liabilities and expenses (including reasonable attorneys’ fees) relating to or arising out of any and all of the following: (a) Your Content (including, for the avoidance of doubt, Video Responses), including any use thereof by Braid or any Requestor as authorized under this Agreement; (b) your use of, or inability to use, the Platform; (c) your violation of this Agreement; (d) your violation of any rights of another party, including any Registered Users; (e) any dispute between you and another party, including any Registered Users; or (f) your violation of any applicable laws, rules or regulations.  Braid reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Braid in asserting any available defenses.  This provision does not require you to indemnify any of the Braid Parties for any unconscionable commercial practice by such party or for such party’s fraud, deception, false promise, misrepresentation or concealment, or suppression or omission of any material fact in connection with the Platform or any services provided hereunder.  You agree that the provisions in this section will survive any termination of your Account, this Agreement and/or your access to the Platform.
  2. 10. DISCLAIMER OF WARRANTIES AND CONDITIONS.
  1. 10.1 As Is. YOU EXPRESSLY UNDERSTAND AND AGREE THAT TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOUR USE OF THE PLATFORM AND ANY INFORMATION THEREFROM IS AT YOUR SOLE RISK, AND THE PLATFORM AND ALL INFORMATION CONTAINED THEREON IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITH ALL FAULTS. BRAID PARTIES EXPRESSLY DISCLAIM REPRESENTATIONS AND WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED, WITH RESPECT TO THE PLATFORM, THE SERVICES, AND ANY CONTENT, INFORMATION, PRODUCT, SERVICE OR OTHER MATERIALS PROVIDED ON OR THROUGH THE PLATFORM OR THE SERVICES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, THE QUALITY, ACCURACY, COMPLETENESS OR TIMELINESS OF INFORMATION, QUIET ENJOYMENT, AND NON-INFRINGEMENT OF THIRD PARTIES’ RIGHTS. SOME LAWS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY, SO THESE LIMITS MAY NOT APPLY TO YOU.
  1. (a) BRAID PARTIES MAKE NO WARRANTY, REPRESENTATION OR CONDITION THAT: (1) THE PLATFORM WILL MEET YOUR REQUIREMENTS; (2) YOUR USE OF THE PLATFORM WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE; OR (3) ANY INFORMATION YOU MAY OBTAIN FROM YOUR USE OF THE PLATFORM WILL BE ACCURATE OR RELIABLE.
  2. (b) ANY CONTENT DOWNLOADED FROM OR OTHERWISE ACCESSED THROUGH BRAID PROPERTIES IS ACCESSED AT YOUR OWN RISK, AND YOU SHALL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR PROPERTY, INCLUDING, BUT NOT LIMITED TO, YOUR COMPUTER SYSTEM AND ANY DEVICE YOU USE TO ACCESS BRAID PROPERTIES, OR ANY OTHER LOSS THAT RESULTS FROM ACCESSING SUCH CONTENT.
  3. (c) THE SERVICES MAY BE SUBJECT TO DELAYS, CANCELLATIONS AND OTHER DISRUPTIONS.  BRAID MAKES NO WARRANTY, REPRESENTATION OR CONDITION WITH RESPECT TO SERVICES, INCLUDING BUT NOT LIMITED TO, THE QUALITY, EFFECTIVENESS, REPUTATION AND OTHER CHARACTERISTICS OF SERVICES.
  4. (d) NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM BRAID OR THROUGH BRAID PROPERTIES WILL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN.
  5. (e) FROM TIME TO TIME, BRAID MAY OFFER NEW “BETA” FEATURES OR TOOLS WITH WHICH ITS USERS MAY EXPERIMENT.  SUCH FEATURES OR TOOLS ARE OFFERED SOLELY FOR EXPERIMENTAL PURPOSES AND WITHOUT ANY WARRANTY OF ANY KIND, AND MAY BE MODIFIED OR DISCONTINUED AT BRAID’S SOLE DISCRETION.  THE PROVISIONS OF THIS SECTION APPLY WITH FULL FORCE TO SUCH FEATURES OR TOOLS.
  1. 10.2 No Liability for Conduct of Third Parties.  YOU ACKNOWLEDGE AND AGREE THAT BRAID PARTIES ARE NOT LIABLE, AND YOU AGREE NOT TO SEEK TO HOLD BRAID PARTIES LIABLE, FOR THE CONDUCT OF THIRD PARTIES, INCLUDING OPERATORS OF EXTERNAL SITES, AND THAT THE RISK OF INJURY FROM SUCH THIRD PARTIES RESTS ENTIRELY WITH YOU.
  2. 10.3 No Liability for Conduct of Other Users.  YOU ARE SOLELY RESPONSIBLE FOR ALL OF YOUR COMMUNICATIONS AND INTERACTIONS WITH OTHER USERS OF BRAID PROPERTIES.  BRAID MAKES NO REPRESENTATIONS OR WARRANTIES THAT ANY INFORMATION YOU SHARE WITH OTHER USERS WILL REMAIN CONFIDENTIAL.   YOU UNDERSTAND THAT BRAID DOES NOT MAKE ANY ATTEMPT TO VERIFY THE STATEMENTS OF USERS OF BRAID PROPERTIES.  BRAID MAKES NO WARRANTY THAT THE GOODS OR SERVICES PROVIDED BY THIRD PARTIES OR OTHER USERS WILL MEET YOUR REQUIREMENTS OR BE AVAILABLE ON AN UNINTERRUPTED, SECURE, OR ERROR-FREE BASIS.  BRAID MAKES NO WARRANTY REGARDING THE QUALITY OF ANY SUCH GOODS OR SERVICES, OR THE ACCURACY, TIMELINESS, TRUTHFULNESS, COMPLETENESS OR RELIABILITY OF ANY USER CONTENT OBTAINED THROUGH BRAID PROPERTIES.
  3. 10.4 Third-Party Materials.  As a part of the Platform, you may have access to materials that are hosted by another party.  You agree that it is impossible for Braid to monitor such materials and that you access these materials at your own risk.
  1. 11. LIMITATION OF LIABILITY. 
  1. 11.1 Disclaimer of Certain Damages.  YOU UNDERSTAND AND AGREE THAT, TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT SHALL BRAID PARTIES BE LIABLE FOR ANY LOSS OF PROFITS, REVENUE OR DATA, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, OR DAMAGES OR COSTS DUE TO LOSS OF PRODUCTION OR USE, BUSINESS INTERRUPTION, OR PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, IN EACH CASE WHETHER OR NOT BRAID HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, ARISING OUT OF OR IN CONNECTION WITH THE AGREEMENT OR ANY COMMUNICATIONS, INTERACTIONS OR MEETINGS WITH OTHER USERS OF BRAID PROPERTIES, ON ANY THEORY OF LIABILITY, RESULTING FROM: (a) THE USE OR INABILITY TO USE BRAID PROPERTIES; (b) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED; OR MESSAGES RECEIVED FOR TRANSACTIONS ENTERED INTO THROUGH BRAID PROPERTIES; (c) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (d) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON BRAID PROPERTIES; OR (e) ANY OTHER MATTER RELATED TO BRAID PROPERTIES, WHETHER BASED ON WARRANTY, COPYRIGHT, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR ANY OTHER LEGAL THEORY.  THE FOREGOING LIMITATION OF LIABILITY SHALL NOT APPLY TO LIABILITY OF A BRAID PARTY FOR (i) DEATH OR PERSONAL INJURY CAUSED BY A BRAID PARTY’S NEGLIGENCE; OR FOR (ii) ANY INJURY CAUSED BY A BRAID PARTY’S FRAUD OR FRAUDULENT MISREPRESENTATION. 
  2. 11.2 Cap on Liability.  TO THE FULLEST EXTENT PROVIDED BY LAW, BRAID PARTIES WILL NOT BE LIABLE TO YOU FOR MORE THAN THE GREATER OF (a) $100; OR (b) THE REMEDY OR PENALTY IMPOSED BY THE STATUTE UNDER WHICH SUCH CLAIM ARISES.  THE FOREGOING CAP ON LIABILITY SHALL NOT APPLY TO LIABILITY OF A BRAID PARTY FOR (i) DEATH OR PERSONAL INJURY CAUSED BY A BRAID PARTY’S NEGLIGENCE; OR FOR (ii) ANY INJURY CAUSED BY A BRAID PARTY’S FRAUD OR FRAUDULENT MISREPRESENTATION.
  3. 11.3 User Content.  EXCEPT FOR BRAID’S OBLIGATIONS TO PROTECT YOUR PERSONAL DATA AS SET FORTH IN BRAID’S PRIVACY POLICY, BRAID ASSUMES NO RESPONSIBILITY FOR THE TIMELINESS, DELETION, MIS-DELIVERY OR FAILURE TO STORE ANY CONTENT (INCLUDING, BUT NOT LIMITED TO, YOUR CONTENT AND USER CONTENT), USER COMMUNICATIONS OR PERSONALIZATION SETTINGS.
  4. 11.4 Exclusion of Damages.  CERTAIN JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES.  IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
  5. 11.5 Basis of the Bargain.  THE LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN BRAID AND YOU.
  1. 12. PROCEDURE FOR MAKING CLAIMS OF COPYRIGHT INFRINGEMENT.  It is Braid’s policy to terminate membership privileges of any Registered User who repeatedly infringes copyright upon prompt notification to Braid by the copyright owner or the copyright owner’s legal agent.  Without limiting the foregoing, if you believe that your work has been copied and posted on the Platform in a way that constitutes copyright infringement, please provide our Copyright Agent with the following information: (a) an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; (b) a description of the copyrighted work that you claim has been infringed; (c) a description of the location on the Platform of the material that you claim is infringing; (d) your address, telephone number and e-mail address; (e) a written statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent or the law; and (f) a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.  You can contact our Copyright Agent, [NAME/DEPARTMENT], by email at copyright@braidit.com or by mail at [2433 W Winnemac Ave #3, Chicago, IL 60625]. 
  2. 13. MONITORING AND ENFORCEMENT.  Braid reserves the right to: (1) remove or refuse to post any of Your Content for any or no reason in our sole discretion; (2) take any action with respect to any of Your Content that we deem necessary or appropriate in our sole discretion, including if we believe that such Content violates this Agreement, infringes any intellectual property right or other right of any person or entity, threatens the personal safety of users of the Platform or the public, or could create liability for Braid; (3) disclose your identity or other information about you to any third party who claims that material posted by you violates their rights, including their intellectual property rights or their right to privacy; (4) take appropriate legal action, including without limitation, referral to law enforcement, for any illegal or unauthorized use of the Platform; and/or (5) terminate or suspend your access to all or part of the Platform for any or no reason, including without limitation, any violation of this Agreement.
  3. If Braid becomes aware of any possible violations by you of the Agreement, Braid reserves the right to investigate such violations.  If, as a result of the investigation, Braid believes that criminal activity has occurred, Braid reserves the right to refer the matter to, and to cooperate with, any and all applicable legal authorities.  Braid is entitled, except to the extent prohibited by applicable law, to disclose any information or materials on or in the Platform, including Your Content, in Braid’s possession in connection with your use of the Platform, to (i) comply with applicable laws, legal process or governmental request; (ii) enforce the Agreement, (iii) respond to any claims that Your Content violates the rights of third parties, (iv) respond to your requests for customer service, or (v) protect the rights, property or personal safety of Braid, its Registered Users, other users of the Services, or the public, and all enforcement or other government officials, as Braid in its sole discretion believes to be necessary or appropriate. 
  4. 14. TERM AND TERMINATION.  
  1. 14.1 Term.  This Agreement commences on the date when you accept them (as described in the preamble above) and remain in full force and effect while you use the Platform or maintain an Account, unless terminated earlier in accordance with this Agreement.
  2. 14.2 Termination. Braid has the right to suspend or terminate the function or existence of all or any part of the Platform and/or your Account at any time, and without notice as it deems advisable, including where you violate this Agreement, as required by law, or due to security or welfare concerns. To the extent permitted by applicable law, Braid shall not be liable to you or any third party(s) for any loss or damage that is caused by or arises from or in connection with any such suspensions or terminations. If you have materially breached any provision of the Agreement, or if Braid is required to do so by law (e.g., where the provision of the Website, the Application, or the Services is, or becomes, unlawful), Braid has the right to, immediately and without notice, suspend or terminate any Services provided to you. You agree that all terminations for cause shall be made in Braid’s sole discretion and that Braid shall not be liable to you or any third party for any termination of your Account. You may terminate this Agreement, your Account or your access to the Platform at any time, for any reason by sending an email to: support  
  3. 14.3 Effect of Termination.  Termination of any Service includes removal of access to such Service and barring of further use of the Service.  Termination of all Services also includes deletion of your password and all related information, files and Content associated with or inside your Account (or any part thereof), including Your Content.  Upon termination of any Service, your right to use such Service will automatically terminate immediately. You understand that any termination of Services may involve deletion of Your Content associated therewith from our live databases.  Braid will not have any liability whatsoever to you for any suspension or termination, including for deletion of Your Content.  All provisions of the Agreement which by their nature should survive, shall survive termination of Services, including without limitation, ownership provisions, warranty disclaimers, and limitation of liability.
  4. 14.4 No Subsequent Registration.  If your registration(s) with, or ability to access, the Platform or any other Braid community, is discontinued by Braid due to your violation of any portion of the Agreement or for conduct otherwise inappropriate for the community, then you agree that you shall not attempt to re-register with or access the Platform or any Braid community through use of a different member name or otherwise, and you acknowledge that you will not be entitled to receive a refund for fees related to those the Platform to which your access has been terminated.  In the event that you violate the immediately preceding sentence, Braid reserves the right, in its sole discretion, to immediately take any or all of the actions set forth herein without any notice or warning to you.
  1. 15. INTERNATIONAL USERS.  the Platform may be accessed from countries around the world and may contain references to Services and Content that are not available in your country. These references do not imply that Braid intends to announce such Services or Content in your country.  the Platform are controlled and offered by Braid from its facilities in the United States of America. Braid makes no representations that the Platform are appropriate or available for use in other locations.  Those who access or use the Platform from other countries do so at their own volition and are responsible for compliance with local law.
  2. 16. ARBITRATION AGREEMENT.  
  1. 16.1 Applicability of Arbitration Agreement.  Subject to the terms of this Arbitration Agreement, you and Braid agree that any dispute, claim, disagreements arising out of or relating in any way to your access to or use of the Platform or the Services, any communications you receive, any products sold or distributed through the Platform, the Services, or the Agreement and prior versions of the Agreement, including claims and disputes that arose between us before the effective date of this Agreement (each, a “Dispute”) will be resolved by binding arbitration, rather than in court, except that: (1) you and Braid may assert claims or seek relief in small claims court if such claims qualify and remain in small claims court; and (2) you or Braid may seek equitable relief in court for infringement or other misuse of intellectual property rights (such as trademarks, trade dress, domain names, trade secrets, copyrights, and patents). For purposes of this Arbitration Agreement, “Dispute” will also include disputes that arose or involve facts occurring before the existence of this or any prior versions of the Agreement as well as claims that may arise after the termination of this Agreement.  
  2. 16.2 Informal Dispute Resolution.  There might be instances when a Dispute arises between you and Braid. If that occurs, Braid is committed to working with you to reach a reasonable resolution. You and Braid agree that good faith informal efforts to resolve Disputes can result in a prompt, low‐cost and mutually beneficial outcome. You and Braid therefore agree that before either party commences arbitration against the other (or initiates an action in small claims court if a party so elects), we will personally meet and confer telephonically or via videoconference, in a good faith effort to resolve informally any Dispute covered by this Arbitration Agreement (“Informal Dispute Resolution Conference”). If you are represented by counsel, your counsel may participate in the conference, but you will also participate in the conference.
  1. The party initiating a Dispute must give notice to the other party in writing of its intent to initiate an Informal Dispute Resolution Conference (“Notice”), which shall occur within 45 days after the other party receives such Notice, unless an extension is mutually agreed upon by the parties. Notice to Braid that you intend to initiate an Informal Dispute Resolution Conference should be sent by email to disputes@braidit.com or regular mail to our offices located at 2433 W Winnemac Ave #3, Chicago, IL 60625. The Notice must include: (1) your name, telephone number, mailing address, email address associated with your account (if you have one); (2) the name, telephone number, mailing address and e‐mail address of your counsel, if any; and (3) a description of your Dispute.
  2. The Informal Dispute Resolution Conference shall be individualized such that a separate conference must be held each time either party initiates a Dispute, even if the same law firm or group of law firms represents multiple users in similar cases, unless all parties agree; multiple individuals initiating a Dispute cannot participate in the same Informal Dispute Resolution Conference unless all parties agree. In the time between a party receiving the Notice and the Informal Dispute Resolution Conference, nothing in this Arbitration Agreement shall prohibit the parties from engaging in informal communications to resolve the initiating party’s Dispute. Engaging in the Informal Dispute Resolution Conference is a condition precedent and requirement that must be fulfilled before commencing arbitration. The statute of limitations and any filing fee deadlines shall be tolled while the parties engage in the Informal Dispute Resolution Conference process required by this section.
  1. 16.3 Waiver of Jury Trial.  YOU AND BRAID HEREBY WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO SUE IN COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY. You and Braid are instead electing that all Disputes shall be resolved by arbitration under this Arbitration Agreement, except as specified in the subsection entitled “Applicability of Arbitration Agreement” above. There is no judge or jury in arbitration, and court review of an arbitration award is subject to very limited review.
  2. 16.4 Waiver of Class or Other Non-Individualized Relief.  YOU AND BRAID AGREE THAT, EXCEPT AS SPECIFIED IN SUBSECTION 14.9, EACH OF US MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT ON A CLASS, REPRESENTATIVE, OR COLLECTIVE BASIS, AND THE PARTIES HEREBY WAIVE ALL RIGHTS TO HAVE ANY DISPUTE BE BROUGHT, HEARD, ADMINISTERED, RESOLVED, OR ARBITRATED ON A CLASS, COLLECTIVE, REPRESENTATIVE, OR MASS ACTION BASIS. ONLY INDIVIDUAL RELIEF IS AVAILABLE, AND DISPUTES OF MORE THAN ONE CUSTOMER OR USER CANNOT BE ARBITRATED OR CONSOLIDATED WITH THOSE OF ANY OTHER CUSTOMER OR USER. Subject to this Arbitration Agreement, the arbitrator may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by the party's individual claim. Nothing in this paragraph is intended to, nor shall it, affect the terms and conditions under the subsection 14.9 entitled “Batch Arbitration.” Notwithstanding anything to the contrary in this Arbitration Agreement, if a court decides by means of a final decision, not subject to any further appeal or recourse, that the limitations of this subsection, “Waiver of Class and Other Non-Individualized Relief,” are invalid or unenforceable as to a particular claim or request for relief (such as a request for public injunctive relief), you and Braid agree that that particular claim or request for relief (and only that particular claim or request for relief) shall be severed from the arbitration and may be litigated in the state or federal courts located in the State of California. All other Disputes shall be arbitrated or litigated in small claims court. This subsection does not prevent you or Braid from participating in a class-wide settlement of claims.
  3. 16.5 Rules and Forum.  The Agreement evidences a transaction involving interstate commerce; and notwithstanding any other provision herein with respect to the applicable substantive law, the Federal Arbitration Act, 9 U.S.C. § 1 et seq., will govern the interpretation and enforcement of this Arbitration Agreement and any arbitration proceedings. If the Informal Dispute Resolution Process described above does not resolve satisfactorily within sixty (60) days after receipt of your Notice, you and Braid agree that either party shall have the right to finally resolve the Dispute through binding arbitration. The arbitration will be administered by the American Arbitration Association (“AAA”), in accordance with the Consumer Arbitration Rules (the “AAA Rules”) then in effect, except as modified by this section of this Arbitration Agreement. The AAA Rules are currently available at https://www.adr.org/sites/default/files/Consumer%20Rules.pdf.
  1. A party who wishes to initiate arbitration must provide the other party with a request for arbitration (the “Request”). The Request must include: (1) the name, telephone number, mailing address, e‐mail address of the party seeking arbitration and the account username (if applicable) as well as the email address associated with any applicable account; (2) a statement of the legal claims being asserted and the factual bases of those claims; (3) a description of the remedy sought and an accurate, good‐faith calculation of the amount in controversy in United States Dollars; (4) a statement certifying completion of the Informal Dispute Resolution process as described above; and (5) evidence that the requesting party has paid any necessary filing fees in connection with such arbitration. 
  2. If the party requesting arbitration is represented by counsel, the Request shall also include counsel’s name, telephone number, mailing address, and email address. Such counsel must also sign the Request. By signing the Request, counsel certifies to the best of counsel’s knowledge, information, and belief, formed after an inquiry reasonable under the circumstances, that: (1) the Request is not being presented for any improper purpose, such as to harass, cause unnecessary delay, or needlessly increase the cost of dispute resolution; (2) the claims, defenses and other legal contentions are warranted by existing law or by a nonfrivolous argument for extending, modifying, or reversing existing law or for establishing new law; and (3) the factual and damages contentions have evidentiary support or, if specifically so identified, will likely have evidentiary support after a reasonable opportunity for further investigation or discovery.  
  3. Unless you and Braid otherwise agree, or the Batch Arbitration process discussed in subsection 14.9 is triggered, the arbitration will be conducted in the county where you reside. Subject to the AAA Rules, the arbitrator may direct a limited and reasonable exchange of information between the parties, consistent with the expedited nature of the arbitration. If the AAA is not available to arbitrate, the parties will select an alternative arbitral forum. Your responsibility to pay any AAA fees and costs will be solely as set forth in the applicable AAA Rules.  
  4. You and Braid agree that all materials and documents exchanged during the arbitration proceedings shall be kept confidential and shall not be shared with anyone except the parties’ attorneys, accountants, or business advisors, and then subject to the condition that they agree to keep all materials and documents exchanged during the arbitration proceedings confidential. 
  1. 16.6 Arbitrator. The arbitrator will be either a retired judge or an attorney licensed to practice law in the state of California and will be selected by the parties from the AAA's roster of consumer dispute arbitrators. If the parties are unable to agree upon an arbitrator within thirty-five (35) days of delivery of the Request, then the AAA will appoint the arbitrator in accordance with the AAA Rules, provided that if the Batch Arbitration process under subsection 14.9 is triggered, the AAA will appoint the arbitrator for each batch.
  2. 16.7 Authority of Arbitrator.  The arbitrator shall have exclusive authority to resolve any Dispute, including, without limitation, disputes arising out of or related to the interpretation or application of the Arbitration Agreement, including the enforceability, revocability, scope, or validity of the Arbitration Agreement or any portion of the Arbitration Agreement, except for the following: (1) all Disputes arising out of or relating to the subsection entitled “Waiver of Class and Other Non-Individualized Relief,” including any claim that all or part of the subsection entitled “Waiver of Class and Other Non-Individualized Relief” is unenforceable, illegal, void or voidable, or that such subsection entitled “Waiver of Class and Other Non-Individualized Relief” has been breached, shall be decided by a court of competent jurisdiction and not by an arbitrator; (2) except as expressly contemplated in the subsection entitled “Batch Arbitration,” all Disputes about the payment of arbitration fees shall be decided only by a court of competent jurisdiction and not by an arbitrator; (3) all Disputes about whether either party has satisfied any condition precedent to arbitration shall be decided only by a court of competent jurisdiction and not by an arbitrator; and (4) all Disputes about which version of the Arbitration Agreement applies shall be decided only by a court of competent jurisdiction and not by an arbitrator. The arbitration proceeding will not be consolidated with any other matters or joined with any other cases or parties, except as expressly provided in the subsection entitled “Batch Arbitration.” The arbitrator shall have the authority to grant motions dispositive of all or part of any Dispute. The arbitrator shall issue a written award and statement of decision describing the essential findings and conclusions on which the award is based, including the calculation of any damages awarded. The award of the arbitrator is final and binding upon you and us. Judgment on the arbitration award may be entered in any court having jurisdiction.
  3. 16.8 Attorneys’ Fees and Costs. The parties shall bear their own attorneys’ fees and costs in arbitration unless the arbitrator finds that either the substance of the Dispute or the relief sought in the Request was frivolous or was brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)). If you or Braid need to invoke the authority of a court of competent jurisdiction to compel arbitration, then the party that obtains an order compelling arbitration in such action shall have the right to collect from the other party its reasonable costs, necessary disbursements, and reasonable attorneys' fees incurred in securing an order compelling arbitration. The prevailing party in any court action relating to whether either party has satisfied any condition precedent to arbitration, including the Informal Dispute Resolution Process, is entitled to recover their reasonable costs, necessary disbursements, and reasonable attorneys’ fees and costs. 
  4. 16.9 Batch Arbitration. To increase the efficiency of administration and resolution of arbitrations, you and Braid agree that in the event that there are one hundred (100) or more individual Requests of a substantially similar nature filed against Braid by or with the assistance of the same law firm, group of law firms, or organizations, within a thirty (30) day period (or as soon as possible thereafter), the AAA shall (1) administer the arbitration demands in batches of 100 Requests per batch (plus, to the extent there are less than 100 Requests left over after the batching described above, a final batch consisting of the remaining Requests); (2) appoint one arbitrator for each batch; and (3) provide for the resolution of each batch as a single consolidated arbitration with one set of filing and administrative fees due per side per batch, one procedural calendar, one hearing (if any) in a place to be determined by the arbitrator, and one final award (“Batch Arbitration”).
  1. All parties agree that Requests are of a “substantially similar nature” if they arise out of or relate to the same event or factual scenario and raise the same or similar legal issues and seek the same or similar relief. To the extent the parties disagree on the application of the Batch Arbitration process, the disagreeing party shall advise the AAA, and the AAA shall appoint a sole standing arbitrator to determine the applicability of the Batch Arbitration process (“Administrative Arbitrator”). In an effort to expedite resolution of any such dispute by the Administrative Arbitrator, the parties agree the Administrative Arbitrator may set forth such procedures as are necessary to resolve any disputes promptly. The Administrative Arbitrator’s fees shall be paid by Braid.
  2. You and Braid agree to cooperate in good faith with the AAA to implement the Batch Arbitration process including the payment of single filing and administrative fees for batches of Requests, as well as any steps to minimize the time and costs of arbitration, which may include: (1) the appointment of a discovery special master to assist the arbitrator in the resolution of discovery disputes; and (2) the adoption of an expedited calendar of the arbitration proceedings.
  3. This Batch Arbitration provision shall in no way be interpreted as authorizing a class, collective and/or mass arbitration or action of any kind, or arbitration involving joint or consolidated claims under any circumstances, except as expressly set forth in this provision.
  1. 16.10 30-Day Right to Opt Out. You have the right to opt out of the provisions of this Arbitration Agreement by sending written notice of your decision to opt out to: disputes@braidit.com, within thirty (30) days after first becoming subject to this Arbitration Agreement. Your notice must include your name and address, the email address you used to set up your Account (if you have one), and an unequivocal statement that you want to opt out of this Arbitration Agreement. If you opt out of this Arbitration Agreement, all other parts of this Agreement will continue to apply to you. Opting out of this Arbitration Agreement has no effect on any other arbitration agreements that you may currently have, or may enter in the future, with us.
  2. 16.11 Invalidity, Expiration. Except as provided in the subsection entitled “Waiver of Class or Other Non-Individualized Relief”, if any part or parts of this Arbitration Agreement are found under the law to be invalid or unenforceable, then such specific part or parts shall be of no force and effect and shall be severed and the remainder of the Arbitration Agreement shall continue in full force and effect. You further agree that any Dispute that you have with Braid as detailed in this Arbitration Agreement must be initiated via arbitration within the applicable statute of limitation for that claim or controversy, or it will be forever time barred. Likewise, you agree that all applicable statutes of limitation will apply to such arbitration in the same manner as those statutes of limitation would apply in the applicable court of competent jurisdiction.
  3. 16.12 Modification. Notwithstanding any provision in this Agreement to the contrary, we agree that if Braid makes any future material change to this Arbitration Agreement, it will notify you. Unless you reject the change within thirty (30) days of such change become effective by writing to Braid at 2433 W Winnemac Ave #3, Chicago, IL 60625, your continued use of the Platform, including the acceptance of products and services offered on the Platform following the posting of changes to this Arbitration Agreement constitutes your acceptance of any such changes. Changes to this Arbitration Agreement do not provide you with a new opportunity to opt out of the Arbitration Agreement if you have previously agreed to a version of this Agreement and did not validly opt out of arbitration. If you reject any change or update to this Arbitration Agreement, and you were bound by an existing agreement to arbitrate Disputes arising out of or relating in any way to your access to or use of the Platform, any communications you receive, any products distributed through the Platform or this Agreement, the provisions of this Arbitration Agreement as of the date you first accepted the Agreement (or accepted any subsequent changes to Agreement) remain in full force and effect. Braid will continue to honor any valid opt outs of the Arbitration Agreement that you made to a prior version of this Agreement.
  1. 17. THIRD-PARTY SERVICES.
  1. 17.1 Third-Party Websites, Applications and Ads. the Platform may contain links to third-party websites (“Third-Party Websites”), applications (“Third-Party Applications”) and advertisements for third parties (“Third-Party Ads”).  When you click on a link to a Third-Party Website, Third-Party Application or Third-Party Ad, we will not warn you that you have left the Platform and are subject to the terms and conditions (including privacy policies) of another website or destination.  Such Third-Party Websites, Third-Party Applications and Third-Party Ads are not under the control of Braid.  Braid is not responsible for any Third-Party Websites, Third-Party Applications or Third-Party Ads.  Braid provides these Third-Party Websites, Third-Party Applications and Third Party Ads only as a convenience and does not review, approve, monitor, endorse, warrant, or make any representations with respect to Third-Party Websites, Third-Party Applications or Third-Party Ads, or any product or service provided in connection therewith.  You use all links in Third-Party Websites, Third-Party Applications and Third-Party Ads at your own risk. When you leave our Website, this Agreement and our policies no longer govern.  You should review applicable terms and policies, including privacy and data gathering practices, of any Third-Party Websites, Third-Party Applications, or Third-Party Ads, and make whatever investigation you feel necessary or appropriate before proceeding with any transaction with any third party. 
  2. 17.2 App Stores.  You acknowledge and agree that the availability of the Application and the Services is dependent on the third party from whom you received the Application license, e.g., the Apple App Store or Google Play (each, an “App Store”).  You acknowledge that the Agreement is between you and Braid and not with the App Store.  Braid, not the App Store, is solely responsible for the Platform, including the Application, the content thereof, maintenance, support services, and warranty therefor, and addressing any claims relating thereto (e.g., product liability, legal compliance or intellectual property infringement).  In order to use the Application, you must have access to a wireless network, and you agree to pay all fees associated with such access.  You also agree to pay all fees (if any) charged by the App Store in connection with the Platform, including the Application.  You agree to comply with, and your license to use the Application is conditioned upon your compliance with all terms of agreement imposed by the applicable App Store when using the Platform, including the Application. You acknowledge that the App Store (and its subsidiaries) are third-party beneficiaries of the Agreement and will have the right to enforce it.
  3. 17.3 Accessing and Downloading the Application from the Apple Store.  The following applies to any App Store Sourced Application accessed through or downloaded from the Apple App Store: 
  1. (a) You acknowledge and agree that (i) the Agreement is concluded between you and Braid only, and not Apple, and (ii) Braid, not Apple, is solely responsible for the App Store Sourced Application and content thereof. Your use of the App Store Sourced Application must comply with the App Store Terms of Service. 
  2. (b) You acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the App Store Sourced Application. 
  3. (c) In the event of any failure of the App Store Sourced Application to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the App Store Sourced Application to you and to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the App Store Sourced Application. As between Braid and Apple, any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be the sole responsibility of Braid. 
  4. (d) You and Braid acknowledge that, as between Braid and Apple, Apple is not responsible for addressing any claims you have or any claims of any third party relating to the App Store Sourced Application or your possession and use of the App Store Sourced Application, including, but not limited to: (i) product liability claims; (ii) any claim that the App Store Sourced Application fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation.
  5. (e) You and Braid acknowledge that, in the event of any third-party claim that the App Store Sourced Application or your possession and use of that App Store Sourced Application infringes that third party’s intellectual property rights, as between Braid and Apple, Braid, not Apple, will be solely responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim to the extent required by the Agreement. 
  6. (f) You and Braid acknowledge and agree that Apple, and Apple’s subsidiaries, are third-party beneficiaries of the Agreement as related to your license of the App Store Sourced Application, and that, upon your acceptance of the terms and conditions of the Agreement, Apple will have the right (and will be deemed to have accepted the right) to enforce the Agreement as related to your license of the App Store Sourced Application against you as a third-party beneficiary thereof. 
  7. (g) Without limiting any other terms of the Agreement, you must comply with all applicable third-party terms of agreement when using the App Store Sourced Application.
  8. 17.4 YouTube Integrations. 
  9. (a) By using Braid, you agree to be bound by the YouTube Terms of Service (https://www.youtube.com/t/terms) 
  10. ‍
  1. 18. FEES AND PURCHASE TERMS.
  1. 18.1 Third-Party Payment Processor.  Braid uses Stripe, Inc. and its affiliates as its third-party service provider for payment services (e.g., card acceptance, merchant settlement, and related services) (“Third-Party Payment Processor”).  If you make a purchase on the Platform, you will be required to provide your payment details and any additional information required to complete your order directly to our Third-Party Payment Processor.  You agree to be bound by Stripe’s Privacy Policy (currently accessible at https://stripe.com/us/privacy) and its Terms of Service (currently accessible at https://stripe.com/ssa) and hereby consent and authorize Braid and Stripe to share any information and payment instructions you provide with one or more Third-Party Payment Processor(s) to the minimum extent required to complete your transactions.  Please note that online payment transactions may be subject to validation checks by our Third-Party Payment Processor and your card issuer, and we are not responsible if your card issuer declines to authorize payment for any reason.  For your protection, our Third-Party Payment Processor uses various fraud prevention protocols and industry standard verification systems to reduce fraud and you authorize it to verify and authenticate your payment information.  Your card issuer may charge you an online handling fee or processing fee.  We are not responsible for this.  In some jurisdictions, our Third-Party Payment Processor may use third parties under strict confidentiality and data protection requirements for the purposes of payment processing services.
  2. 18.2 Payment.  You shall pay all fees or charges (“Fees”) to your Account in accordance with the fees, charges and billing terms in effect at the time a Fee is due and payable.  By providing Braid and/or our Third-Party Payment Processor with your payment information, you agree that Braid and/or our Third-Party Payment Processor is authorized to immediately invoice your Account for all Fees due and payable to Braid hereunder and that no additional notice or consent is required.  You shall immediately notify Braid of any change in your payment information to maintain its completeness and accuracy.  Braid reserves the right at any time to change its prices and billing methods in its sole discretion.  You agree to have sufficient funds or credit available upon placement of any order to ensure that the purchase price is collectible by us.  Your failure to provide accurate payment information to Braid and/or our Third-Party Payment Processor or our inability to collect payment constitutes your material breach of this Agreement.  Except as set forth in this Agreement, all Fees for the Platform are non-refundable.
  3. 18.3 Subscriptions.  If you purchase access to certain features and functionality of the Platforms on a time-limited basis (a “Subscription”), the Fee for such Subscription (“Service Subscription Fee”) will be billed at the start of the Subscription (“Subscription Service Commencement Date”) and at regular intervals in accordance with your elections at the time of purchase.  Braid reserves the right to change the timing of our billing.  Braid reserves the right to change the Subscription pricing at any time in accordance with Section 1. If changes to the Subscription price occur that impact your Subscription, Braid will use commercially reasonable efforts to notify you, such as by sending an email to the email address associated with your Account.  If you do not agree with such changes, you may cancel your Subscription as set forth in Section 16.3(a)(i).
  1. (a) Automatic Renewal.  If you elect to purchase a Subscription, your Subscription will continue and automatically renew at Braid’s then-current price for such Subscription until terminated in accordance with this Agreement. [The frequency at which your Subscription renews (i.e., weekly, monthly, annually, etc.) will be designated at the time at you sign up for the Subscription [and may be modified by you via your Account settings].]  By subscribing, you authorize Braid to charge the payment method designated in your Account now, and again at the beginning of any subsequent Subscription period.  Upon renewal of your Subscription, if Braid does not receive payment, (i) you shall pay all amounts due on your Account upon demand and/or (ii) you agree that Braid may either terminate or suspend your Subscription and continue to attempt to charge your designated payment method until payment is received (upon receipt of payment, your Account will be activated and for purposes of automatic renewal, your new Subscription commitment period will begin as of the day payment was received).
  1. (i) Cancelling Subscriptions. You may cancel your Subscription by logging into and going to the [“Change/Cancel Membership” page of your “Account Settings” page].  If you do not wish your Account to renew automatically, or if you want to change or terminate your Subscription, you must contact Braid at 708-269-6476 or [support@braidit.com] or log in and go to the [“Change/Cancel Membership” page on your “Account Settings” page.]
  2. (ii) Effect of Cancellation.  If you cancel your Subscription, you may use your Subscription until the end of your then-current Subscription term; your Subscription will not be renewed after your then-current term expires.  However, you will not be eligible for a prorated refund of any portion of the Platform Subscription Fee paid for the then-current Subscription period. 
  1. (b) Upgrades and Downgrades.  If you choose to upgrade your Subscription in the middle of a Subscription period, such upgrade will take effect immediately and any incremental fees associated with such upgrade will be charged in accordance with this Agreement.  In any future Renewal Term, the fees will reflect any such upgrades.  If you choose to downgrade a Subscription, the downgrade will take effect as of the first day of the next Renewal Term.  Downgrading a Subscription may cause loss of content, features, or capacity of the Platforms as available, and Braid does not accept any liability for such loss.
  1. 18.4 Taxes.  The Fees do not include any Sales Tax (defined below) that may be due in connection with the Platform provided under this Agreement.  If Braid determines it has a legal obligation to collect Sales Tax from you in connection with this Agreement, Braid shall collect such Sales Tax in addition to the Fees.  If any Services, or payments for any Services, under this Agreement are subject to any Sales Tax in any jurisdiction and you have not remitted the applicable Sales Tax to Braid, you shall be responsible for the payment of such Sales Tax and any related penalties or interest to the relevant tax authority, and you shall indemnify Braid for any liability or expense Braid may incur in connection with such Sales Taxes.  Upon Braid’s request, you will provide it with official receipts issued by the appropriate taxing authority, or other such evidence that you have paid all applicable taxes.  For purposes of this section, “Sales Tax” means any sales or use tax and any other tax measured by sales proceeds that is the functional equivalent of a sales tax where the applicable taxing jurisdiction does not otherwise impose a sales or use tax.
  2. 18.5 Withholding Taxes.  You shall make all payments of Fees to Braid free and clear of, and without reduction for, any withholding taxes.  Any such taxes imposed on payments of Fees to Braid shall be your sole responsibility, and you shall provide Braid with official receipts issued by the appropriate taxing authority, or such other evidence as we may reasonably request, to establish that such taxes 
  3. 18.6 Free Trials and Promotional Access. Any free trial or other promotion that provides users access to the Platform must be used within the specified time of the trial.  At the end of the trial or promotional period, your use of that Platform will automatically be converted into a paid Subscription at our then-current Service Subscription Fees and you will be charged for such Subscription as set forth in Section 16.3 (Subscriptions) if you do not cancel prior to Subscription Service Commencement Date.  [If you are inadvertently charged for a Subscription and provide us with written notice of the error, Braid will have the charges reversed.]
  4. 18.7 Advertising Revenue.  Braid reserves the right to display Third-Party Ads before, after, or in conjunction with Content posted on the Platform, and you acknowledge and agree that Braid has no obligation to you in connection therewith (including, without limitation, any obligation to share revenue received by Braid as a result of such advertising).
  1. 19. SOCIAL MEDIA.  We may maintain a presence on and link to social media websites or applications, including LinkedIn, Twitter, and Instagram, (collectively, “Social Media Pages”), to provide a place for people to learn more about us and our services. When you visit these Social Media Pages, you are no longer on our Website or Application, but rather a website operated by a third party. All comments, visuals and other materials posted by visitors to our Social Media Pages do not necessarily reflect our opinions, values or ideas. All visitors to our Social Media Pages must comply with the respective social media platform’s terms of use.
  2. 20. GENERAL PROVISIONS.
  1. 20.1 Electronic Communications.  The communications between you and Braid may take place via electronic means, whether you visit the Platform or send Braid e-mails, or whether Braid posts notices on the Platform or communicates with you via e-mail.  For contractual purposes, you (a) consent to receive communications from Braid in an electronic form; and (b) agree that all terms and conditions, agreements, notices, disclosures, and other communications that Braid provides to you electronically satisfy any legal requirement that such communications would satisfy if it were to be in writing.  The foregoing does not affect your statutory rights, including but not limited to the Electronic Signatures in Global and National Commerce Act at 15 U.S.C. §7001 et seq.
  2. 20.2 Release.  You hereby release Braid Parties and their successors from claims, demands, any and all losses, damages, rights, and actions of any kind, including personal injuries, death, and property damage, that is either directly or indirectly related to or arises from your use of the Platform, including but not limited to, any interactions with or conduct of other Users or third-party websites of any kind arising in connection with or as a result of the Agreement or your use of the Platform.  If you are a California resident, you hereby waive California Civil Code Section 1542, which states, “A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party.”  The foregoing release does not apply to any claims, demands, or any losses, damages, rights and actions of any kind, including personal injuries, death or property damage for any unconscionable commercial practice by a Braid Party or for such party’s fraud, deception, false, promise, misrepresentation or concealment, suppression or omission of any material fact in connection with the Website [or any Services provided hereunder].
  3. 20.3 Assignment.  This Agreement, and your rights and obligations hereunder, may not be assigned, subcontracted, delegated or otherwise transferred by you without Braid’s prior written consent, and any attempted assignment, subcontract, delegation, or transfer in violation of the foregoing will be null and void.
  4. 20.4 Force Majeure.  Braid shall not be liable for any delay or failure to perform resulting from causes outside its reasonable control, including, but not limited to, acts of God, pandemics, epidemics, government orders, war, terrorism, riots, embargos, acts of civil or military authorities, fire, floods, accidents, strikes or shortages of transportation facilities, fuel, energy, labor or materials. 
  5. 20.5 Questions, Complaints, Claims.  If you have any questions, complaints or claims with respect to the Services, please contact us at: support@braidit.com. We will do our best to address your concerns.  If you feel that your concerns have been addressed incompletely, we invite you to let us know for further investigation.
  6. 20.6 Governing Law.  THE TERMS AND ANY ACTION RELATED THERETO WILL BE GOVERNED AND INTERPRETED BY AND UNDER THE LAWS OF THE STATE OF DELAWARE WITHOUT GIVING EFFECT TO ANY PRINCIPLES THAT PROVIDE FOR THE APPLICATION OF THE LAW OF ANOTHER JURISDICTION. To the extent the parties are permitted under this Agreement to initiate litigation in a court, both you and Braid agree that all claims and disputes arising out of or relating to this Agreement will be litigated exclusively in the state or federal courts located in Delaware.
  7. 20.7 Notice.  Where Braid requires that you provide an e-mail address, you are responsible for providing Braid with your most current e-mail address.  In the event that the last e-mail address you provided to Braid is not valid, or for any reason is not capable of delivering to you any notices required/permitted by this Agreement, Braid’s dispatch of the e-mail containing such notice will nonetheless constitute effective notice.  You may give notice to Braid at the following address: 2433 W Winnemac Ave #3, Chicago, IL 60625.  Such notice shall be deemed given when received by Braid by letter delivered by nationally recognized overnight delivery service or first class postage prepaid mail at the above address.
  8. 20.8 Severability; Waiver.  If any portion of this Agreement is held invalid or unenforceable, that portion shall be construed in a manner to reflect, as nearly as possible, the original intention of the parties, and the remaining portions shall remain in full force and effect.  Any waiver or failure to enforce any provision of this Agreement on one occasion will not be deemed a waiver of any other provision or of such provision on any other occasion.
  9. 20.9 Export Control.  You may not use, export, import, or transfer the Platform except as authorized by U.S. law, the laws of the jurisdiction in which you obtained access to the Platform, and any other applicable laws.  In particular, but without limitation, any information contained within the Platform may not be exported or re-exported (a) into any United States embargoed countries, or (b) to anyone on the U.S. Treasury Department’s list of Specially Designated Nationals or the U.S. Department of Commerce’s Denied Person’s List or Entity List. By using the Platform, you represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties. You acknowledge and agree that products, services or technology provided by Braid are subject to the export control laws and regulations of the United States.  You shall comply with these laws and regulations and shall not, without prior U.S. government authorization, export, re-export, or transfer Braid products, services or technology, either directly or indirectly, to any country in violation of such laws and regulations.
  10. 20.10 Consumer Complaints.  In accordance with California Civil Code §1789.3, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by contacting them in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.
  11. 20.11 Entire Agreement.  The Agreement is the final, complete and exclusive agreement of the parties with respect to the subject matter hereof and supersedes and merges all prior discussions between the parties with respect to such subject matter.

‍


Braid

Terms of Service


Last Updated: Oct 9, 2023


Welcome to the Braid website and mobile application owned and operated by Braid It Inc. (“Braid,” “we,” “us,” or “our”). Please read this Terms of Service Agreement (the “Terms of Service”) carefully. These Terms of Service govern your access and use of our website located at www.braidit.com (the “Website”), our mobile application (the “Application”), your access and use of our Services and the content available on or through the Website, Application and Services (collectively, the “Platform”) unless such use is subject to a separate agreement between you and Braid. 


BY ACCESSING OR USING THE SERVICES IN ANY WAY, BY CLICKING ON THE “I ACCEPT” BUTTON, COMPLETING THE REGISTRATION PROCESS, AND/OR BROWSING THE WEBSITE OR DOWNLOADING THE APPLICATION, YOU REPRESENT THAT (1) YOU HAVE READ, UNDERSTAND, AND AGREE TO BE BOUND BY THE TERMS OF SERVICE, (2) YOU ARE OF LEGAL AGE TO FORM A BINDING CONTRACT WITH BRAID,  (3) YOU ARE NOT BARRED FROM USING THE SERVICE UNDER THE LAWS OF THE UNITED STATES, YOUR PLACE OF RESIDENCE OR ANY OTHER APPLICABLE JURISDICTION (4) YOU HAVE THE AUTHORITY TO ENTER INTO THIS AGREEMENT PERSONALLY OR ON BEHALF OF THE INDIVIDUAL OR ENTITY YOU HAVE NAMED AS THE USER, AND TO BIND THAT INDIVIDUAL TO THE TERMS OF SERVICE AND THE PRIVACY POLICY, AND (5) IF YOU ARE ACCESSING THE SERVICES ON BEHALF OF YOUR EMPLOYER, YOU HAVE THE RIGHTS TO ACCESS THE SERVICES.  IN THIS AGREEMENT, THE TERMS “YOU” AND “YOUR” REFER TO THE INDIVIDUAL OR LEGAL ENTITY, AS APPLICABLE, IDENTIFIED AS THE USER WHEN YOU REGISTERED ON THE WEBSITE OR APPLICATION. IF YOU DO NOT AGREE TO BE BOUND BY THIS TERMS OF SERVICE, YOU ARE NOT AUTHORIZED TO ACCESS OR OTHERWISE USE THE PLATFORM AND YOU MUST PROMPTLY EXIT THE PLATFORM AND STOP USING THE SERVICES. 


PLEASE BE AWARE THAT SECTION 14 CONTAINS PROVISIONS GOVERNING HOW TO RESOLVE DISPUTES BETWEEN YOU AND BRAID. AMONG OTHER THINGS, SECTION 14 INCLUDES AN AGREEMENT TO ARBITRATE WHICH REQUIRES, WITH LIMITED EXCEPTIONS, THAT ALL DISPUTES BETWEEN YOU AND US SHALL BE RESOLVED BY BINDING AND FINAL ARBITRATION.  SECTION 14 ALSO CONTAINS A CLASS ACTION AND JURY TRIAL WAIVER.  PLEASE READ SECTION 14 CAREFULLY.

UNLESS YOU OPT OUT OF THE AGREEMENT TO ARBITRATE WITHIN 30 DAYS: (1) YOU WILL ONLY BE PERMITTED TO PURSUE DISPUTES OR CLAIMS AND SEEK RELIEF AGAINST US ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION OR PROCEEDING AND YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION; AND (2) YOU ARE WAIVING YOUR RIGHT TO PURSUE DISPUTES OR CLAIMS AND SEEK RELIEF IN A COURT OF LAW AND TO HAVE A JURY TRIAL.  

ANY DISPUTE, CLAIM OR REQUEST FOR RELIEF RELATING IN ANY WAY TO YOUR USE OF THE SERVICE WILL BE GOVERNED AND INTERPRETED BY AND UNDER THE LAWS OF THE STATE OF DELAWARE, CONSISTENT WITH THE FEDERAL ARBITRATION ACT, WITHOUT GIVING EFFECT TO ANY PRINCIPLES THAT PROVIDE FOR THE APPLICATION OF THE LAW OF ANY OTHER JURISDICTION.  THE UNITED NATIONS CONVENTION ON CONTRACTS FOR THE INTERNATIONAL SALE OF GOODS IS EXPRESSLY EXCLUDED FROM THIS AGREEMENT.


PLEASE BE AWARE THAT SECTION 2.5 (BRAID COMMUNICATIONS) OF THIS AGREEMENT, BELOW, CONTAINS YOUR OPT-IN CONSENT TO RECEIVE COMMUNICATIONS FROM US, INCLUDING VIA E-MAIL, TEXT MESSAGE AND PUSH NOTIFICATION.

Your use of, and participation in, certain features on the Platform may be subject to additional terms (“Supplemental Terms”) and such Supplemental Terms will either be listed in the Terms of Service or will be presented to you for you for your acceptance when you sign up to use the feature. If the Terms of Service are inconsistent with the Supplemental Terms, the Supplemental Terms shall control with respect to such feature. The Terms of Service and any applicable Supplemental Terms are referred to herein as the “Agreement.”

  1. 1. NOTICE OF CHANGES TO THESE TERMS.  Please note that this Agreement is subject to change by Braid in its sole discretion at any time.  When changes are made, Braid will make a new copy of the Terms of Service Agreement available on the Website and update the “Last Updated” date at the top of the Terms of Service Agreement.  If we make any material changes, and you have registered with us to create an Account (as defined in Section 1.3 (Registering Your Account) below) we will also send an e-mail to you at the last e-mail address you provided to us pursuant to this Agreement.  Any changes to this Agreement will be effective immediately for new users of the Platform and will be effective thirty (30) days after posting notice of such changes on the Website for existing Registered Users.  If you do not agree to any change(s) after receiving a notice of such change(s), you shall stop using the Platform and terminate your Account with us.  Otherwise, your continued use of the Platform constitutes your acceptance of such change(s).  PLEASE REGULARLY CHECK THE WEBSITE TO VIEW THE THEN-CURRENT TERMS.
  2. 2. USE OF THE PLATFORM.  
  1. 2.1 Services. The Platform allows users to (i) create, share, post and view mixed media content (including but not limited to video and text content) on their own or in response to third party prompts (“Prompts”), (ii) source video responses from third parties you solicit (“Video Responses”) and to use, copy, modify, adapt, distribute, display, perform, and create derivative works of such , including to combine with other Video Responses and/or Your Content(the “Services”). 
  2. 2.2 Application License.  Subject to your compliance with the Agreement, Braid grants you a limited non-exclusive, non-transferable, non-sublicensable, revocable license to download, install and use a copy of the Application on a single mobile device that you own or control and to run such copy of the Application solely for your own personal or internal business purposes.  Furthermore, with respect to any Application accessed through or downloaded from the Apple App Store (an “App Store Sourced Application”), you will only use the App Store Sourced Application (a) on an Apple-branded product that runs the iOS (Apple’s proprietary operating system) and (b) as permitted by the “Usage Rules” set forth in the Apple App Store Terms of Service. Notwithstanding the first sentence in this section, with respect to any Application accessed through or downloaded from the Google Play store (a “Google Play Sourced Application”), you may have additional license rights with respect to use of the Application on a shared basis within your designated family group.
  3. 2.3 Updates.  You understand that the Platform is constantly evolving.   You acknowledge and agree that Braid may update the Platform with or without notifying you.  Any future release, update or other addition to the Platform shall be subject to this Agreement.  You may need to update third-party software from time to time in order to use the Platform.
  4. 2.4 Certain Restrictions.  The rights granted to you in this Agreement are subject to the following restrictions: (a) you shall not license, sell, rent, lease, transfer, assign, reproduce, distribute, host or otherwise commercially exploit the Platform or any portion of it; (b) you shall not frame or utilize framing techniques to enclose any trademark, logo, or other properties owned or licensed by Braid (including images, text, page layout or form); (c) you shall not use any metatags or other “hidden text” using Braid’s name or trademarks; (d) you shall not modify, translate, adapt, merge, make derivative works of, disassemble, decompile, reverse compile or reverse engineer any part of the Platform except to the extent the foregoing restrictions are expressly prohibited by applicable law; (e) you shall not use any manual or automated software, devices or other processes (including but not limited to spiders, robots, scrapers, crawlers, avatars, data mining tools or the like) to “scrape” or download data from any web pages contained in the Website (except that we grant the operators of public search engines revocable permission to use spiders to copy materials from the Website for the sole purpose of and solely to the extent necessary for creating publicly available searchable indices of the materials, but not caches or archives of such materials); (f) except as expressly stated herein, no part of the Platform or any information contained therein may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means; and (g) you shall not remove or destroy any copyright notices or other proprietary markings contained on or in the Platform, including watermarks on any videos created on the Platform. Braid may terminate the licenses granted hereunder and this Agreement immediately if you breach any part of this Section 2.4 or engage in any other unauthorized use of the Platform.
  5. 2.5 Braid Communications.  By entering into this Agreement or using the Platform, you agree to receive communications from us, including via e-mail, text message and push notifications.  You agree that texts may be generated by automatic telephone dialing systems. Communications from us and our affiliated companies may include but are not limited to: operational communications concerning your Account or the use of the Platform, updates concerning new and existing features on the Platform, and news concerning Braid and industry developments.  Standard text messaging charges applied by your cell phone carrier will apply to text messages that we send. IF YOU WISH TO OPT OUT OF ALL TEXTS FROM US (INCLUDING OPERATIONAL OR TRANSACTIONAL TEXTS), YOU MAY OPT OUT OF RECEIVING SUCH COMMUNICATIONS BY FOLLOWING THE UNSUBSCRIBE OPTIONS WE PROVIDE TO YOU. YOU MAY ALSO OPT-OUT OF TEXT MESSAGES FROM US BY TEXTING THE WORD “STOP” FROM THE MOBILE DEVICE RECEIVING THE MESSAGES.  HOWEVER, YOU ACKNOWLEDGE THAT OPTING OUT OF RECEIVING ALL TEXTS MAY IMPACT YOUR USE OF THE PLATFORM OR RELATED SERVICES. IF YOU WISH TO OPT OUT OF PROMOTIONAL EMAILS, YOU CAN UNSUBSCRIBE FROM OUR PROMOTIONAL EMAIL LIST BY FOLLOWING THE UNSUBSCRIBE OPTIONS IN THE PROMOTIONAL EMAIL ITSELF. 
  1. 3. REGISTRATION.
  1. 3.1 Registering Your Account.  In order to access certain features of the Platform, you may be required to become a Registered User.  For purposes of the Agreement, a “Registered User” is a user who has registered an account with Braid (“Account”), has a valid account on the third-party e-mail or social networking service through which the user has connected to the Website (each such account, a “Third-Party Account”), or has an account with the provider of the Application for the user’s mobile device. You may be provided with additional rights and privileges as an “Administrative Account” holder if your Account is designed as an “Administrative Account”.
  2. 3.2 Access Through a Third-Party Account.  If you access the Platform through a Third-Party Account as part of the functionality of the Services, you may link your Account with such Third-Party Account, by allowing Braid to access your Third-Party Account, as is permitted under the applicable terms and conditions that govern your use of each Third-Party Account.  You represent that you are entitled to disclose your Third-Party Account login information to Braid and/or grant Braid access to your Third-Party Account (including, but not limited to, for use for the purposes described herein) without breach by you of any of the terms and conditions that govern your use of the applicable Third-Party Account and without obligating Braid to pay any fees or making Braid subject to any usage limitations imposed by such third-party service providers.  By granting Braid access to any Third-Party Accounts, you understand that Braid may access, make available and store (if applicable) any information, data, text, software, music, sound, photographs, graphics, video, messages, tags and/or other materials accessible through the Platform (collectively, “Content”) that you have provided to and stored in your Third-Party Account (“Third-Party Account Content”) so that it is available on and through the Platform via your Account.  Unless otherwise specified in the Agreement, all a Third-Party Account Content shall be considered to be Your Content (as defined below) for all purposes of the Agreement.  Depending on the Third-Party Accounts you choose and subject to the privacy settings that you have set in such Third-Party Accounts, personally identifiable information that you post to your Third-Party Accounts may be available on and through your Account on the Platform. Please note that if a Third-Party Account or associated service becomes unavailable, or Braid’s access to such Third-Party Account is terminated by the third-party service provider, then a Third-Party Account Content will no longer be available on and through the Platform.  You have the ability to disable the connection between your Account and your Third-Party Accounts at any time by accessing the “Settings” section of the Website.  PLEASE NOTE THAT YOUR RELATIONSHIP WITH THE THIRD-PARTY SERVICE PROVIDERS ASSOCIATED WITH YOUR THIRD-PARTY ACCOUNTS IS GOVERNED SOLELY BY YOUR AGREEMENT(S) WITH SUCH THIRD-PARTY SERVICE PROVIDERS, AND BRAID DISCLAIMS ANY LIABILITY FOR PERSONALLY IDENTIFIABLE INFORMATION THAT MAY BE PROVIDED TO IT BY SUCH THIRD-PARTY SERVICE PROVIDERS IN VIOLATION OF THE PRIVACY SETTINGS THAT YOU HAVE SET IN SUCH THIRD-PARTY ACCOUNTS.  Braid makes no effort to review any a Third-Party Account Content for any purpose, including but not limited to, for accuracy, legality or noninfringement, and Braid is not responsible for any a Third-Party Account Content.
  3. 3.3 Registration Data.  In registering an Account, you agree to (a) provide true, accurate, current and complete information about yourself as prompted by the registration form (the “Registration Data”); and (b) maintain and promptly update the Registration Data to keep it true, accurate, current and complete.  You represent that you (i) are at least eighteen (18) years old; (ii) are of legal age to form a binding contract; and (iii) are not a person barred from using the Platform under the laws of the United States, your place of residence or any other applicable jurisdiction.  You are responsible for all activities that occur under your Account.  You agree that you shall monitor your Account to restrict use by minors, and you will accept full responsibility for any unauthorized use of the Platform by minors.  You may not share your Account or password with anyone, and you agree to (y) notify Braid immediately of any unauthorized use of your password or any other breach of security; and (z) exit from your Account at the end of each session.  If you provide any information that is untrue, inaccurate, not current or incomplete, or Braid has reasonable grounds to suspect that any information you provide is untrue, inaccurate, not current or incomplete, Braid has the right to suspend or terminate your Account and refuse any and all current or future use of the Platform (or any portion thereof).  You agree not to create an Account using a false identity or information, or on behalf of someone other than yourself.  You agree that you shall not have more than one Account per platform or a Third-Party Account at any given time.  Braid reserves the right to remove or reclaim any usernames at any time and for any reason, including but not limited to, claims by a third party that a username violates the third party’s rights.  You agree not to create an Account or use the Platform if you have been previously removed by Braid, or if you have been previously banned from any of the Platform.
  4. 3.4 Your Account. Notwithstanding anything to the contrary herein, you acknowledge and agree that you shall have no ownership or other property interest in your Account, and you further acknowledge and agree that all rights in and to your Account are and shall forever be owned by and inure to the benefit of Braid.
  5. 3.5 Necessary Equipment and Software.  You must provide all equipment and software necessary to connect to the Platform, including but not limited to, a mobile device that is suitable to connect with and use the Platform, in cases where the Services offer a mobile component.  You are solely responsible for any fees, including Internet connection or mobile fees, that you incur when accessing the Platform.  
  1. 4. RESPONSIBILITY FOR CONTENT.
  1. 4.1 Types of Content.  You acknowledge that all Content, included on the Platform, is the sole responsibility of the party from whom such Content originated.  This means that you, and not Braid, are entirely responsible for all Content that you create, share, upload, post, e-mail, transmit or otherwise make available (“Make Available”) through the Platform (“Your Content”), and that you and other users of the Platform, and not Braid, are similarly responsible for all Content that you and they Make Available through the Platform (“User Content”). For purposes of this Agreement, Video Responses submitted by you in response to a Prompt is considered Your Content.
  2. 4.2 No Obligation to Pre-Screen Content.  You acknowledge that Braid has no obligation to pre-screen Content (including, but not limited to, User Content), although Braid reserves the right in its sole discretion to pre-screen, refuse or remove any Content.  By entering into the Agreement, you hereby provide your irrevocable consent to such monitoring.  You acknowledge and agree that you have no expectation of privacy concerning the transmission of Your Content, including without limitation chat, text, or voice communications.  In the event that Braid pre-screens, refuses or removes any Content, you acknowledge that Braid will do so for Braid’s benefit, not yours.  Without limiting the foregoing, Braid shall have the right to remove any Content that violates the Agreement or is otherwise objectionable.
  3. 4.3 Storage.  Unless expressly agreed to by Braid in writing elsewhere, Braid has no obligation to store any of Your Content that you Make Available on the Platform.  Braid has no responsibility or liability for the deletion or accuracy of any Content, including Your Content; the failure to store, transmit or receive transmission of Content; or the security, privacy, storage, or transmission of other communications originating with or involving use of the Platform.  Certain Services may enable you to specify the level at which such Services restrict access to Your Content.  You are solely responsible for applying the appropriate level of access to Your Content.  If you do not choose, the system may default to its most permissive setting.  You agree that Braid retains the right to create reasonable limits on Braid’s use and storage of the Content, including Your Content, such as limits on file size, storage space, processing capacity, and similar limits described on the Website and as otherwise determined by Braid in its sole discretion. 
  1. 5. OWNERSHIP.
  1. 5.1 The Platform.  Except with respect to Your Content and User Content, you agree that Braid and its suppliers own all rights, title and interest in the Platform (including but not limited to, any computer code, themes, objects, characters, character names, stories, dialogue, concepts, artwork, animations, sounds, musical compositions, audiovisual effects, methods of operation, moral rights, documentation, “look and feel” of the Services and software).  You will not remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the Platform.
  2. 5.2 Trademarks. and all related graphics, logos, service marks and trade names used on or in connection with the Platform are the trademarks of Braid and may not be used without permission in connection with your, or any third-party, products or services. Other trademarks, service marks and trade names that may appear on or in the Platform are the property of their respective owners.
  3. 5.3 Your Content.  Braid does not claim ownership of Your Content.  However, when you create, share, post, submit, or publish Your Content, including posting Video Responses in response to Prompts, on or in the Platform, you represent that you own and/or have a royalty-free, perpetual, irrevocable, worldwide, non-exclusive right (including any moral rights) and license to use, license, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, derive revenue or other remuneration from, and communicate to the public, perform and display Your Content (in whole or in part), including Video Responses, worldwide and/or to incorporate it in other works in any form, media or technology now known or later developed, for the full term of any worldwide intellectual property right that may exist in Your Content.  You specifically represent and warrant that you have secured all necessary rights, permissions, and consents necessary for Video Responses that you upload to enable Braid to use such Video Responses in accordance with the licenses granted by you to Your Content herein.
  4. 5.4 License to Your Content.  By submitting Content to Braid through the Platform or Braid’s social media accounts or providing Content for display in any “public” area of the Platform, including, without limitation, Braid newsletters, social media accounts, and submitting a Video Response in response to a Prompt, you grant Braid a fully paid, royalty-free, perpetual, irrevocable, worldwide, royalty-free, non-exclusive and fully sublicensable right (including any moral rights) and license to (i) use, license, distribute, reproduce, modify, adapt, publicly perform, and publicly display Your Content (in whole or in part) on and in connection with the Platform and Services, including, without limitation, Braid newsletters and social media accounts; (ii) share your Video Responses with the users of the Services who issued the Prompt (and such user’s affiliated organizational group(s) as applicable) (“Requestor”) and grant the Requestor the fully paid, royalty-free, perpetual, irrevocable, worldwide, and fully sublicensable right (including any moral rights) to use, copy, modify, adapt, distribute, display, perform, and create derivative works of your Video Responses, in any and all media, now known or hereafter devised, whether on or off the Platform, for Requestor’s lawful business purposes; (iii) use, publish, distribute, and commercialize the image, likeness, voice and other elements or attributes of any individual(s) and/or any trademark or logo featured in Your Content, including you Video Responses, in connection with the exploitation of the rights granted in (i) and (ii) above as applicable; and (iv) provide Your Content and the components thereof to our third-party service providers, including OpenAI, L.P.; in each instance  for the purposes of promoting and operating and providing the Platform to you and to our other users of the Platform.  FOR THE AVOIDANCE OF DOUBT, YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT BRAID MAY SUBLICENSE ANY AND ALL OF ITS RIGHTS IN VIDEO RESPONSES MADE BY YOU, TO THE USER, AND THE AFFILIATED ORGANIZATIONAL GROUP, WHO ISSUED THE PROMPT. You warrant that the holder of any worldwide intellectual property right, including moral rights, in Your Content, has completely and effectively waived all such rights and validly and irrevocably granted to you the right to grant the license stated above.  You agree that you, not Braid, are responsible for all of Your Content that you Make Available on or in the Platform.  You may not post or submit for Content that contains a photograph of another person without that person’s permission.
  5. 5.5 Username. Notwithstanding anything contained herein to the contrary, by submitting Your Content to any forums, comments, or any other area on the Platform, you hereby expressly permit Braid to identify you as the contributor of Your Content in any publication in any form, media or technology now known or later developed in connection with Your Content.  You may request in writing, upon submitting any stories, essays, or other similar writings to Braid, that your Content be shared via the Platform under a pseudonym.
  6. 5.6 Feedback.  You agree that submission of any ideas, suggestions, documents, and/or proposals to Braid through its suggestion, feedback, wiki, forum, or similar pages (“Feedback”) is at your own risk and that Braid has no obligations (including without limitation obligations of confidentiality) with respect to such Feedback.  You represent and warrant that you have all rights necessary to submit the Feedback.  You hereby grant to Braid a fully paid, royalty-free, perpetual, irrevocable, worldwide, non-exclusive, and fully sublicensable right and license to use, reproduce, perform, display, distribute, adapt, modify, re-format, create derivative works of, and otherwise commercially or non-commercially exploit in any manner, any and all Feedback, and to sublicense the foregoing rights, in connection with the operation and maintenance of the Platform and/or Braid’s business.
  1. 6. USER CONDUCT.  As a condition of use, you agree not to use the Platform or our suppliers’ services for any purpose that is prohibited by this Agreement or by applicable law. You shall not (and shall not permit any third party) either (a) take any action or (b) Make Available any Content on or through the Platform or our suppliers’ services that: (i) infringes any patent, trademark, trade secret, copyright, right of publicity or other right of any person or entity; (ii) is unlawful, threatening, abusive, harassing, defamatory, libelous, deceptive, fraudulent, invasive of another’s privacy, tortious, obscene, offensive, or profane; (iii) constitutes unauthorized or unsolicited advertising, junk or bulk e-mail; (iv) involves commercial activities and/or sales, such as contests, sweepstakes, barter, advertising, or pyramid schemes without Braid’s prior written consent; (v) impersonates any person or entity, including any employee or representative of Braid; (vi) interferes with or attempt to interfere with the proper functioning of the Platform or any of our suppliers’ services or uses the Platform in any way not expressly permitted by this Agreement; (vii) is racist or discriminatory, including discrimination on the basis of someone’s race, religion, age, gender, disability or sexuality; (viii) contains answers, responses, comments, opinions, analysis or recommendations that you are not properly licensed or otherwise qualified to provide; or (viii) attempts to engage in or engage in, any potentially harmful acts that are directed against the Platform or our suppliers’ services, including but not limited to violating or attempting to violate any security features of the Platform or our suppliers’ services, using manual or automated software or other means to access, “scrape,” “crawl” or “spider” any pages contained in the Platform or our suppliers’ services, introducing viruses, worms, or similar harmful code into the Platform or out suppliers’ services, or interfering or attempting to interfere with use of the Platform or our suppliers’ services by any other user, host or network, including by means of overloading, “flooding,” “spamming,” “mail bombing,” or “crashing” the Platform or our suppliers’ services.
  2. 7. INVESTIGATIONS.  Braid may, but is not obligated to, monitor or review the Platform and Content at any time.  Without limiting the foregoing, Braid shall have the right, in its sole discretion, to remove any of Your Content for any reason (or no reason), including if such Content violates the Agreement or any applicable law.  Although Braid does not generally monitor user activity occurring in connection with the Platform or Content, if Braid becomes aware of any possible violations by you of any provision of the Agreement, Braid reserves the right to investigate such violations, and Braid may, at its sole discretion, immediately terminate your license to use the Platform, or change, alter or remove Your Content, in whole or in part, without prior notice to you.
  3. 8. INTERACTIONS WITH OTHER USERS.
  1. 8.1 User Responsibility.  You are solely responsible for your interactions with other Registered Users and any other parties with whom you interact (including third parties you solicit to upload via Prompts or third parties to whom you submit Video Responses); provided, however, that Braid reserves the right, but has no obligation, to intercede in such disputes.  You agree that Braid will not be responsible for any liability incurred as the result of such interactions.
  2. 8.2 Content Provided by Other Users.  The Platform may contain User Content provided by other users of the Platform.  Braid is not responsible for and does not control User Content.  Braid has no obligation to review or monitor, and does not approve, endorse or make any representations or warranties with respect to, User Content.  You use all User Content and interact with other Registered Users and users of the Services at your own risk.
  1. 9. INDEMNIFICATION.  You agree to indemnify and hold Braid, its parents, subsidiaries, affiliates, officers, employees, agents, partners, suppliers, and licensors (each, a “Braid Party” and collectively, the “Braid Parties”) harmless from any losses, costs, liabilities and expenses (including reasonable attorneys’ fees) relating to or arising out of any and all of the following: (a) Your Content (including, for the avoidance of doubt, Video Responses), including any use thereof by Braid or any Requestor as authorized under this Agreement; (b) your use of, or inability to use, the Platform; (c) your violation of this Agreement; (d) your violation of any rights of another party, including any Registered Users; (e) any dispute between you and another party, including any Registered Users; or (f) your violation of any applicable laws, rules or regulations.  Braid reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Braid in asserting any available defenses.  This provision does not require you to indemnify any of the Braid Parties for any unconscionable commercial practice by such party or for such party’s fraud, deception, false promise, misrepresentation or concealment, or suppression or omission of any material fact in connection with the Platform or any services provided hereunder.  You agree that the provisions in this section will survive any termination of your Account, this Agreement and/or your access to the Platform.
  2. 10. DISCLAIMER OF WARRANTIES AND CONDITIONS.
  1. 10.1 As Is. YOU EXPRESSLY UNDERSTAND AND AGREE THAT TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOUR USE OF THE PLATFORM AND ANY INFORMATION THEREFROM IS AT YOUR SOLE RISK, AND THE PLATFORM AND ALL INFORMATION CONTAINED THEREON IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITH ALL FAULTS. BRAID PARTIES EXPRESSLY DISCLAIM REPRESENTATIONS AND WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED, WITH RESPECT TO THE PLATFORM, THE SERVICES, AND ANY CONTENT, INFORMATION, PRODUCT, SERVICE OR OTHER MATERIALS PROVIDED ON OR THROUGH THE PLATFORM OR THE SERVICES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, THE QUALITY, ACCURACY, COMPLETENESS OR TIMELINESS OF INFORMATION, QUIET ENJOYMENT, AND NON-INFRINGEMENT OF THIRD PARTIES’ RIGHTS. SOME LAWS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY, SO THESE LIMITS MAY NOT APPLY TO YOU.
  1. (a) BRAID PARTIES MAKE NO WARRANTY, REPRESENTATION OR CONDITION THAT: (1) THE PLATFORM WILL MEET YOUR REQUIREMENTS; (2) YOUR USE OF THE PLATFORM WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE; OR (3) ANY INFORMATION YOU MAY OBTAIN FROM YOUR USE OF THE PLATFORM WILL BE ACCURATE OR RELIABLE.
  2. (b) ANY CONTENT DOWNLOADED FROM OR OTHERWISE ACCESSED THROUGH BRAID PROPERTIES IS ACCESSED AT YOUR OWN RISK, AND YOU SHALL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR PROPERTY, INCLUDING, BUT NOT LIMITED TO, YOUR COMPUTER SYSTEM AND ANY DEVICE YOU USE TO ACCESS BRAID PROPERTIES, OR ANY OTHER LOSS THAT RESULTS FROM ACCESSING SUCH CONTENT.
  3. (c) THE SERVICES MAY BE SUBJECT TO DELAYS, CANCELLATIONS AND OTHER DISRUPTIONS.  BRAID MAKES NO WARRANTY, REPRESENTATION OR CONDITION WITH RESPECT TO SERVICES, INCLUDING BUT NOT LIMITED TO, THE QUALITY, EFFECTIVENESS, REPUTATION AND OTHER CHARACTERISTICS OF SERVICES.
  4. (d) NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM BRAID OR THROUGH BRAID PROPERTIES WILL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN.
  5. (e) FROM TIME TO TIME, BRAID MAY OFFER NEW “BETA” FEATURES OR TOOLS WITH WHICH ITS USERS MAY EXPERIMENT.  SUCH FEATURES OR TOOLS ARE OFFERED SOLELY FOR EXPERIMENTAL PURPOSES AND WITHOUT ANY WARRANTY OF ANY KIND, AND MAY BE MODIFIED OR DISCONTINUED AT BRAID’S SOLE DISCRETION.  THE PROVISIONS OF THIS SECTION APPLY WITH FULL FORCE TO SUCH FEATURES OR TOOLS.
  1. 10.2 No Liability for Conduct of Third Parties.  YOU ACKNOWLEDGE AND AGREE THAT BRAID PARTIES ARE NOT LIABLE, AND YOU AGREE NOT TO SEEK TO HOLD BRAID PARTIES LIABLE, FOR THE CONDUCT OF THIRD PARTIES, INCLUDING OPERATORS OF EXTERNAL SITES, AND THAT THE RISK OF INJURY FROM SUCH THIRD PARTIES RESTS ENTIRELY WITH YOU.
  2. 10.3 No Liability for Conduct of Other Users.  YOU ARE SOLELY RESPONSIBLE FOR ALL OF YOUR COMMUNICATIONS AND INTERACTIONS WITH OTHER USERS OF BRAID PROPERTIES.  BRAID MAKES NO REPRESENTATIONS OR WARRANTIES THAT ANY INFORMATION YOU SHARE WITH OTHER USERS WILL REMAIN CONFIDENTIAL.   YOU UNDERSTAND THAT BRAID DOES NOT MAKE ANY ATTEMPT TO VERIFY THE STATEMENTS OF USERS OF BRAID PROPERTIES.  BRAID MAKES NO WARRANTY THAT THE GOODS OR SERVICES PROVIDED BY THIRD PARTIES OR OTHER USERS WILL MEET YOUR REQUIREMENTS OR BE AVAILABLE ON AN UNINTERRUPTED, SECURE, OR ERROR-FREE BASIS.  BRAID MAKES NO WARRANTY REGARDING THE QUALITY OF ANY SUCH GOODS OR SERVICES, OR THE ACCURACY, TIMELINESS, TRUTHFULNESS, COMPLETENESS OR RELIABILITY OF ANY USER CONTENT OBTAINED THROUGH BRAID PROPERTIES.
  3. 10.4 Third-Party Materials.  As a part of the Platform, you may have access to materials that are hosted by another party.  You agree that it is impossible for Braid to monitor such materials and that you access these materials at your own risk.
  1. 11. LIMITATION OF LIABILITY. 
  1. 11.1 Disclaimer of Certain Damages.  YOU UNDERSTAND AND AGREE THAT, TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT SHALL BRAID PARTIES BE LIABLE FOR ANY LOSS OF PROFITS, REVENUE OR DATA, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, OR DAMAGES OR COSTS DUE TO LOSS OF PRODUCTION OR USE, BUSINESS INTERRUPTION, OR PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, IN EACH CASE WHETHER OR NOT BRAID HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, ARISING OUT OF OR IN CONNECTION WITH THE AGREEMENT OR ANY COMMUNICATIONS, INTERACTIONS OR MEETINGS WITH OTHER USERS OF BRAID PROPERTIES, ON ANY THEORY OF LIABILITY, RESULTING FROM: (a) THE USE OR INABILITY TO USE BRAID PROPERTIES; (b) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED; OR MESSAGES RECEIVED FOR TRANSACTIONS ENTERED INTO THROUGH BRAID PROPERTIES; (c) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (d) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON BRAID PROPERTIES; OR (e) ANY OTHER MATTER RELATED TO BRAID PROPERTIES, WHETHER BASED ON WARRANTY, COPYRIGHT, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR ANY OTHER LEGAL THEORY.  THE FOREGOING LIMITATION OF LIABILITY SHALL NOT APPLY TO LIABILITY OF A BRAID PARTY FOR (i) DEATH OR PERSONAL INJURY CAUSED BY A BRAID PARTY’S NEGLIGENCE; OR FOR (ii) ANY INJURY CAUSED BY A BRAID PARTY’S FRAUD OR FRAUDULENT MISREPRESENTATION. 
  2. 11.2 Cap on Liability.  TO THE FULLEST EXTENT PROVIDED BY LAW, BRAID PARTIES WILL NOT BE LIABLE TO YOU FOR MORE THAN THE GREATER OF (a) $100; OR (b) THE REMEDY OR PENALTY IMPOSED BY THE STATUTE UNDER WHICH SUCH CLAIM ARISES.  THE FOREGOING CAP ON LIABILITY SHALL NOT APPLY TO LIABILITY OF A BRAID PARTY FOR (i) DEATH OR PERSONAL INJURY CAUSED BY A BRAID PARTY’S NEGLIGENCE; OR FOR (ii) ANY INJURY CAUSED BY A BRAID PARTY’S FRAUD OR FRAUDULENT MISREPRESENTATION.
  3. 11.3 User Content.  EXCEPT FOR BRAID’S OBLIGATIONS TO PROTECT YOUR PERSONAL DATA AS SET FORTH IN BRAID’S PRIVACY POLICY, BRAID ASSUMES NO RESPONSIBILITY FOR THE TIMELINESS, DELETION, MIS-DELIVERY OR FAILURE TO STORE ANY CONTENT (INCLUDING, BUT NOT LIMITED TO, YOUR CONTENT AND USER CONTENT), USER COMMUNICATIONS OR PERSONALIZATION SETTINGS.
  4. 11.4 Exclusion of Damages.  CERTAIN JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES.  IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
  5. 11.5 Basis of the Bargain.  THE LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN BRAID AND YOU.
  1. 12. PROCEDURE FOR MAKING CLAIMS OF COPYRIGHT INFRINGEMENT.  It is Braid’s policy to terminate membership privileges of any Registered User who repeatedly infringes copyright upon prompt notification to Braid by the copyright owner or the copyright owner’s legal agent.  Without limiting the foregoing, if you believe that your work has been copied and posted on the Platform in a way that constitutes copyright infringement, please provide our Copyright Agent with the following information: (a) an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; (b) a description of the copyrighted work that you claim has been infringed; (c) a description of the location on the Platform of the material that you claim is infringing; (d) your address, telephone number and e-mail address; (e) a written statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent or the law; and (f) a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.  You can contact our Copyright Agent, [NAME/DEPARTMENT], by email at copyright@braidit.com or by mail at [2433 W Winnemac Ave #3, Chicago, IL 60625]. 
  2. 13. MONITORING AND ENFORCEMENT.  Braid reserves the right to: (1) remove or refuse to post any of Your Content for any or no reason in our sole discretion; (2) take any action with respect to any of Your Content that we deem necessary or appropriate in our sole discretion, including if we believe that such Content violates this Agreement, infringes any intellectual property right or other right of any person or entity, threatens the personal safety of users of the Platform or the public, or could create liability for Braid; (3) disclose your identity or other information about you to any third party who claims that material posted by you violates their rights, including their intellectual property rights or their right to privacy; (4) take appropriate legal action, including without limitation, referral to law enforcement, for any illegal or unauthorized use of the Platform; and/or (5) terminate or suspend your access to all or part of the Platform for any or no reason, including without limitation, any violation of this Agreement.
  3. If Braid becomes aware of any possible violations by you of the Agreement, Braid reserves the right to investigate such violations.  If, as a result of the investigation, Braid believes that criminal activity has occurred, Braid reserves the right to refer the matter to, and to cooperate with, any and all applicable legal authorities.  Braid is entitled, except to the extent prohibited by applicable law, to disclose any information or materials on or in the Platform, including Your Content, in Braid’s possession in connection with your use of the Platform, to (i) comply with applicable laws, legal process or governmental request; (ii) enforce the Agreement, (iii) respond to any claims that Your Content violates the rights of third parties, (iv) respond to your requests for customer service, or (v) protect the rights, property or personal safety of Braid, its Registered Users, other users of the Services, or the public, and all enforcement or other government officials, as Braid in its sole discretion believes to be necessary or appropriate. 
  4. 14. TERM AND TERMINATION.  
  1. 14.1 Term.  This Agreement commences on the date when you accept them (as described in the preamble above) and remain in full force and effect while you use the Platform or maintain an Account, unless terminated earlier in accordance with this Agreement.
  2. 14.2 Termination. Braid has the right to suspend or terminate the function or existence of all or any part of the Platform and/or your Account at any time, and without notice as it deems advisable, including where you violate this Agreement, as required by law, or due to security or welfare concerns. To the extent permitted by applicable law, Braid shall not be liable to you or any third party(s) for any loss or damage that is caused by or arises from or in connection with any such suspensions or terminations. If you have materially breached any provision of the Agreement, or if Braid is required to do so by law (e.g., where the provision of the Website, the Application, or the Services is, or becomes, unlawful), Braid has the right to, immediately and without notice, suspend or terminate any Services provided to you. You agree that all terminations for cause shall be made in Braid’s sole discretion and that Braid shall not be liable to you or any third party for any termination of your Account. You may terminate this Agreement, your Account or your access to the Platform at any time, for any reason by sending an email to: support  
  3. 14.3 Effect of Termination.  Termination of any Service includes removal of access to such Service and barring of further use of the Service.  Termination of all Services also includes deletion of your password and all related information, files and Content associated with or inside your Account (or any part thereof), including Your Content.  Upon termination of any Service, your right to use such Service will automatically terminate immediately. You understand that any termination of Services may involve deletion of Your Content associated therewith from our live databases.  Braid will not have any liability whatsoever to you for any suspension or termination, including for deletion of Your Content.  All provisions of the Agreement which by their nature should survive, shall survive termination of Services, including without limitation, ownership provisions, warranty disclaimers, and limitation of liability.
  4. 14.4 No Subsequent Registration.  If your registration(s) with, or ability to access, the Platform or any other Braid community, is discontinued by Braid due to your violation of any portion of the Agreement or for conduct otherwise inappropriate for the community, then you agree that you shall not attempt to re-register with or access the Platform or any Braid community through use of a different member name or otherwise, and you acknowledge that you will not be entitled to receive a refund for fees related to those the Platform to which your access has been terminated.  In the event that you violate the immediately preceding sentence, Braid reserves the right, in its sole discretion, to immediately take any or all of the actions set forth herein without any notice or warning to you.
  1. 15. INTERNATIONAL USERS.  the Platform may be accessed from countries around the world and may contain references to Services and Content that are not available in your country. These references do not imply that Braid intends to announce such Services or Content in your country.  the Platform are controlled and offered by Braid from its facilities in the United States of America. Braid makes no representations that the Platform are appropriate or available for use in other locations.  Those who access or use the Platform from other countries do so at their own volition and are responsible for compliance with local law.
  2. 16. ARBITRATION AGREEMENT.  
  1. 16.1 Applicability of Arbitration Agreement.  Subject to the terms of this Arbitration Agreement, you and Braid agree that any dispute, claim, disagreements arising out of or relating in any way to your access to or use of the Platform or the Services, any communications you receive, any products sold or distributed through the Platform, the Services, or the Agreement and prior versions of the Agreement, including claims and disputes that arose between us before the effective date of this Agreement (each, a “Dispute”) will be resolved by binding arbitration, rather than in court, except that: (1) you and Braid may assert claims or seek relief in small claims court if such claims qualify and remain in small claims court; and (2) you or Braid may seek equitable relief in court for infringement or other misuse of intellectual property rights (such as trademarks, trade dress, domain names, trade secrets, copyrights, and patents). For purposes of this Arbitration Agreement, “Dispute” will also include disputes that arose or involve facts occurring before the existence of this or any prior versions of the Agreement as well as claims that may arise after the termination of this Agreement.  
  2. 16.2 Informal Dispute Resolution.  There might be instances when a Dispute arises between you and Braid. If that occurs, Braid is committed to working with you to reach a reasonable resolution. You and Braid agree that good faith informal efforts to resolve Disputes can result in a prompt, low‐cost and mutually beneficial outcome. You and Braid therefore agree that before either party commences arbitration against the other (or initiates an action in small claims court if a party so elects), we will personally meet and confer telephonically or via videoconference, in a good faith effort to resolve informally any Dispute covered by this Arbitration Agreement (“Informal Dispute Resolution Conference”). If you are represented by counsel, your counsel may participate in the conference, but you will also participate in the conference.
  1. The party initiating a Dispute must give notice to the other party in writing of its intent to initiate an Informal Dispute Resolution Conference (“Notice”), which shall occur within 45 days after the other party receives such Notice, unless an extension is mutually agreed upon by the parties. Notice to Braid that you intend to initiate an Informal Dispute Resolution Conference should be sent by email to disputes@braidit.com or regular mail to our offices located at 2433 W Winnemac Ave #3, Chicago, IL 60625. The Notice must include: (1) your name, telephone number, mailing address, email address associated with your account (if you have one); (2) the name, telephone number, mailing address and e‐mail address of your counsel, if any; and (3) a description of your Dispute.
  2. The Informal Dispute Resolution Conference shall be individualized such that a separate conference must be held each time either party initiates a Dispute, even if the same law firm or group of law firms represents multiple users in similar cases, unless all parties agree; multiple individuals initiating a Dispute cannot participate in the same Informal Dispute Resolution Conference unless all parties agree. In the time between a party receiving the Notice and the Informal Dispute Resolution Conference, nothing in this Arbitration Agreement shall prohibit the parties from engaging in informal communications to resolve the initiating party’s Dispute. Engaging in the Informal Dispute Resolution Conference is a condition precedent and requirement that must be fulfilled before commencing arbitration. The statute of limitations and any filing fee deadlines shall be tolled while the parties engage in the Informal Dispute Resolution Conference process required by this section.
  1. 16.3 Waiver of Jury Trial.  YOU AND BRAID HEREBY WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO SUE IN COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY. You and Braid are instead electing that all Disputes shall be resolved by arbitration under this Arbitration Agreement, except as specified in the subsection entitled “Applicability of Arbitration Agreement” above. There is no judge or jury in arbitration, and court review of an arbitration award is subject to very limited review.
  2. 16.4 Waiver of Class or Other Non-Individualized Relief.  YOU AND BRAID AGREE THAT, EXCEPT AS SPECIFIED IN SUBSECTION 14.9, EACH OF US MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT ON A CLASS, REPRESENTATIVE, OR COLLECTIVE BASIS, AND THE PARTIES HEREBY WAIVE ALL RIGHTS TO HAVE ANY DISPUTE BE BROUGHT, HEARD, ADMINISTERED, RESOLVED, OR ARBITRATED ON A CLASS, COLLECTIVE, REPRESENTATIVE, OR MASS ACTION BASIS. ONLY INDIVIDUAL RELIEF IS AVAILABLE, AND DISPUTES OF MORE THAN ONE CUSTOMER OR USER CANNOT BE ARBITRATED OR CONSOLIDATED WITH THOSE OF ANY OTHER CUSTOMER OR USER. Subject to this Arbitration Agreement, the arbitrator may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by the party's individual claim. Nothing in this paragraph is intended to, nor shall it, affect the terms and conditions under the subsection 14.9 entitled “Batch Arbitration.” Notwithstanding anything to the contrary in this Arbitration Agreement, if a court decides by means of a final decision, not subject to any further appeal or recourse, that the limitations of this subsection, “Waiver of Class and Other Non-Individualized Relief,” are invalid or unenforceable as to a particular claim or request for relief (such as a request for public injunctive relief), you and Braid agree that that particular claim or request for relief (and only that particular claim or request for relief) shall be severed from the arbitration and may be litigated in the state or federal courts located in the State of California. All other Disputes shall be arbitrated or litigated in small claims court. This subsection does not prevent you or Braid from participating in a class-wide settlement of claims.
  3. 16.5 Rules and Forum.  The Agreement evidences a transaction involving interstate commerce; and notwithstanding any other provision herein with respect to the applicable substantive law, the Federal Arbitration Act, 9 U.S.C. § 1 et seq., will govern the interpretation and enforcement of this Arbitration Agreement and any arbitration proceedings. If the Informal Dispute Resolution Process described above does not resolve satisfactorily within sixty (60) days after receipt of your Notice, you and Braid agree that either party shall have the right to finally resolve the Dispute through binding arbitration. The arbitration will be administered by the American Arbitration Association (“AAA”), in accordance with the Consumer Arbitration Rules (the “AAA Rules”) then in effect, except as modified by this section of this Arbitration Agreement. The AAA Rules are currently available at https://www.adr.org/sites/default/files/Consumer%20Rules.pdf.
  1. A party who wishes to initiate arbitration must provide the other party with a request for arbitration (the “Request”). The Request must include: (1) the name, telephone number, mailing address, e‐mail address of the party seeking arbitration and the account username (if applicable) as well as the email address associated with any applicable account; (2) a statement of the legal claims being asserted and the factual bases of those claims; (3) a description of the remedy sought and an accurate, good‐faith calculation of the amount in controversy in United States Dollars; (4) a statement certifying completion of the Informal Dispute Resolution process as described above; and (5) evidence that the requesting party has paid any necessary filing fees in connection with such arbitration. 
  2. If the party requesting arbitration is represented by counsel, the Request shall also include counsel’s name, telephone number, mailing address, and email address. Such counsel must also sign the Request. By signing the Request, counsel certifies to the best of counsel’s knowledge, information, and belief, formed after an inquiry reasonable under the circumstances, that: (1) the Request is not being presented for any improper purpose, such as to harass, cause unnecessary delay, or needlessly increase the cost of dispute resolution; (2) the claims, defenses and other legal contentions are warranted by existing law or by a nonfrivolous argument for extending, modifying, or reversing existing law or for establishing new law; and (3) the factual and damages contentions have evidentiary support or, if specifically so identified, will likely have evidentiary support after a reasonable opportunity for further investigation or discovery.  
  3. Unless you and Braid otherwise agree, or the Batch Arbitration process discussed in subsection 14.9 is triggered, the arbitration will be conducted in the county where you reside. Subject to the AAA Rules, the arbitrator may direct a limited and reasonable exchange of information between the parties, consistent with the expedited nature of the arbitration. If the AAA is not available to arbitrate, the parties will select an alternative arbitral forum. Your responsibility to pay any AAA fees and costs will be solely as set forth in the applicable AAA Rules.  
  4. You and Braid agree that all materials and documents exchanged during the arbitration proceedings shall be kept confidential and shall not be shared with anyone except the parties’ attorneys, accountants, or business advisors, and then subject to the condition that they agree to keep all materials and documents exchanged during the arbitration proceedings confidential. 
  1. 16.6 Arbitrator. The arbitrator will be either a retired judge or an attorney licensed to practice law in the state of California and will be selected by the parties from the AAA's roster of consumer dispute arbitrators. If the parties are unable to agree upon an arbitrator within thirty-five (35) days of delivery of the Request, then the AAA will appoint the arbitrator in accordance with the AAA Rules, provided that if the Batch Arbitration process under subsection 14.9 is triggered, the AAA will appoint the arbitrator for each batch.
  2. 16.7 Authority of Arbitrator.  The arbitrator shall have exclusive authority to resolve any Dispute, including, without limitation, disputes arising out of or related to the interpretation or application of the Arbitration Agreement, including the enforceability, revocability, scope, or validity of the Arbitration Agreement or any portion of the Arbitration Agreement, except for the following: (1) all Disputes arising out of or relating to the subsection entitled “Waiver of Class and Other Non-Individualized Relief,” including any claim that all or part of the subsection entitled “Waiver of Class and Other Non-Individualized Relief” is unenforceable, illegal, void or voidable, or that such subsection entitled “Waiver of Class and Other Non-Individualized Relief” has been breached, shall be decided by a court of competent jurisdiction and not by an arbitrator; (2) except as expressly contemplated in the subsection entitled “Batch Arbitration,” all Disputes about the payment of arbitration fees shall be decided only by a court of competent jurisdiction and not by an arbitrator; (3) all Disputes about whether either party has satisfied any condition precedent to arbitration shall be decided only by a court of competent jurisdiction and not by an arbitrator; and (4) all Disputes about which version of the Arbitration Agreement applies shall be decided only by a court of competent jurisdiction and not by an arbitrator. The arbitration proceeding will not be consolidated with any other matters or joined with any other cases or parties, except as expressly provided in the subsection entitled “Batch Arbitration.” The arbitrator shall have the authority to grant motions dispositive of all or part of any Dispute. The arbitrator shall issue a written award and statement of decision describing the essential findings and conclusions on which the award is based, including the calculation of any damages awarded. The award of the arbitrator is final and binding upon you and us. Judgment on the arbitration award may be entered in any court having jurisdiction.
  3. 16.8 Attorneys’ Fees and Costs. The parties shall bear their own attorneys’ fees and costs in arbitration unless the arbitrator finds that either the substance of the Dispute or the relief sought in the Request was frivolous or was brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)). If you or Braid need to invoke the authority of a court of competent jurisdiction to compel arbitration, then the party that obtains an order compelling arbitration in such action shall have the right to collect from the other party its reasonable costs, necessary disbursements, and reasonable attorneys' fees incurred in securing an order compelling arbitration. The prevailing party in any court action relating to whether either party has satisfied any condition precedent to arbitration, including the Informal Dispute Resolution Process, is entitled to recover their reasonable costs, necessary disbursements, and reasonable attorneys’ fees and costs. 
  4. 16.9 Batch Arbitration. To increase the efficiency of administration and resolution of arbitrations, you and Braid agree that in the event that there are one hundred (100) or more individual Requests of a substantially similar nature filed against Braid by or with the assistance of the same law firm, group of law firms, or organizations, within a thirty (30) day period (or as soon as possible thereafter), the AAA shall (1) administer the arbitration demands in batches of 100 Requests per batch (plus, to the extent there are less than 100 Requests left over after the batching described above, a final batch consisting of the remaining Requests); (2) appoint one arbitrator for each batch; and (3) provide for the resolution of each batch as a single consolidated arbitration with one set of filing and administrative fees due per side per batch, one procedural calendar, one hearing (if any) in a place to be determined by the arbitrator, and one final award (“Batch Arbitration”).
  1. All parties agree that Requests are of a “substantially similar nature” if they arise out of or relate to the same event or factual scenario and raise the same or similar legal issues and seek the same or similar relief. To the extent the parties disagree on the application of the Batch Arbitration process, the disagreeing party shall advise the AAA, and the AAA shall appoint a sole standing arbitrator to determine the applicability of the Batch Arbitration process (“Administrative Arbitrator”). In an effort to expedite resolution of any such dispute by the Administrative Arbitrator, the parties agree the Administrative Arbitrator may set forth such procedures as are necessary to resolve any disputes promptly. The Administrative Arbitrator’s fees shall be paid by Braid.
  2. You and Braid agree to cooperate in good faith with the AAA to implement the Batch Arbitration process including the payment of single filing and administrative fees for batches of Requests, as well as any steps to minimize the time and costs of arbitration, which may include: (1) the appointment of a discovery special master to assist the arbitrator in the resolution of discovery disputes; and (2) the adoption of an expedited calendar of the arbitration proceedings.
  3. This Batch Arbitration provision shall in no way be interpreted as authorizing a class, collective and/or mass arbitration or action of any kind, or arbitration involving joint or consolidated claims under any circumstances, except as expressly set forth in this provision.
  1. 16.10 30-Day Right to Opt Out. You have the right to opt out of the provisions of this Arbitration Agreement by sending written notice of your decision to opt out to: disputes@braidit.com, within thirty (30) days after first becoming subject to this Arbitration Agreement. Your notice must include your name and address, the email address you used to set up your Account (if you have one), and an unequivocal statement that you want to opt out of this Arbitration Agreement. If you opt out of this Arbitration Agreement, all other parts of this Agreement will continue to apply to you. Opting out of this Arbitration Agreement has no effect on any other arbitration agreements that you may currently have, or may enter in the future, with us.
  2. 16.11 Invalidity, Expiration. Except as provided in the subsection entitled “Waiver of Class or Other Non-Individualized Relief”, if any part or parts of this Arbitration Agreement are found under the law to be invalid or unenforceable, then such specific part or parts shall be of no force and effect and shall be severed and the remainder of the Arbitration Agreement shall continue in full force and effect. You further agree that any Dispute that you have with Braid as detailed in this Arbitration Agreement must be initiated via arbitration within the applicable statute of limitation for that claim or controversy, or it will be forever time barred. Likewise, you agree that all applicable statutes of limitation will apply to such arbitration in the same manner as those statutes of limitation would apply in the applicable court of competent jurisdiction.
  3. 16.12 Modification. Notwithstanding any provision in this Agreement to the contrary, we agree that if Braid makes any future material change to this Arbitration Agreement, it will notify you. Unless you reject the change within thirty (30) days of such change become effective by writing to Braid at 2433 W Winnemac Ave #3, Chicago, IL 60625, your continued use of the Platform, including the acceptance of products and services offered on the Platform following the posting of changes to this Arbitration Agreement constitutes your acceptance of any such changes. Changes to this Arbitration Agreement do not provide you with a new opportunity to opt out of the Arbitration Agreement if you have previously agreed to a version of this Agreement and did not validly opt out of arbitration. If you reject any change or update to this Arbitration Agreement, and you were bound by an existing agreement to arbitrate Disputes arising out of or relating in any way to your access to or use of the Platform, any communications you receive, any products distributed through the Platform or this Agreement, the provisions of this Arbitration Agreement as of the date you first accepted the Agreement (or accepted any subsequent changes to Agreement) remain in full force and effect. Braid will continue to honor any valid opt outs of the Arbitration Agreement that you made to a prior version of this Agreement.
  1. 17. THIRD-PARTY SERVICES.
  1. 17.1 Third-Party Websites, Applications and Ads. the Platform may contain links to third-party websites (“Third-Party Websites”), applications (“Third-Party Applications”) and advertisements for third parties (“Third-Party Ads”).  When you click on a link to a Third-Party Website, Third-Party Application or Third-Party Ad, we will not warn you that you have left the Platform and are subject to the terms and conditions (including privacy policies) of another website or destination.  Such Third-Party Websites, Third-Party Applications and Third-Party Ads are not under the control of Braid.  Braid is not responsible for any Third-Party Websites, Third-Party Applications or Third-Party Ads.  Braid provides these Third-Party Websites, Third-Party Applications and Third Party Ads only as a convenience and does not review, approve, monitor, endorse, warrant, or make any representations with respect to Third-Party Websites, Third-Party Applications or Third-Party Ads, or any product or service provided in connection therewith.  You use all links in Third-Party Websites, Third-Party Applications and Third-Party Ads at your own risk. When you leave our Website, this Agreement and our policies no longer govern.  You should review applicable terms and policies, including privacy and data gathering practices, of any Third-Party Websites, Third-Party Applications, or Third-Party Ads, and make whatever investigation you feel necessary or appropriate before proceeding with any transaction with any third party. 
  2. 17.2 App Stores.  You acknowledge and agree that the availability of the Application and the Services is dependent on the third party from whom you received the Application license, e.g., the Apple App Store or Google Play (each, an “App Store”).  You acknowledge that the Agreement is between you and Braid and not with the App Store.  Braid, not the App Store, is solely responsible for the Platform, including the Application, the content thereof, maintenance, support services, and warranty therefor, and addressing any claims relating thereto (e.g., product liability, legal compliance or intellectual property infringement).  In order to use the Application, you must have access to a wireless network, and you agree to pay all fees associated with such access.  You also agree to pay all fees (if any) charged by the App Store in connection with the Platform, including the Application.  You agree to comply with, and your license to use the Application is conditioned upon your compliance with all terms of agreement imposed by the applicable App Store when using the Platform, including the Application. You acknowledge that the App Store (and its subsidiaries) are third-party beneficiaries of the Agreement and will have the right to enforce it.
  3. 17.3 Accessing and Downloading the Application from the Apple Store.  The following applies to any App Store Sourced Application accessed through or downloaded from the Apple App Store: 
  1. (a) You acknowledge and agree that (i) the Agreement is concluded between you and Braid only, and not Apple, and (ii) Braid, not Apple, is solely responsible for the App Store Sourced Application and content thereof. Your use of the App Store Sourced Application must comply with the App Store Terms of Service. 
  2. (b) You acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the App Store Sourced Application. 
  3. (c) In the event of any failure of the App Store Sourced Application to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the App Store Sourced Application to you and to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the App Store Sourced Application. As between Braid and Apple, any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be the sole responsibility of Braid. 
  4. (d) You and Braid acknowledge that, as between Braid and Apple, Apple is not responsible for addressing any claims you have or any claims of any third party relating to the App Store Sourced Application or your possession and use of the App Store Sourced Application, including, but not limited to: (i) product liability claims; (ii) any claim that the App Store Sourced Application fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation.
  5. (e) You and Braid acknowledge that, in the event of any third-party claim that the App Store Sourced Application or your possession and use of that App Store Sourced Application infringes that third party’s intellectual property rights, as between Braid and Apple, Braid, not Apple, will be solely responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim to the extent required by the Agreement. 
  6. (f) You and Braid acknowledge and agree that Apple, and Apple’s subsidiaries, are third-party beneficiaries of the Agreement as related to your license of the App Store Sourced Application, and that, upon your acceptance of the terms and conditions of the Agreement, Apple will have the right (and will be deemed to have accepted the right) to enforce the Agreement as related to your license of the App Store Sourced Application against you as a third-party beneficiary thereof. 
  7. (g) Without limiting any other terms of the Agreement, you must comply with all applicable third-party terms of agreement when using the App Store Sourced Application.
  1. 18. FEES AND PURCHASE TERMS.
  1. 18.1 Third-Party Payment Processor.  Braid uses Stripe, Inc. and its affiliates as its third-party service provider for payment services (e.g., card acceptance, merchant settlement, and related services) (“Third-Party Payment Processor”).  If you make a purchase on the Platform, you will be required to provide your payment details and any additional information required to complete your order directly to our Third-Party Payment Processor.  You agree to be bound by Stripe’s Privacy Policy (currently accessible at https://stripe.com/us/privacy) and its Terms of Service (currently accessible at https://stripe.com/ssa) and hereby consent and authorize Braid and Stripe to share any information and payment instructions you provide with one or more Third-Party Payment Processor(s) to the minimum extent required to complete your transactions.  Please note that online payment transactions may be subject to validation checks by our Third-Party Payment Processor and your card issuer, and we are not responsible if your card issuer declines to authorize payment for any reason.  For your protection, our Third-Party Payment Processor uses various fraud prevention protocols and industry standard verification systems to reduce fraud and you authorize it to verify and authenticate your payment information.  Your card issuer may charge you an online handling fee or processing fee.  We are not responsible for this.  In some jurisdictions, our Third-Party Payment Processor may use third parties under strict confidentiality and data protection requirements for the purposes of payment processing services.
  2. 18.2 Payment.  You shall pay all fees or charges (“Fees”) to your Account in accordance with the fees, charges and billing terms in effect at the time a Fee is due and payable.  By providing Braid and/or our Third-Party Payment Processor with your payment information, you agree that Braid and/or our Third-Party Payment Processor is authorized to immediately invoice your Account for all Fees due and payable to Braid hereunder and that no additional notice or consent is required.  You shall immediately notify Braid of any change in your payment information to maintain its completeness and accuracy.  Braid reserves the right at any time to change its prices and billing methods in its sole discretion.  You agree to have sufficient funds or credit available upon placement of any order to ensure that the purchase price is collectible by us.  Your failure to provide accurate payment information to Braid and/or our Third-Party Payment Processor or our inability to collect payment constitutes your material breach of this Agreement.  Except as set forth in this Agreement, all Fees for the Platform are non-refundable.
  3. 18.3 Subscriptions.  If you purchase access to certain features and functionality of the Platforms on a time-limited basis (a “Subscription”), the Fee for such Subscription (“Service Subscription Fee”) will be billed at the start of the Subscription (“Subscription Service Commencement Date”) and at regular intervals in accordance with your elections at the time of purchase.  Braid reserves the right to change the timing of our billing.  Braid reserves the right to change the Subscription pricing at any time in accordance with Section 1. If changes to the Subscription price occur that impact your Subscription, Braid will use commercially reasonable efforts to notify you, such as by sending an email to the email address associated with your Account.  If you do not agree with such changes, you may cancel your Subscription as set forth in Section 16.3(a)(i).
  1. (a) Automatic Renewal.  If you elect to purchase a Subscription, your Subscription will continue and automatically renew at Braid’s then-current price for such Subscription until terminated in accordance with this Agreement. [The frequency at which your Subscription renews (i.e., weekly, monthly, annually, etc.) will be designated at the time at you sign up for the Subscription [and may be modified by you via your Account settings].]  By subscribing, you authorize Braid to charge the payment method designated in your Account now, and again at the beginning of any subsequent Subscription period.  Upon renewal of your Subscription, if Braid does not receive payment, (i) you shall pay all amounts due on your Account upon demand and/or (ii) you agree that Braid may either terminate or suspend your Subscription and continue to attempt to charge your designated payment method until payment is received (upon receipt of payment, your Account will be activated and for purposes of automatic renewal, your new Subscription commitment period will begin as of the day payment was received).
  1. (i) Cancelling Subscriptions. You may cancel your Subscription by logging into and going to the [“Change/Cancel Membership” page of your “Account Settings” page].  If you do not wish your Account to renew automatically, or if you want to change or terminate your Subscription, you must contact Braid at 708-269-6476 or [support@braidit.com] or log in and go to the [“Change/Cancel Membership” page on your “Account Settings” page.]
  2. (ii) Effect of Cancellation.  If you cancel your Subscription, you may use your Subscription until the end of your then-current Subscription term; your Subscription will not be renewed after your then-current term expires.  However, you will not be eligible for a prorated refund of any portion of the Platform Subscription Fee paid for the then-current Subscription period. 
  1. (b) Upgrades and Downgrades.  If you choose to upgrade your Subscription in the middle of a Subscription period, such upgrade will take effect immediately and any incremental fees associated with such upgrade will be charged in accordance with this Agreement.  In any future Renewal Term, the fees will reflect any such upgrades.  If you choose to downgrade a Subscription, the downgrade will take effect as of the first day of the next Renewal Term.  Downgrading a Subscription may cause loss of content, features, or capacity of the Platforms as available, and Braid does not accept any liability for such loss.
  1. 18.4 Taxes.  The Fees do not include any Sales Tax (defined below) that may be due in connection with the Platform provided under this Agreement.  If Braid determines it has a legal obligation to collect Sales Tax from you in connection with this Agreement, Braid shall collect such Sales Tax in addition to the Fees.  If any Services, or payments for any Services, under this Agreement are subject to any Sales Tax in any jurisdiction and you have not remitted the applicable Sales Tax to Braid, you shall be responsible for the payment of such Sales Tax and any related penalties or interest to the relevant tax authority, and you shall indemnify Braid for any liability or expense Braid may incur in connection with such Sales Taxes.  Upon Braid’s request, you will provide it with official receipts issued by the appropriate taxing authority, or other such evidence that you have paid all applicable taxes.  For purposes of this section, “Sales Tax” means any sales or use tax and any other tax measured by sales proceeds that is the functional equivalent of a sales tax where the applicable taxing jurisdiction does not otherwise impose a sales or use tax.
  2. 18.5 Withholding Taxes.  You shall make all payments of Fees to Braid free and clear of, and without reduction for, any withholding taxes.  Any such taxes imposed on payments of Fees to Braid shall be your sole responsibility, and you shall provide Braid with official receipts issued by the appropriate taxing authority, or such other evidence as we may reasonably request, to establish that such taxes 
  3. 18.6 Free Trials and Promotional Access. Any free trial or other promotion that provides users access to the Platform must be used within the specified time of the trial.  At the end of the trial or promotional period, your use of that Platform will automatically be converted into a paid Subscription at our then-current Service Subscription Fees and you will be charged for such Subscription as set forth in Section 16.3 (Subscriptions) if you do not cancel prior to Subscription Service Commencement Date.  [If you are inadvertently charged for a Subscription and provide us with written notice of the error, Braid will have the charges reversed.]
  4. 18.7 Advertising Revenue.  Braid reserves the right to display Third-Party Ads before, after, or in conjunction with Content posted on the Platform, and you acknowledge and agree that Braid has no obligation to you in connection therewith (including, without limitation, any obligation to share revenue received by Braid as a result of such advertising).
  1. 19. SOCIAL MEDIA.  We may maintain a presence on and link to social media websites or applications, including LinkedIn, Twitter, and Instagram, (collectively, “Social Media Pages”), to provide a place for people to learn more about us and our services. When you visit these Social Media Pages, you are no longer on our Website or Application, but rather a website operated by a third party. All comments, visuals and other materials posted by visitors to our Social Media Pages do not necessarily reflect our opinions, values or ideas. All visitors to our Social Media Pages must comply with the respective social media platform’s terms of use.
  2. 20. GENERAL PROVISIONS.
  1. 20.1 Electronic Communications.  The communications between you and Braid may take place via electronic means, whether you visit the Platform or send Braid e-mails, or whether Braid posts notices on the Platform or communicates with you via e-mail.  For contractual purposes, you (a) consent to receive communications from Braid in an electronic form; and (b) agree that all terms and conditions, agreements, notices, disclosures, and other communications that Braid provides to you electronically satisfy any legal requirement that such communications would satisfy if it were to be in writing.  The foregoing does not affect your statutory rights, including but not limited to the Electronic Signatures in Global and National Commerce Act at 15 U.S.C. §7001 et seq.
  2. 20.2 Release.  You hereby release Braid Parties and their successors from claims, demands, any and all losses, damages, rights, and actions of any kind, including personal injuries, death, and property damage, that is either directly or indirectly related to or arises from your use of the Platform, including but not limited to, any interactions with or conduct of other Users or third-party websites of any kind arising in connection with or as a result of the Agreement or your use of the Platform.  If you are a California resident, you hereby waive California Civil Code Section 1542, which states, “A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party.”  The foregoing release does not apply to any claims, demands, or any losses, damages, rights and actions of any kind, including personal injuries, death or property damage for any unconscionable commercial practice by a Braid Party or for such party’s fraud, deception, false, promise, misrepresentation or concealment, suppression or omission of any material fact in connection with the Website [or any Services provided hereunder].
  3. 20.3 Assignment.  This Agreement, and your rights and obligations hereunder, may not be assigned, subcontracted, delegated or otherwise transferred by you without Braid’s prior written consent, and any attempted assignment, subcontract, delegation, or transfer in violation of the foregoing will be null and void.
  4. 20.4 Force Majeure.  Braid shall not be liable for any delay or failure to perform resulting from causes outside its reasonable control, including, but not limited to, acts of God, pandemics, epidemics, government orders, war, terrorism, riots, embargos, acts of civil or military authorities, fire, floods, accidents, strikes or shortages of transportation facilities, fuel, energy, labor or materials. 
  5. 20.5 Questions, Complaints, Claims.  If you have any questions, complaints or claims with respect to the Services, please contact us at: support@braidit.com. We will do our best to address your concerns.  If you feel that your concerns have been addressed incompletely, we invite you to let us know for further investigation.
  6. 20.6 Governing Law.  THE TERMS AND ANY ACTION RELATED THERETO WILL BE GOVERNED AND INTERPRETED BY AND UNDER THE LAWS OF THE STATE OF DELAWARE WITHOUT GIVING EFFECT TO ANY PRINCIPLES THAT PROVIDE FOR THE APPLICATION OF THE LAW OF ANOTHER JURISDICTION. To the extent the parties are permitted under this Agreement to initiate litigation in a court, both you and Braid agree that all claims and disputes arising out of or relating to this Agreement will be litigated exclusively in the state or federal courts located in Delaware.
  7. 20.7 Notice.  Where Braid requires that you provide an e-mail address, you are responsible for providing Braid with your most current e-mail address.  In the event that the last e-mail address you provided to Braid is not valid, or for any reason is not capable of delivering to you any notices required/permitted by this Agreement, Braid’s dispatch of the e-mail containing such notice will nonetheless constitute effective notice.  You may give notice to Braid at the following address: 2433 W Winnemac Ave #3, Chicago, IL 60625.  Such notice shall be deemed given when received by Braid by letter delivered by nationally recognized overnight delivery service or first class postage prepaid mail at the above address.
  8. 20.8 Severability; Waiver.  If any portion of this Agreement is held invalid or unenforceable, that portion shall be construed in a manner to reflect, as nearly as possible, the original intention of the parties, and the remaining portions shall remain in full force and effect.  Any waiver or failure to enforce any provision of this Agreement on one occasion will not be deemed a waiver of any other provision or of such provision on any other occasion.
  9. 20.9 Export Control.  You may not use, export, import, or transfer the Platform except as authorized by U.S. law, the laws of the jurisdiction in which you obtained access to the Platform, and any other applicable laws.  In particular, but without limitation, any information contained within the Platform may not be exported or re-exported (a) into any United States embargoed countries, or (b) to anyone on the U.S. Treasury Department’s list of Specially Designated Nationals or the U.S. Department of Commerce’s Denied Person’s List or Entity List. By using the Platform, you represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties. You acknowledge and agree that products, services or technology provided by Braid are subject to the export control laws and regulations of the United States.  You shall comply with these laws and regulations and shall not, without prior U.S. government authorization, export, re-export, or transfer Braid products, services or technology, either directly or indirectly, to any country in violation of such laws and regulations.
  10. 20.10 Consumer Complaints.  In accordance with California Civil Code §1789.3, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by contacting them in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.
  11. 20.11 Entire Agreement.  The Agreement is the final, complete and exclusive agreement of the parties with respect to the subject matter hereof and supersedes and merges all prior discussions between the parties with respect to such subject matter.

‍


Braid

Terms of Service


Last Updated: Oct 9, 2023


Welcome to the Braid website and mobile application owned and operated by Braid It Inc. (“Braid,” “we,” “us,” or “our”). Please read this Terms of Service Agreement (the “Terms of Service”) carefully. These Terms of Service govern your access and use of our website located at www.braidit.com (the “Website”), our mobile application (the “Application”), your access and use of our Services and the content available on or through the Website, Application and Services (collectively, the “Platform”) unless such use is subject to a separate agreement between you and Braid. 


BY ACCESSING OR USING THE SERVICES IN ANY WAY, BY CLICKING ON THE “I ACCEPT” BUTTON, COMPLETING THE REGISTRATION PROCESS, AND/OR BROWSING THE WEBSITE OR DOWNLOADING THE APPLICATION, YOU REPRESENT THAT (1) YOU HAVE READ, UNDERSTAND, AND AGREE TO BE BOUND BY THE TERMS OF SERVICE, (2) YOU ARE OF LEGAL AGE TO FORM A BINDING CONTRACT WITH BRAID,  (3) YOU ARE NOT BARRED FROM USING THE SERVICE UNDER THE LAWS OF THE UNITED STATES, YOUR PLACE OF RESIDENCE OR ANY OTHER APPLICABLE JURISDICTION (4) YOU HAVE THE AUTHORITY TO ENTER INTO THIS AGREEMENT PERSONALLY OR ON BEHALF OF THE INDIVIDUAL OR ENTITY YOU HAVE NAMED AS THE USER, AND TO BIND THAT INDIVIDUAL TO THE TERMS OF SERVICE AND THE PRIVACY POLICY, AND (5) IF YOU ARE ACCESSING THE SERVICES ON BEHALF OF YOUR EMPLOYER, YOU HAVE THE RIGHTS TO ACCESS THE SERVICES.  IN THIS AGREEMENT, THE TERMS “YOU” AND “YOUR” REFER TO THE INDIVIDUAL OR LEGAL ENTITY, AS APPLICABLE, IDENTIFIED AS THE USER WHEN YOU REGISTERED ON THE WEBSITE OR APPLICATION. IF YOU DO NOT AGREE TO BE BOUND BY THIS TERMS OF SERVICE, YOU ARE NOT AUTHORIZED TO ACCESS OR OTHERWISE USE THE PLATFORM AND YOU MUST PROMPTLY EXIT THE PLATFORM AND STOP USING THE SERVICES. 


PLEASE BE AWARE THAT SECTION 14 CONTAINS PROVISIONS GOVERNING HOW TO RESOLVE DISPUTES BETWEEN YOU AND BRAID. AMONG OTHER THINGS, SECTION 14 INCLUDES AN AGREEMENT TO ARBITRATE WHICH REQUIRES, WITH LIMITED EXCEPTIONS, THAT ALL DISPUTES BETWEEN YOU AND US SHALL BE RESOLVED BY BINDING AND FINAL ARBITRATION.  SECTION 14 ALSO CONTAINS A CLASS ACTION AND JURY TRIAL WAIVER.  PLEASE READ SECTION 14 CAREFULLY.

UNLESS YOU OPT OUT OF THE AGREEMENT TO ARBITRATE WITHIN 30 DAYS: (1) YOU WILL ONLY BE PERMITTED TO PURSUE DISPUTES OR CLAIMS AND SEEK RELIEF AGAINST US ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION OR PROCEEDING AND YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION; AND (2) YOU ARE WAIVING YOUR RIGHT TO PURSUE DISPUTES OR CLAIMS AND SEEK RELIEF IN A COURT OF LAW AND TO HAVE A JURY TRIAL.  

ANY DISPUTE, CLAIM OR REQUEST FOR RELIEF RELATING IN ANY WAY TO YOUR USE OF THE SERVICE WILL BE GOVERNED AND INTERPRETED BY AND UNDER THE LAWS OF THE STATE OF DELAWARE, CONSISTENT WITH THE FEDERAL ARBITRATION ACT, WITHOUT GIVING EFFECT TO ANY PRINCIPLES THAT PROVIDE FOR THE APPLICATION OF THE LAW OF ANY OTHER JURISDICTION.  THE UNITED NATIONS CONVENTION ON CONTRACTS FOR THE INTERNATIONAL SALE OF GOODS IS EXPRESSLY EXCLUDED FROM THIS AGREEMENT.


PLEASE BE AWARE THAT SECTION 2.5 (BRAID COMMUNICATIONS) OF THIS AGREEMENT, BELOW, CONTAINS YOUR OPT-IN CONSENT TO RECEIVE COMMUNICATIONS FROM US, INCLUDING VIA E-MAIL, TEXT MESSAGE AND PUSH NOTIFICATION.

Your use of, and participation in, certain features on the Platform may be subject to additional terms (“Supplemental Terms”) and such Supplemental Terms will either be listed in the Terms of Service or will be presented to you for you for your acceptance when you sign up to use the feature. If the Terms of Service are inconsistent with the Supplemental Terms, the Supplemental Terms shall control with respect to such feature. The Terms of Service and any applicable Supplemental Terms are referred to herein as the “Agreement.”

  1. 1. NOTICE OF CHANGES TO THESE TERMS.  Please note that this Agreement is subject to change by Braid in its sole discretion at any time.  When changes are made, Braid will make a new copy of the Terms of Service Agreement available on the Website and update the “Last Updated” date at the top of the Terms of Service Agreement.  If we make any material changes, and you have registered with us to create an Account (as defined in Section 1.3 (Registering Your Account) below) we will also send an e-mail to you at the last e-mail address you provided to us pursuant to this Agreement.  Any changes to this Agreement will be effective immediately for new users of the Platform and will be effective thirty (30) days after posting notice of such changes on the Website for existing Registered Users.  If you do not agree to any change(s) after receiving a notice of such change(s), you shall stop using the Platform and terminate your Account with us.  Otherwise, your continued use of the Platform constitutes your acceptance of such change(s).  PLEASE REGULARLY CHECK THE WEBSITE TO VIEW THE THEN-CURRENT TERMS.
  2. 2. USE OF THE PLATFORM.  
  1. 2.1 Services. The Platform allows users to (i) create, share, post and view mixed media content (including but not limited to video and text content) on their own or in response to third party prompts (“Prompts”), (ii) source video responses from third parties you solicit (“Video Responses”) and to use, copy, modify, adapt, distribute, display, perform, and create derivative works of such , including to combine with other Video Responses and/or Your Content(the “Services”). 
  2. 2.2 Application License.  Subject to your compliance with the Agreement, Braid grants you a limited non-exclusive, non-transferable, non-sublicensable, revocable license to download, install and use a copy of the Application on a single mobile device that you own or control and to run such copy of the Application solely for your own personal or internal business purposes.  Furthermore, with respect to any Application accessed through or downloaded from the Apple App Store (an “App Store Sourced Application”), you will only use the App Store Sourced Application (a) on an Apple-branded product that runs the iOS (Apple’s proprietary operating system) and (b) as permitted by the “Usage Rules” set forth in the Apple App Store Terms of Service. Notwithstanding the first sentence in this section, with respect to any Application accessed through or downloaded from the Google Play store (a “Google Play Sourced Application”), you may have additional license rights with respect to use of the Application on a shared basis within your designated family group.
  3. 2.3 Updates.  You understand that the Platform is constantly evolving.   You acknowledge and agree that Braid may update the Platform with or without notifying you.  Any future release, update or other addition to the Platform shall be subject to this Agreement.  You may need to update third-party software from time to time in order to use the Platform.
  4. 2.4 Certain Restrictions.  The rights granted to you in this Agreement are subject to the following restrictions: (a) you shall not license, sell, rent, lease, transfer, assign, reproduce, distribute, host or otherwise commercially exploit the Platform or any portion of it; (b) you shall not frame or utilize framing techniques to enclose any trademark, logo, or other properties owned or licensed by Braid (including images, text, page layout or form); (c) you shall not use any metatags or other “hidden text” using Braid’s name or trademarks; (d) you shall not modify, translate, adapt, merge, make derivative works of, disassemble, decompile, reverse compile or reverse engineer any part of the Platform except to the extent the foregoing restrictions are expressly prohibited by applicable law; (e) you shall not use any manual or automated software, devices or other processes (including but not limited to spiders, robots, scrapers, crawlers, avatars, data mining tools or the like) to “scrape” or download data from any web pages contained in the Website (except that we grant the operators of public search engines revocable permission to use spiders to copy materials from the Website for the sole purpose of and solely to the extent necessary for creating publicly available searchable indices of the materials, but not caches or archives of such materials); (f) except as expressly stated herein, no part of the Platform or any information contained therein may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means; and (g) you shall not remove or destroy any copyright notices or other proprietary markings contained on or in the Platform, including watermarks on any videos created on the Platform. Braid may terminate the licenses granted hereunder and this Agreement immediately if you breach any part of this Section 2.4 or engage in any other unauthorized use of the Platform.
  5. 2.5 Braid Communications.  By entering into this Agreement or using the Platform, you agree to receive communications from us, including via e-mail, text message and push notifications.  You agree that texts may be generated by automatic telephone dialing systems. Communications from us and our affiliated companies may include but are not limited to: operational communications concerning your Account or the use of the Platform, updates concerning new and existing features on the Platform, and news concerning Braid and industry developments.  Standard text messaging charges applied by your cell phone carrier will apply to text messages that we send. IF YOU WISH TO OPT OUT OF ALL TEXTS FROM US (INCLUDING OPERATIONAL OR TRANSACTIONAL TEXTS), YOU MAY OPT OUT OF RECEIVING SUCH COMMUNICATIONS BY FOLLOWING THE UNSUBSCRIBE OPTIONS WE PROVIDE TO YOU. YOU MAY ALSO OPT-OUT OF TEXT MESSAGES FROM US BY TEXTING THE WORD “STOP” FROM THE MOBILE DEVICE RECEIVING THE MESSAGES.  HOWEVER, YOU ACKNOWLEDGE THAT OPTING OUT OF RECEIVING ALL TEXTS MAY IMPACT YOUR USE OF THE PLATFORM OR RELATED SERVICES. IF YOU WISH TO OPT OUT OF PROMOTIONAL EMAILS, YOU CAN UNSUBSCRIBE FROM OUR PROMOTIONAL EMAIL LIST BY FOLLOWING THE UNSUBSCRIBE OPTIONS IN THE PROMOTIONAL EMAIL ITSELF. 
  1. 3. REGISTRATION.
  1. 3.1 Registering Your Account.  In order to access certain features of the Platform, you may be required to become a Registered User.  For purposes of the Agreement, a “Registered User” is a user who has registered an account with Braid (“Account”), has a valid account on the third-party e-mail or social networking service through which the user has connected to the Website (each such account, a “Third-Party Account”), or has an account with the provider of the Application for the user’s mobile device. You may be provided with additional rights and privileges as an “Administrative Account” holder if your Account is designed as an “Administrative Account”.
  2. 3.2 Access Through a Third-Party Account.  If you access the Platform through a Third-Party Account as part of the functionality of the Services, you may link your Account with such Third-Party Account, by allowing Braid to access your Third-Party Account, as is permitted under the applicable terms and conditions that govern your use of each Third-Party Account.  You represent that you are entitled to disclose your Third-Party Account login information to Braid and/or grant Braid access to your Third-Party Account (including, but not limited to, for use for the purposes described herein) without breach by you of any of the terms and conditions that govern your use of the applicable Third-Party Account and without obligating Braid to pay any fees or making Braid subject to any usage limitations imposed by such third-party service providers.  By granting Braid access to any Third-Party Accounts, you understand that Braid may access, make available and store (if applicable) any information, data, text, software, music, sound, photographs, graphics, video, messages, tags and/or other materials accessible through the Platform (collectively, “Content”) that you have provided to and stored in your Third-Party Account (“Third-Party Account Content”) so that it is available on and through the Platform via your Account.  Unless otherwise specified in the Agreement, all a Third-Party Account Content shall be considered to be Your Content (as defined below) for all purposes of the Agreement.  Depending on the Third-Party Accounts you choose and subject to the privacy settings that you have set in such Third-Party Accounts, personally identifiable information that you post to your Third-Party Accounts may be available on and through your Account on the Platform. Please note that if a Third-Party Account or associated service becomes unavailable, or Braid’s access to such Third-Party Account is terminated by the third-party service provider, then a Third-Party Account Content will no longer be available on and through the Platform.  You have the ability to disable the connection between your Account and your Third-Party Accounts at any time by accessing the “Settings” section of the Website.  PLEASE NOTE THAT YOUR RELATIONSHIP WITH THE THIRD-PARTY SERVICE PROVIDERS ASSOCIATED WITH YOUR THIRD-PARTY ACCOUNTS IS GOVERNED SOLELY BY YOUR AGREEMENT(S) WITH SUCH THIRD-PARTY SERVICE PROVIDERS, AND BRAID DISCLAIMS ANY LIABILITY FOR PERSONALLY IDENTIFIABLE INFORMATION THAT MAY BE PROVIDED TO IT BY SUCH THIRD-PARTY SERVICE PROVIDERS IN VIOLATION OF THE PRIVACY SETTINGS THAT YOU HAVE SET IN SUCH THIRD-PARTY ACCOUNTS.  Braid makes no effort to review any a Third-Party Account Content for any purpose, including but not limited to, for accuracy, legality or noninfringement, and Braid is not responsible for any a Third-Party Account Content.
  3. 3.3 Registration Data.  In registering an Account, you agree to (a) provide true, accurate, current and complete information about yourself as prompted by the registration form (the “Registration Data”); and (b) maintain and promptly update the Registration Data to keep it true, accurate, current and complete.  You represent that you (i) are at least eighteen (18) years old; (ii) are of legal age to form a binding contract; and (iii) are not a person barred from using the Platform under the laws of the United States, your place of residence or any other applicable jurisdiction.  You are responsible for all activities that occur under your Account.  You agree that you shall monitor your Account to restrict use by minors, and you will accept full responsibility for any unauthorized use of the Platform by minors.  You may not share your Account or password with anyone, and you agree to (y) notify Braid immediately of any unauthorized use of your password or any other breach of security; and (z) exit from your Account at the end of each session.  If you provide any information that is untrue, inaccurate, not current or incomplete, or Braid has reasonable grounds to suspect that any information you provide is untrue, inaccurate, not current or incomplete, Braid has the right to suspend or terminate your Account and refuse any and all current or future use of the Platform (or any portion thereof).  You agree not to create an Account using a false identity or information, or on behalf of someone other than yourself.  You agree that you shall not have more than one Account per platform or a Third-Party Account at any given time.  Braid reserves the right to remove or reclaim any usernames at any time and for any reason, including but not limited to, claims by a third party that a username violates the third party’s rights.  You agree not to create an Account or use the Platform if you have been previously removed by Braid, or if you have been previously banned from any of the Platform.
  4. 3.4 Your Account. Notwithstanding anything to the contrary herein, you acknowledge and agree that you shall have no ownership or other property interest in your Account, and you further acknowledge and agree that all rights in and to your Account are and shall forever be owned by and inure to the benefit of Braid.
  5. 3.5 Necessary Equipment and Software.  You must provide all equipment and software necessary to connect to the Platform, including but not limited to, a mobile device that is suitable to connect with and use the Platform, in cases where the Services offer a mobile component.  You are solely responsible for any fees, including Internet connection or mobile fees, that you incur when accessing the Platform.  
  1. 4. RESPONSIBILITY FOR CONTENT.
  1. 4.1 Types of Content.  You acknowledge that all Content, included on the Platform, is the sole responsibility of the party from whom such Content originated.  This means that you, and not Braid, are entirely responsible for all Content that you create, share, upload, post, e-mail, transmit or otherwise make available (“Make Available”) through the Platform (“Your Content”), and that you and other users of the Platform, and not Braid, are similarly responsible for all Content that you and they Make Available through the Platform (“User Content”). For purposes of this Agreement, Video Responses submitted by you in response to a Prompt is considered Your Content.
  2. 4.2 No Obligation to Pre-Screen Content.  You acknowledge that Braid has no obligation to pre-screen Content (including, but not limited to, User Content), although Braid reserves the right in its sole discretion to pre-screen, refuse or remove any Content.  By entering into the Agreement, you hereby provide your irrevocable consent to such monitoring.  You acknowledge and agree that you have no expectation of privacy concerning the transmission of Your Content, including without limitation chat, text, or voice communications.  In the event that Braid pre-screens, refuses or removes any Content, you acknowledge that Braid will do so for Braid’s benefit, not yours.  Without limiting the foregoing, Braid shall have the right to remove any Content that violates the Agreement or is otherwise objectionable.
  3. 4.3 Storage.  Unless expressly agreed to by Braid in writing elsewhere, Braid has no obligation to store any of Your Content that you Make Available on the Platform.  Braid has no responsibility or liability for the deletion or accuracy of any Content, including Your Content; the failure to store, transmit or receive transmission of Content; or the security, privacy, storage, or transmission of other communications originating with or involving use of the Platform.  Certain Services may enable you to specify the level at which such Services restrict access to Your Content.  You are solely responsible for applying the appropriate level of access to Your Content.  If you do not choose, the system may default to its most permissive setting.  You agree that Braid retains the right to create reasonable limits on Braid’s use and storage of the Content, including Your Content, such as limits on file size, storage space, processing capacity, and similar limits described on the Website and as otherwise determined by Braid in its sole discretion. 
  1. 5. OWNERSHIP.
  1. 5.1 The Platform.  Except with respect to Your Content and User Content, you agree that Braid and its suppliers own all rights, title and interest in the Platform (including but not limited to, any computer code, themes, objects, characters, character names, stories, dialogue, concepts, artwork, animations, sounds, musical compositions, audiovisual effects, methods of operation, moral rights, documentation, “look and feel” of the Services and software).  You will not remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the Platform.
  2. 5.2 Trademarks. and all related graphics, logos, service marks and trade names used on or in connection with the Platform are the trademarks of Braid and may not be used without permission in connection with your, or any third-party, products or services. Other trademarks, service marks and trade names that may appear on or in the Platform are the property of their respective owners.
  3. 5.3 Your Content.  Braid does not claim ownership of Your Content.  However, when you create, share, post, submit, or publish Your Content, including posting Video Responses in response to Prompts, on or in the Platform, you represent that you own and/or have a royalty-free, perpetual, irrevocable, worldwide, non-exclusive right (including any moral rights) and license to use, license, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, derive revenue or other remuneration from, and communicate to the public, perform and display Your Content (in whole or in part), including Video Responses, worldwide and/or to incorporate it in other works in any form, media or technology now known or later developed, for the full term of any worldwide intellectual property right that may exist in Your Content.  You specifically represent and warrant that you have secured all necessary rights, permissions, and consents necessary for Video Responses that you upload to enable Braid to use such Video Responses in accordance with the licenses granted by you to Your Content herein.
  4. 5.4 License to Your Content.  By submitting Content to Braid through the Platform or Braid’s social media accounts or providing Content for display in any “public” area of the Platform, including, without limitation, Braid newsletters, social media accounts, and submitting a Video Response in response to a Prompt, you grant Braid a fully paid, royalty-free, perpetual, irrevocable, worldwide, royalty-free, non-exclusive and fully sublicensable right (including any moral rights) and license to (i) use, license, distribute, reproduce, modify, adapt, publicly perform, and publicly display Your Content (in whole or in part) on and in connection with the Platform and Services, including, without limitation, Braid newsletters and social media accounts; (ii) share your Video Responses with the users of the Services who issued the Prompt (and such user’s affiliated organizational group(s) as applicable) (“Requestor”) and grant the Requestor the fully paid, royalty-free, perpetual, irrevocable, worldwide, and fully sublicensable right (including any moral rights) to use, copy, modify, adapt, distribute, display, perform, and create derivative works of your Video Responses, in any and all media, now known or hereafter devised, whether on or off the Platform, for Requestor’s lawful business purposes; (iii) use, publish, distribute, and commercialize the image, likeness, voice and other elements or attributes of any individual(s) and/or any trademark or logo featured in Your Content, including you Video Responses, in connection with the exploitation of the rights granted in (i) and (ii) above as applicable; and (iv) provide Your Content and the components thereof to our third-party service providers, including OpenAI, L.P.; in each instance  for the purposes of promoting and operating and providing the Platform to you and to our other users of the Platform.  FOR THE AVOIDANCE OF DOUBT, YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT BRAID MAY SUBLICENSE ANY AND ALL OF ITS RIGHTS IN VIDEO RESPONSES MADE BY YOU, TO THE USER, AND THE AFFILIATED ORGANIZATIONAL GROUP, WHO ISSUED THE PROMPT. You warrant that the holder of any worldwide intellectual property right, including moral rights, in Your Content, has completely and effectively waived all such rights and validly and irrevocably granted to you the right to grant the license stated above.  You agree that you, not Braid, are responsible for all of Your Content that you Make Available on or in the Platform.  You may not post or submit for Content that contains a photograph of another person without that person’s permission.
  5. 5.5 Username. Notwithstanding anything contained herein to the contrary, by submitting Your Content to any forums, comments, or any other area on the Platform, you hereby expressly permit Braid to identify you as the contributor of Your Content in any publication in any form, media or technology now known or later developed in connection with Your Content.  You may request in writing, upon submitting any stories, essays, or other similar writings to Braid, that your Content be shared via the Platform under a pseudonym.
  6. 5.6 Feedback.  You agree that submission of any ideas, suggestions, documents, and/or proposals to Braid through its suggestion, feedback, wiki, forum, or similar pages (“Feedback”) is at your own risk and that Braid has no obligations (including without limitation obligations of confidentiality) with respect to such Feedback.  You represent and warrant that you have all rights necessary to submit the Feedback.  You hereby grant to Braid a fully paid, royalty-free, perpetual, irrevocable, worldwide, non-exclusive, and fully sublicensable right and license to use, reproduce, perform, display, distribute, adapt, modify, re-format, create derivative works of, and otherwise commercially or non-commercially exploit in any manner, any and all Feedback, and to sublicense the foregoing rights, in connection with the operation and maintenance of the Platform and/or Braid’s business.
  1. 6. USER CONDUCT.  As a condition of use, you agree not to use the Platform or our suppliers’ services for any purpose that is prohibited by this Agreement or by applicable law. You shall not (and shall not permit any third party) either (a) take any action or (b) Make Available any Content on or through the Platform or our suppliers’ services that: (i) infringes any patent, trademark, trade secret, copyright, right of publicity or other right of any person or entity; (ii) is unlawful, threatening, abusive, harassing, defamatory, libelous, deceptive, fraudulent, invasive of another’s privacy, tortious, obscene, offensive, or profane; (iii) constitutes unauthorized or unsolicited advertising, junk or bulk e-mail; (iv) involves commercial activities and/or sales, such as contests, sweepstakes, barter, advertising, or pyramid schemes without Braid’s prior written consent; (v) impersonates any person or entity, including any employee or representative of Braid; (vi) interferes with or attempt to interfere with the proper functioning of the Platform or any of our suppliers’ services or uses the Platform in any way not expressly permitted by this Agreement; (vii) is racist or discriminatory, including discrimination on the basis of someone’s race, religion, age, gender, disability or sexuality; (viii) contains answers, responses, comments, opinions, analysis or recommendations that you are not properly licensed or otherwise qualified to provide; or (viii) attempts to engage in or engage in, any potentially harmful acts that are directed against the Platform or our suppliers’ services, including but not limited to violating or attempting to violate any security features of the Platform or our suppliers’ services, using manual or automated software or other means to access, “scrape,” “crawl” or “spider” any pages contained in the Platform or our suppliers’ services, introducing viruses, worms, or similar harmful code into the Platform or out suppliers’ services, or interfering or attempting to interfere with use of the Platform or our suppliers’ services by any other user, host or network, including by means of overloading, “flooding,” “spamming,” “mail bombing,” or “crashing” the Platform or our suppliers’ services.
  2. 7. INVESTIGATIONS.  Braid may, but is not obligated to, monitor or review the Platform and Content at any time.  Without limiting the foregoing, Braid shall have the right, in its sole discretion, to remove any of Your Content for any reason (or no reason), including if such Content violates the Agreement or any applicable law.  Although Braid does not generally monitor user activity occurring in connection with the Platform or Content, if Braid becomes aware of any possible violations by you of any provision of the Agreement, Braid reserves the right to investigate such violations, and Braid may, at its sole discretion, immediately terminate your license to use the Platform, or change, alter or remove Your Content, in whole or in part, without prior notice to you.
  3. 8. INTERACTIONS WITH OTHER USERS.
  1. 8.1 User Responsibility.  You are solely responsible for your interactions with other Registered Users and any other parties with whom you interact (including third parties you solicit to upload via Prompts or third parties to whom you submit Video Responses); provided, however, that Braid reserves the right, but has no obligation, to intercede in such disputes.  You agree that Braid will not be responsible for any liability incurred as the result of such interactions.
  2. 8.2 Content Provided by Other Users.  The Platform may contain User Content provided by other users of the Platform.  Braid is not responsible for and does not control User Content.  Braid has no obligation to review or monitor, and does not approve, endorse or make any representations or warranties with respect to, User Content.  You use all User Content and interact with other Registered Users and users of the Services at your own risk.
  1. 9. INDEMNIFICATION.  You agree to indemnify and hold Braid, its parents, subsidiaries, affiliates, officers, employees, agents, partners, suppliers, and licensors (each, a “Braid Party” and collectively, the “Braid Parties”) harmless from any losses, costs, liabilities and expenses (including reasonable attorneys’ fees) relating to or arising out of any and all of the following: (a) Your Content (including, for the avoidance of doubt, Video Responses), including any use thereof by Braid or any Requestor as authorized under this Agreement; (b) your use of, or inability to use, the Platform; (c) your violation of this Agreement; (d) your violation of any rights of another party, including any Registered Users; (e) any dispute between you and another party, including any Registered Users; or (f) your violation of any applicable laws, rules or regulations.  Braid reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Braid in asserting any available defenses.  This provision does not require you to indemnify any of the Braid Parties for any unconscionable commercial practice by such party or for such party’s fraud, deception, false promise, misrepresentation or concealment, or suppression or omission of any material fact in connection with the Platform or any services provided hereunder.  You agree that the provisions in this section will survive any termination of your Account, this Agreement and/or your access to the Platform.
  2. 10. DISCLAIMER OF WARRANTIES AND CONDITIONS.
  1. 10.1 As Is. YOU EXPRESSLY UNDERSTAND AND AGREE THAT TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOUR USE OF THE PLATFORM AND ANY INFORMATION THEREFROM IS AT YOUR SOLE RISK, AND THE PLATFORM AND ALL INFORMATION CONTAINED THEREON IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITH ALL FAULTS. BRAID PARTIES EXPRESSLY DISCLAIM REPRESENTATIONS AND WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED, WITH RESPECT TO THE PLATFORM, THE SERVICES, AND ANY CONTENT, INFORMATION, PRODUCT, SERVICE OR OTHER MATERIALS PROVIDED ON OR THROUGH THE PLATFORM OR THE SERVICES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, THE QUALITY, ACCURACY, COMPLETENESS OR TIMELINESS OF INFORMATION, QUIET ENJOYMENT, AND NON-INFRINGEMENT OF THIRD PARTIES’ RIGHTS. SOME LAWS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY, SO THESE LIMITS MAY NOT APPLY TO YOU.
  1. (a) BRAID PARTIES MAKE NO WARRANTY, REPRESENTATION OR CONDITION THAT: (1) THE PLATFORM WILL MEET YOUR REQUIREMENTS; (2) YOUR USE OF THE PLATFORM WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE; OR (3) ANY INFORMATION YOU MAY OBTAIN FROM YOUR USE OF THE PLATFORM WILL BE ACCURATE OR RELIABLE.
  2. (b) ANY CONTENT DOWNLOADED FROM OR OTHERWISE ACCESSED THROUGH BRAID PROPERTIES IS ACCESSED AT YOUR OWN RISK, AND YOU SHALL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR PROPERTY, INCLUDING, BUT NOT LIMITED TO, YOUR COMPUTER SYSTEM AND ANY DEVICE YOU USE TO ACCESS BRAID PROPERTIES, OR ANY OTHER LOSS THAT RESULTS FROM ACCESSING SUCH CONTENT.
  3. (c) THE SERVICES MAY BE SUBJECT TO DELAYS, CANCELLATIONS AND OTHER DISRUPTIONS.  BRAID MAKES NO WARRANTY, REPRESENTATION OR CONDITION WITH RESPECT TO SERVICES, INCLUDING BUT NOT LIMITED TO, THE QUALITY, EFFECTIVENESS, REPUTATION AND OTHER CHARACTERISTICS OF SERVICES.
  4. (d) NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM BRAID OR THROUGH BRAID PROPERTIES WILL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN.
  5. (e) FROM TIME TO TIME, BRAID MAY OFFER NEW “BETA” FEATURES OR TOOLS WITH WHICH ITS USERS MAY EXPERIMENT.  SUCH FEATURES OR TOOLS ARE OFFERED SOLELY FOR EXPERIMENTAL PURPOSES AND WITHOUT ANY WARRANTY OF ANY KIND, AND MAY BE MODIFIED OR DISCONTINUED AT BRAID’S SOLE DISCRETION.  THE PROVISIONS OF THIS SECTION APPLY WITH FULL FORCE TO SUCH FEATURES OR TOOLS.
  1. 10.2 No Liability for Conduct of Third Parties.  YOU ACKNOWLEDGE AND AGREE THAT BRAID PARTIES ARE NOT LIABLE, AND YOU AGREE NOT TO SEEK TO HOLD BRAID PARTIES LIABLE, FOR THE CONDUCT OF THIRD PARTIES, INCLUDING OPERATORS OF EXTERNAL SITES, AND THAT THE RISK OF INJURY FROM SUCH THIRD PARTIES RESTS ENTIRELY WITH YOU.
  2. 10.3 No Liability for Conduct of Other Users.  YOU ARE SOLELY RESPONSIBLE FOR ALL OF YOUR COMMUNICATIONS AND INTERACTIONS WITH OTHER USERS OF BRAID PROPERTIES.  BRAID MAKES NO REPRESENTATIONS OR WARRANTIES THAT ANY INFORMATION YOU SHARE WITH OTHER USERS WILL REMAIN CONFIDENTIAL.   YOU UNDERSTAND THAT BRAID DOES NOT MAKE ANY ATTEMPT TO VERIFY THE STATEMENTS OF USERS OF BRAID PROPERTIES.  BRAID MAKES NO WARRANTY THAT THE GOODS OR SERVICES PROVIDED BY THIRD PARTIES OR OTHER USERS WILL MEET YOUR REQUIREMENTS OR BE AVAILABLE ON AN UNINTERRUPTED, SECURE, OR ERROR-FREE BASIS.  BRAID MAKES NO WARRANTY REGARDING THE QUALITY OF ANY SUCH GOODS OR SERVICES, OR THE ACCURACY, TIMELINESS, TRUTHFULNESS, COMPLETENESS OR RELIABILITY OF ANY USER CONTENT OBTAINED THROUGH BRAID PROPERTIES.
  3. 10.4 Third-Party Materials.  As a part of the Platform, you may have access to materials that are hosted by another party.  You agree that it is impossible for Braid to monitor such materials and that you access these materials at your own risk.
  1. 11. LIMITATION OF LIABILITY. 
  1. 11.1 Disclaimer of Certain Damages.  YOU UNDERSTAND AND AGREE THAT, TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT SHALL BRAID PARTIES BE LIABLE FOR ANY LOSS OF PROFITS, REVENUE OR DATA, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, OR DAMAGES OR COSTS DUE TO LOSS OF PRODUCTION OR USE, BUSINESS INTERRUPTION, OR PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, IN EACH CASE WHETHER OR NOT BRAID HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, ARISING OUT OF OR IN CONNECTION WITH THE AGREEMENT OR ANY COMMUNICATIONS, INTERACTIONS OR MEETINGS WITH OTHER USERS OF BRAID PROPERTIES, ON ANY THEORY OF LIABILITY, RESULTING FROM: (a) THE USE OR INABILITY TO USE BRAID PROPERTIES; (b) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED; OR MESSAGES RECEIVED FOR TRANSACTIONS ENTERED INTO THROUGH BRAID PROPERTIES; (c) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (d) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON BRAID PROPERTIES; OR (e) ANY OTHER MATTER RELATED TO BRAID PROPERTIES, WHETHER BASED ON WARRANTY, COPYRIGHT, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR ANY OTHER LEGAL THEORY.  THE FOREGOING LIMITATION OF LIABILITY SHALL NOT APPLY TO LIABILITY OF A BRAID PARTY FOR (i) DEATH OR PERSONAL INJURY CAUSED BY A BRAID PARTY’S NEGLIGENCE; OR FOR (ii) ANY INJURY CAUSED BY A BRAID PARTY’S FRAUD OR FRAUDULENT MISREPRESENTATION. 
  2. 11.2 Cap on Liability.  TO THE FULLEST EXTENT PROVIDED BY LAW, BRAID PARTIES WILL NOT BE LIABLE TO YOU FOR MORE THAN THE GREATER OF (a) $100; OR (b) THE REMEDY OR PENALTY IMPOSED BY THE STATUTE UNDER WHICH SUCH CLAIM ARISES.  THE FOREGOING CAP ON LIABILITY SHALL NOT APPLY TO LIABILITY OF A BRAID PARTY FOR (i) DEATH OR PERSONAL INJURY CAUSED BY A BRAID PARTY’S NEGLIGENCE; OR FOR (ii) ANY INJURY CAUSED BY A BRAID PARTY’S FRAUD OR FRAUDULENT MISREPRESENTATION.
  3. 11.3 User Content.  EXCEPT FOR BRAID’S OBLIGATIONS TO PROTECT YOUR PERSONAL DATA AS SET FORTH IN BRAID’S PRIVACY POLICY, BRAID ASSUMES NO RESPONSIBILITY FOR THE TIMELINESS, DELETION, MIS-DELIVERY OR FAILURE TO STORE ANY CONTENT (INCLUDING, BUT NOT LIMITED TO, YOUR CONTENT AND USER CONTENT), USER COMMUNICATIONS OR PERSONALIZATION SETTINGS.
  4. 11.4 Exclusion of Damages.  CERTAIN JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES.  IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
  5. 11.5 Basis of the Bargain.  THE LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN BRAID AND YOU.
  1. 12. PROCEDURE FOR MAKING CLAIMS OF COPYRIGHT INFRINGEMENT.  It is Braid’s policy to terminate membership privileges of any Registered User who repeatedly infringes copyright upon prompt notification to Braid by the copyright owner or the copyright owner’s legal agent.  Without limiting the foregoing, if you believe that your work has been copied and posted on the Platform in a way that constitutes copyright infringement, please provide our Copyright Agent with the following information: (a) an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; (b) a description of the copyrighted work that you claim has been infringed; (c) a description of the location on the Platform of the material that you claim is infringing; (d) your address, telephone number and e-mail address; (e) a written statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent or the law; and (f) a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.  You can contact our Copyright Agent, [NAME/DEPARTMENT], by email at copyright@braidit.com or by mail at [2433 W Winnemac Ave #3, Chicago, IL 60625]. 
  2. 13. MONITORING AND ENFORCEMENT.  Braid reserves the right to: (1) remove or refuse to post any of Your Content for any or no reason in our sole discretion; (2) take any action with respect to any of Your Content that we deem necessary or appropriate in our sole discretion, including if we believe that such Content violates this Agreement, infringes any intellectual property right or other right of any person or entity, threatens the personal safety of users of the Platform or the public, or could create liability for Braid; (3) disclose your identity or other information about you to any third party who claims that material posted by you violates their rights, including their intellectual property rights or their right to privacy; (4) take appropriate legal action, including without limitation, referral to law enforcement, for any illegal or unauthorized use of the Platform; and/or (5) terminate or suspend your access to all or part of the Platform for any or no reason, including without limitation, any violation of this Agreement.
  3. If Braid becomes aware of any possible violations by you of the Agreement, Braid reserves the right to investigate such violations.  If, as a result of the investigation, Braid believes that criminal activity has occurred, Braid reserves the right to refer the matter to, and to cooperate with, any and all applicable legal authorities.  Braid is entitled, except to the extent prohibited by applicable law, to disclose any information or materials on or in the Platform, including Your Content, in Braid’s possession in connection with your use of the Platform, to (i) comply with applicable laws, legal process or governmental request; (ii) enforce the Agreement, (iii) respond to any claims that Your Content violates the rights of third parties, (iv) respond to your requests for customer service, or (v) protect the rights, property or personal safety of Braid, its Registered Users, other users of the Services, or the public, and all enforcement or other government officials, as Braid in its sole discretion believes to be necessary or appropriate. 
  4. 14. TERM AND TERMINATION.  
  1. 14.1 Term.  This Agreement commences on the date when you accept them (as described in the preamble above) and remain in full force and effect while you use the Platform or maintain an Account, unless terminated earlier in accordance with this Agreement.
  2. 14.2 Termination. Braid has the right to suspend or terminate the function or existence of all or any part of the Platform and/or your Account at any time, and without notice as it deems advisable, including where you violate this Agreement, as required by law, or due to security or welfare concerns. To the extent permitted by applicable law, Braid shall not be liable to you or any third party(s) for any loss or damage that is caused by or arises from or in connection with any such suspensions or terminations. If you have materially breached any provision of the Agreement, or if Braid is required to do so by law (e.g., where the provision of the Website, the Application, or the Services is, or becomes, unlawful), Braid has the right to, immediately and without notice, suspend or terminate any Services provided to you. You agree that all terminations for cause shall be made in Braid’s sole discretion and that Braid shall not be liable to you or any third party for any termination of your Account. You may terminate this Agreement, your Account or your access to the Platform at any time, for any reason by sending an email to: support  
  3. 14.3 Effect of Termination.  Termination of any Service includes removal of access to such Service and barring of further use of the Service.  Termination of all Services also includes deletion of your password and all related information, files and Content associated with or inside your Account (or any part thereof), including Your Content.  Upon termination of any Service, your right to use such Service will automatically terminate immediately. You understand that any termination of Services may involve deletion of Your Content associated therewith from our live databases.  Braid will not have any liability whatsoever to you for any suspension or termination, including for deletion of Your Content.  All provisions of the Agreement which by their nature should survive, shall survive termination of Services, including without limitation, ownership provisions, warranty disclaimers, and limitation of liability.
  4. 14.4 No Subsequent Registration.  If your registration(s) with, or ability to access, the Platform or any other Braid community, is discontinued by Braid due to your violation of any portion of the Agreement or for conduct otherwise inappropriate for the community, then you agree that you shall not attempt to re-register with or access the Platform or any Braid community through use of a different member name or otherwise, and you acknowledge that you will not be entitled to receive a refund for fees related to those the Platform to which your access has been terminated.  In the event that you violate the immediately preceding sentence, Braid reserves the right, in its sole discretion, to immediately take any or all of the actions set forth herein without any notice or warning to you.
  1. 15. INTERNATIONAL USERS.  the Platform may be accessed from countries around the world and may contain references to Services and Content that are not available in your country. These references do not imply that Braid intends to announce such Services or Content in your country.  the Platform are controlled and offered by Braid from its facilities in the United States of America. Braid makes no representations that the Platform are appropriate or available for use in other locations.  Those who access or use the Platform from other countries do so at their own volition and are responsible for compliance with local law.
  2. 16. ARBITRATION AGREEMENT.  
  1. 16.1 Applicability of Arbitration Agreement.  Subject to the terms of this Arbitration Agreement, you and Braid agree that any dispute, claim, disagreements arising out of or relating in any way to your access to or use of the Platform or the Services, any communications you receive, any products sold or distributed through the Platform, the Services, or the Agreement and prior versions of the Agreement, including claims and disputes that arose between us before the effective date of this Agreement (each, a “Dispute”) will be resolved by binding arbitration, rather than in court, except that: (1) you and Braid may assert claims or seek relief in small claims court if such claims qualify and remain in small claims court; and (2) you or Braid may seek equitable relief in court for infringement or other misuse of intellectual property rights (such as trademarks, trade dress, domain names, trade secrets, copyrights, and patents). For purposes of this Arbitration Agreement, “Dispute” will also include disputes that arose or involve facts occurring before the existence of this or any prior versions of the Agreement as well as claims that may arise after the termination of this Agreement.  
  2. 16.2 Informal Dispute Resolution.  There might be instances when a Dispute arises between you and Braid. If that occurs, Braid is committed to working with you to reach a reasonable resolution. You and Braid agree that good faith informal efforts to resolve Disputes can result in a prompt, low‐cost and mutually beneficial outcome. You and Braid therefore agree that before either party commences arbitration against the other (or initiates an action in small claims court if a party so elects), we will personally meet and confer telephonically or via videoconference, in a good faith effort to resolve informally any Dispute covered by this Arbitration Agreement (“Informal Dispute Resolution Conference”). If you are represented by counsel, your counsel may participate in the conference, but you will also participate in the conference.
  1. The party initiating a Dispute must give notice to the other party in writing of its intent to initiate an Informal Dispute Resolution Conference (“Notice”), which shall occur within 45 days after the other party receives such Notice, unless an extension is mutually agreed upon by the parties. Notice to Braid that you intend to initiate an Informal Dispute Resolution Conference should be sent by email to disputes@braidit.com or regular mail to our offices located at 2433 W Winnemac Ave #3, Chicago, IL 60625. The Notice must include: (1) your name, telephone number, mailing address, email address associated with your account (if you have one); (2) the name, telephone number, mailing address and e‐mail address of your counsel, if any; and (3) a description of your Dispute.
  2. The Informal Dispute Resolution Conference shall be individualized such that a separate conference must be held each time either party initiates a Dispute, even if the same law firm or group of law firms represents multiple users in similar cases, unless all parties agree; multiple individuals initiating a Dispute cannot participate in the same Informal Dispute Resolution Conference unless all parties agree. In the time between a party receiving the Notice and the Informal Dispute Resolution Conference, nothing in this Arbitration Agreement shall prohibit the parties from engaging in informal communications to resolve the initiating party’s Dispute. Engaging in the Informal Dispute Resolution Conference is a condition precedent and requirement that must be fulfilled before commencing arbitration. The statute of limitations and any filing fee deadlines shall be tolled while the parties engage in the Informal Dispute Resolution Conference process required by this section.
  1. 16.3 Waiver of Jury Trial.  YOU AND BRAID HEREBY WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO SUE IN COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY. You and Braid are instead electing that all Disputes shall be resolved by arbitration under this Arbitration Agreement, except as specified in the subsection entitled “Applicability of Arbitration Agreement” above. There is no judge or jury in arbitration, and court review of an arbitration award is subject to very limited review.
  2. 16.4 Waiver of Class or Other Non-Individualized Relief.  YOU AND BRAID AGREE THAT, EXCEPT AS SPECIFIED IN SUBSECTION 14.9, EACH OF US MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT ON A CLASS, REPRESENTATIVE, OR COLLECTIVE BASIS, AND THE PARTIES HEREBY WAIVE ALL RIGHTS TO HAVE ANY DISPUTE BE BROUGHT, HEARD, ADMINISTERED, RESOLVED, OR ARBITRATED ON A CLASS, COLLECTIVE, REPRESENTATIVE, OR MASS ACTION BASIS. ONLY INDIVIDUAL RELIEF IS AVAILABLE, AND DISPUTES OF MORE THAN ONE CUSTOMER OR USER CANNOT BE ARBITRATED OR CONSOLIDATED WITH THOSE OF ANY OTHER CUSTOMER OR USER. Subject to this Arbitration Agreement, the arbitrator may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by the party's individual claim. Nothing in this paragraph is intended to, nor shall it, affect the terms and conditions under the subsection 14.9 entitled “Batch Arbitration.” Notwithstanding anything to the contrary in this Arbitration Agreement, if a court decides by means of a final decision, not subject to any further appeal or recourse, that the limitations of this subsection, “Waiver of Class and Other Non-Individualized Relief,” are invalid or unenforceable as to a particular claim or request for relief (such as a request for public injunctive relief), you and Braid agree that that particular claim or request for relief (and only that particular claim or request for relief) shall be severed from the arbitration and may be litigated in the state or federal courts located in the State of California. All other Disputes shall be arbitrated or litigated in small claims court. This subsection does not prevent you or Braid from participating in a class-wide settlement of claims.
  3. 16.5 Rules and Forum.  The Agreement evidences a transaction involving interstate commerce; and notwithstanding any other provision herein with respect to the applicable substantive law, the Federal Arbitration Act, 9 U.S.C. § 1 et seq., will govern the interpretation and enforcement of this Arbitration Agreement and any arbitration proceedings. If the Informal Dispute Resolution Process described above does not resolve satisfactorily within sixty (60) days after receipt of your Notice, you and Braid agree that either party shall have the right to finally resolve the Dispute through binding arbitration. The arbitration will be administered by the American Arbitration Association (“AAA”), in accordance with the Consumer Arbitration Rules (the “AAA Rules”) then in effect, except as modified by this section of this Arbitration Agreement. The AAA Rules are currently available at https://www.adr.org/sites/default/files/Consumer%20Rules.pdf.
  1. A party who wishes to initiate arbitration must provide the other party with a request for arbitration (the “Request”). The Request must include: (1) the name, telephone number, mailing address, e‐mail address of the party seeking arbitration and the account username (if applicable) as well as the email address associated with any applicable account; (2) a statement of the legal claims being asserted and the factual bases of those claims; (3) a description of the remedy sought and an accurate, good‐faith calculation of the amount in controversy in United States Dollars; (4) a statement certifying completion of the Informal Dispute Resolution process as described above; and (5) evidence that the requesting party has paid any necessary filing fees in connection with such arbitration. 
  2. If the party requesting arbitration is represented by counsel, the Request shall also include counsel’s name, telephone number, mailing address, and email address. Such counsel must also sign the Request. By signing the Request, counsel certifies to the best of counsel’s knowledge, information, and belief, formed after an inquiry reasonable under the circumstances, that: (1) the Request is not being presented for any improper purpose, such as to harass, cause unnecessary delay, or needlessly increase the cost of dispute resolution; (2) the claims, defenses and other legal contentions are warranted by existing law or by a nonfrivolous argument for extending, modifying, or reversing existing law or for establishing new law; and (3) the factual and damages contentions have evidentiary support or, if specifically so identified, will likely have evidentiary support after a reasonable opportunity for further investigation or discovery.  
  3. Unless you and Braid otherwise agree, or the Batch Arbitration process discussed in subsection 14.9 is triggered, the arbitration will be conducted in the county where you reside. Subject to the AAA Rules, the arbitrator may direct a limited and reasonable exchange of information between the parties, consistent with the expedited nature of the arbitration. If the AAA is not available to arbitrate, the parties will select an alternative arbitral forum. Your responsibility to pay any AAA fees and costs will be solely as set forth in the applicable AAA Rules.  
  4. You and Braid agree that all materials and documents exchanged during the arbitration proceedings shall be kept confidential and shall not be shared with anyone except the parties’ attorneys, accountants, or business advisors, and then subject to the condition that they agree to keep all materials and documents exchanged during the arbitration proceedings confidential. 
  1. 16.6 Arbitrator. The arbitrator will be either a retired judge or an attorney licensed to practice law in the state of California and will be selected by the parties from the AAA's roster of consumer dispute arbitrators. If the parties are unable to agree upon an arbitrator within thirty-five (35) days of delivery of the Request, then the AAA will appoint the arbitrator in accordance with the AAA Rules, provided that if the Batch Arbitration process under subsection 14.9 is triggered, the AAA will appoint the arbitrator for each batch.
  2. 16.7 Authority of Arbitrator.  The arbitrator shall have exclusive authority to resolve any Dispute, including, without limitation, disputes arising out of or related to the interpretation or application of the Arbitration Agreement, including the enforceability, revocability, scope, or validity of the Arbitration Agreement or any portion of the Arbitration Agreement, except for the following: (1) all Disputes arising out of or relating to the subsection entitled “Waiver of Class and Other Non-Individualized Relief,” including any claim that all or part of the subsection entitled “Waiver of Class and Other Non-Individualized Relief” is unenforceable, illegal, void or voidable, or that such subsection entitled “Waiver of Class and Other Non-Individualized Relief” has been breached, shall be decided by a court of competent jurisdiction and not by an arbitrator; (2) except as expressly contemplated in the subsection entitled “Batch Arbitration,” all Disputes about the payment of arbitration fees shall be decided only by a court of competent jurisdiction and not by an arbitrator; (3) all Disputes about whether either party has satisfied any condition precedent to arbitration shall be decided only by a court of competent jurisdiction and not by an arbitrator; and (4) all Disputes about which version of the Arbitration Agreement applies shall be decided only by a court of competent jurisdiction and not by an arbitrator. The arbitration proceeding will not be consolidated with any other matters or joined with any other cases or parties, except as expressly provided in the subsection entitled “Batch Arbitration.” The arbitrator shall have the authority to grant motions dispositive of all or part of any Dispute. The arbitrator shall issue a written award and statement of decision describing the essential findings and conclusions on which the award is based, including the calculation of any damages awarded. The award of the arbitrator is final and binding upon you and us. Judgment on the arbitration award may be entered in any court having jurisdiction.
  3. 16.8 Attorneys’ Fees and Costs. The parties shall bear their own attorneys’ fees and costs in arbitration unless the arbitrator finds that either the substance of the Dispute or the relief sought in the Request was frivolous or was brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)). If you or Braid need to invoke the authority of a court of competent jurisdiction to compel arbitration, then the party that obtains an order compelling arbitration in such action shall have the right to collect from the other party its reasonable costs, necessary disbursements, and reasonable attorneys' fees incurred in securing an order compelling arbitration. The prevailing party in any court action relating to whether either party has satisfied any condition precedent to arbitration, including the Informal Dispute Resolution Process, is entitled to recover their reasonable costs, necessary disbursements, and reasonable attorneys’ fees and costs. 
  4. 16.9 Batch Arbitration. To increase the efficiency of administration and resolution of arbitrations, you and Braid agree that in the event that there are one hundred (100) or more individual Requests of a substantially similar nature filed against Braid by or with the assistance of the same law firm, group of law firms, or organizations, within a thirty (30) day period (or as soon as possible thereafter), the AAA shall (1) administer the arbitration demands in batches of 100 Requests per batch (plus, to the extent there are less than 100 Requests left over after the batching described above, a final batch consisting of the remaining Requests); (2) appoint one arbitrator for each batch; and (3) provide for the resolution of each batch as a single consolidated arbitration with one set of filing and administrative fees due per side per batch, one procedural calendar, one hearing (if any) in a place to be determined by the arbitrator, and one final award (“Batch Arbitration”).
  1. All parties agree that Requests are of a “substantially similar nature” if they arise out of or relate to the same event or factual scenario and raise the same or similar legal issues and seek the same or similar relief. To the extent the parties disagree on the application of the Batch Arbitration process, the disagreeing party shall advise the AAA, and the AAA shall appoint a sole standing arbitrator to determine the applicability of the Batch Arbitration process (“Administrative Arbitrator”). In an effort to expedite resolution of any such dispute by the Administrative Arbitrator, the parties agree the Administrative Arbitrator may set forth such procedures as are necessary to resolve any disputes promptly. The Administrative Arbitrator’s fees shall be paid by Braid.
  2. You and Braid agree to cooperate in good faith with the AAA to implement the Batch Arbitration process including the payment of single filing and administrative fees for batches of Requests, as well as any steps to minimize the time and costs of arbitration, which may include: (1) the appointment of a discovery special master to assist the arbitrator in the resolution of discovery disputes; and (2) the adoption of an expedited calendar of the arbitration proceedings.
  3. This Batch Arbitration provision shall in no way be interpreted as authorizing a class, collective and/or mass arbitration or action of any kind, or arbitration involving joint or consolidated claims under any circumstances, except as expressly set forth in this provision.
  1. 16.10 30-Day Right to Opt Out. You have the right to opt out of the provisions of this Arbitration Agreement by sending written notice of your decision to opt out to: disputes@braidit.com, within thirty (30) days after first becoming subject to this Arbitration Agreement. Your notice must include your name and address, the email address you used to set up your Account (if you have one), and an unequivocal statement that you want to opt out of this Arbitration Agreement. If you opt out of this Arbitration Agreement, all other parts of this Agreement will continue to apply to you. Opting out of this Arbitration Agreement has no effect on any other arbitration agreements that you may currently have, or may enter in the future, with us.
  2. 16.11 Invalidity, Expiration. Except as provided in the subsection entitled “Waiver of Class or Other Non-Individualized Relief”, if any part or parts of this Arbitration Agreement are found under the law to be invalid or unenforceable, then such specific part or parts shall be of no force and effect and shall be severed and the remainder of the Arbitration Agreement shall continue in full force and effect. You further agree that any Dispute that you have with Braid as detailed in this Arbitration Agreement must be initiated via arbitration within the applicable statute of limitation for that claim or controversy, or it will be forever time barred. Likewise, you agree that all applicable statutes of limitation will apply to such arbitration in the same manner as those statutes of limitation would apply in the applicable court of competent jurisdiction.
  3. 16.12 Modification. Notwithstanding any provision in this Agreement to the contrary, we agree that if Braid makes any future material change to this Arbitration Agreement, it will notify you. Unless you reject the change within thirty (30) days of such change become effective by writing to Braid at 2433 W Winnemac Ave #3, Chicago, IL 60625, your continued use of the Platform, including the acceptance of products and services offered on the Platform following the posting of changes to this Arbitration Agreement constitutes your acceptance of any such changes. Changes to this Arbitration Agreement do not provide you with a new opportunity to opt out of the Arbitration Agreement if you have previously agreed to a version of this Agreement and did not validly opt out of arbitration. If you reject any change or update to this Arbitration Agreement, and you were bound by an existing agreement to arbitrate Disputes arising out of or relating in any way to your access to or use of the Platform, any communications you receive, any products distributed through the Platform or this Agreement, the provisions of this Arbitration Agreement as of the date you first accepted the Agreement (or accepted any subsequent changes to Agreement) remain in full force and effect. Braid will continue to honor any valid opt outs of the Arbitration Agreement that you made to a prior version of this Agreement.
  1. 17. THIRD-PARTY SERVICES.
  1. 17.1 Third-Party Websites, Applications and Ads. the Platform may contain links to third-party websites (“Third-Party Websites”), applications (“Third-Party Applications”) and advertisements for third parties (“Third-Party Ads”).  When you click on a link to a Third-Party Website, Third-Party Application or Third-Party Ad, we will not warn you that you have left the Platform and are subject to the terms and conditions (including privacy policies) of another website or destination.  Such Third-Party Websites, Third-Party Applications and Third-Party Ads are not under the control of Braid.  Braid is not responsible for any Third-Party Websites, Third-Party Applications or Third-Party Ads.  Braid provides these Third-Party Websites, Third-Party Applications and Third Party Ads only as a convenience and does not review, approve, monitor, endorse, warrant, or make any representations with respect to Third-Party Websites, Third-Party Applications or Third-Party Ads, or any product or service provided in connection therewith.  You use all links in Third-Party Websites, Third-Party Applications and Third-Party Ads at your own risk. When you leave our Website, this Agreement and our policies no longer govern.  You should review applicable terms and policies, including privacy and data gathering practices, of any Third-Party Websites, Third-Party Applications, or Third-Party Ads, and make whatever investigation you feel necessary or appropriate before proceeding with any transaction with any third party. 
  2. 17.2 App Stores.  You acknowledge and agree that the availability of the Application and the Services is dependent on the third party from whom you received the Application license, e.g., the Apple App Store or Google Play (each, an “App Store”).  You acknowledge that the Agreement is between you and Braid and not with the App Store.  Braid, not the App Store, is solely responsible for the Platform, including the Application, the content thereof, maintenance, support services, and warranty therefor, and addressing any claims relating thereto (e.g., product liability, legal compliance or intellectual property infringement).  In order to use the Application, you must have access to a wireless network, and you agree to pay all fees associated with such access.  You also agree to pay all fees (if any) charged by the App Store in connection with the Platform, including the Application.  You agree to comply with, and your license to use the Application is conditioned upon your compliance with all terms of agreement imposed by the applicable App Store when using the Platform, including the Application. You acknowledge that the App Store (and its subsidiaries) are third-party beneficiaries of the Agreement and will have the right to enforce it.
  3. 17.3 Accessing and Downloading the Application from the Apple Store.  The following applies to any App Store Sourced Application accessed through or downloaded from the Apple App Store: 
  1. (a) You acknowledge and agree that (i) the Agreement is concluded between you and Braid only, and not Apple, and (ii) Braid, not Apple, is solely responsible for the App Store Sourced Application and content thereof. Your use of the App Store Sourced Application must comply with the App Store Terms of Service. 
  2. (b) You acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the App Store Sourced Application. 
  3. (c) In the event of any failure of the App Store Sourced Application to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the App Store Sourced Application to you and to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the App Store Sourced Application. As between Braid and Apple, any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be the sole responsibility of Braid. 
  4. (d) You and Braid acknowledge that, as between Braid and Apple, Apple is not responsible for addressing any claims you have or any claims of any third party relating to the App Store Sourced Application or your possession and use of the App Store Sourced Application, including, but not limited to: (i) product liability claims; (ii) any claim that the App Store Sourced Application fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation.
  5. (e) You and Braid acknowledge that, in the event of any third-party claim that the App Store Sourced Application or your possession and use of that App Store Sourced Application infringes that third party’s intellectual property rights, as between Braid and Apple, Braid, not Apple, will be solely responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim to the extent required by the Agreement. 
  6. (f) You and Braid acknowledge and agree that Apple, and Apple’s subsidiaries, are third-party beneficiaries of the Agreement as related to your license of the App Store Sourced Application, and that, upon your acceptance of the terms and conditions of the Agreement, Apple will have the right (and will be deemed to have accepted the right) to enforce the Agreement as related to your license of the App Store Sourced Application against you as a third-party beneficiary thereof. 
  7. (g) Without limiting any other terms of the Agreement, you must comply with all applicable third-party terms of agreement when using the App Store Sourced Application.
  1. 18. FEES AND PURCHASE TERMS.
  1. 18.1 Third-Party Payment Processor.  Braid uses Stripe, Inc. and its affiliates as its third-party service provider for payment services (e.g., card acceptance, merchant settlement, and related services) (“Third-Party Payment Processor”).  If you make a purchase on the Platform, you will be required to provide your payment details and any additional information required to complete your order directly to our Third-Party Payment Processor.  You agree to be bound by Stripe’s Privacy Policy (currently accessible at https://stripe.com/us/privacy) and its Terms of Service (currently accessible at https://stripe.com/ssa) and hereby consent and authorize Braid and Stripe to share any information and payment instructions you provide with one or more Third-Party Payment Processor(s) to the minimum extent required to complete your transactions.  Please note that online payment transactions may be subject to validation checks by our Third-Party Payment Processor and your card issuer, and we are not responsible if your card issuer declines to authorize payment for any reason.  For your protection, our Third-Party Payment Processor uses various fraud prevention protocols and industry standard verification systems to reduce fraud and you authorize it to verify and authenticate your payment information.  Your card issuer may charge you an online handling fee or processing fee.  We are not responsible for this.  In some jurisdictions, our Third-Party Payment Processor may use third parties under strict confidentiality and data protection requirements for the purposes of payment processing services.
  2. 18.2 Payment.  You shall pay all fees or charges (“Fees”) to your Account in accordance with the fees, charges and billing terms in effect at the time a Fee is due and payable.  By providing Braid and/or our Third-Party Payment Processor with your payment information, you agree that Braid and/or our Third-Party Payment Processor is authorized to immediately invoice your Account for all Fees due and payable to Braid hereunder and that no additional notice or consent is required.  You shall immediately notify Braid of any change in your payment information to maintain its completeness and accuracy.  Braid reserves the right at any time to change its prices and billing methods in its sole discretion.  You agree to have sufficient funds or credit available upon placement of any order to ensure that the purchase price is collectible by us.  Your failure to provide accurate payment information to Braid and/or our Third-Party Payment Processor or our inability to collect payment constitutes your material breach of this Agreement.  Except as set forth in this Agreement, all Fees for the Platform are non-refundable.
  3. 18.3 Subscriptions.  If you purchase access to certain features and functionality of the Platforms on a time-limited basis (a “Subscription”), the Fee for such Subscription (“Service Subscription Fee”) will be billed at the start of the Subscription (“Subscription Service Commencement Date”) and at regular intervals in accordance with your elections at the time of purchase.  Braid reserves the right to change the timing of our billing.  Braid reserves the right to change the Subscription pricing at any time in accordance with Section 1. If changes to the Subscription price occur that impact your Subscription, Braid will use commercially reasonable efforts to notify you, such as by sending an email to the email address associated with your Account.  If you do not agree with such changes, you may cancel your Subscription as set forth in Section 16.3(a)(i).
  1. (a) Automatic Renewal.  If you elect to purchase a Subscription, your Subscription will continue and automatically renew at Braid’s then-current price for such Subscription until terminated in accordance with this Agreement. [The frequency at which your Subscription renews (i.e., weekly, monthly, annually, etc.) will be designated at the time at you sign up for the Subscription [and may be modified by you via your Account settings].]  By subscribing, you authorize Braid to charge the payment method designated in your Account now, and again at the beginning of any subsequent Subscription period.  Upon renewal of your Subscription, if Braid does not receive payment, (i) you shall pay all amounts due on your Account upon demand and/or (ii) you agree that Braid may either terminate or suspend your Subscription and continue to attempt to charge your designated payment method until payment is received (upon receipt of payment, your Account will be activated and for purposes of automatic renewal, your new Subscription commitment period will begin as of the day payment was received).
  1. (i) Cancelling Subscriptions. You may cancel your Subscription by logging into and going to the [“Change/Cancel Membership” page of your “Account Settings” page].  If you do not wish your Account to renew automatically, or if you want to change or terminate your Subscription, you must contact Braid at 708-269-6476 or [support@braidit.com] or log in and go to the [“Change/Cancel Membership” page on your “Account Settings” page.]
  2. (ii) Effect of Cancellation.  If you cancel your Subscription, you may use your Subscription until the end of your then-current Subscription term; your Subscription will not be renewed after your then-current term expires.  However, you will not be eligible for a prorated refund of any portion of the Platform Subscription Fee paid for the then-current Subscription period. 
  1. (b) Upgrades and Downgrades.  If you choose to upgrade your Subscription in the middle of a Subscription period, such upgrade will take effect immediately and any incremental fees associated with such upgrade will be charged in accordance with this Agreement.  In any future Renewal Term, the fees will reflect any such upgrades.  If you choose to downgrade a Subscription, the downgrade will take effect as of the first day of the next Renewal Term.  Downgrading a Subscription may cause loss of content, features, or capacity of the Platforms as available, and Braid does not accept any liability for such loss.
  1. 18.4 Taxes.  The Fees do not include any Sales Tax (defined below) that may be due in connection with the Platform provided under this Agreement.  If Braid determines it has a legal obligation to collect Sales Tax from you in connection with this Agreement, Braid shall collect such Sales Tax in addition to the Fees.  If any Services, or payments for any Services, under this Agreement are subject to any Sales Tax in any jurisdiction and you have not remitted the applicable Sales Tax to Braid, you shall be responsible for the payment of such Sales Tax and any related penalties or interest to the relevant tax authority, and you shall indemnify Braid for any liability or expense Braid may incur in connection with such Sales Taxes.  Upon Braid’s request, you will provide it with official receipts issued by the appropriate taxing authority, or other such evidence that you have paid all applicable taxes.  For purposes of this section, “Sales Tax” means any sales or use tax and any other tax measured by sales proceeds that is the functional equivalent of a sales tax where the applicable taxing jurisdiction does not otherwise impose a sales or use tax.
  2. 18.5 Withholding Taxes.  You shall make all payments of Fees to Braid free and clear of, and without reduction for, any withholding taxes.  Any such taxes imposed on payments of Fees to Braid shall be your sole responsibility, and you shall provide Braid with official receipts issued by the appropriate taxing authority, or such other evidence as we may reasonably request, to establish that such taxes 
  3. 18.6 Free Trials and Promotional Access. Any free trial or other promotion that provides users access to the Platform must be used within the specified time of the trial.  At the end of the trial or promotional period, your use of that Platform will automatically be converted into a paid Subscription at our then-current Service Subscription Fees and you will be charged for such Subscription as set forth in Section 16.3 (Subscriptions) if you do not cancel prior to Subscription Service Commencement Date.  [If you are inadvertently charged for a Subscription and provide us with written notice of the error, Braid will have the charges reversed.]
  4. 18.7 Advertising Revenue.  Braid reserves the right to display Third-Party Ads before, after, or in conjunction with Content posted on the Platform, and you acknowledge and agree that Braid has no obligation to you in connection therewith (including, without limitation, any obligation to share revenue received by Braid as a result of such advertising).
  1. 19. SOCIAL MEDIA.  We may maintain a presence on and link to social media websites or applications, including LinkedIn, Twitter, and Instagram, (collectively, “Social Media Pages”), to provide a place for people to learn more about us and our services. When you visit these Social Media Pages, you are no longer on our Website or Application, but rather a website operated by a third party. All comments, visuals and other materials posted by visitors to our Social Media Pages do not necessarily reflect our opinions, values or ideas. All visitors to our Social Media Pages must comply with the respective social media platform’s terms of use.
  2. 20. GENERAL PROVISIONS.
  1. 20.1 Electronic Communications.  The communications between you and Braid may take place via electronic means, whether you visit the Platform or send Braid e-mails, or whether Braid posts notices on the Platform or communicates with you via e-mail.  For contractual purposes, you (a) consent to receive communications from Braid in an electronic form; and (b) agree that all terms and conditions, agreements, notices, disclosures, and other communications that Braid provides to you electronically satisfy any legal requirement that such communications would satisfy if it were to be in writing.  The foregoing does not affect your statutory rights, including but not limited to the Electronic Signatures in Global and National Commerce Act at 15 U.S.C. §7001 et seq.
  2. 20.2 Release.  You hereby release Braid Parties and their successors from claims, demands, any and all losses, damages, rights, and actions of any kind, including personal injuries, death, and property damage, that is either directly or indirectly related to or arises from your use of the Platform, including but not limited to, any interactions with or conduct of other Users or third-party websites of any kind arising in connection with or as a result of the Agreement or your use of the Platform.  If you are a California resident, you hereby waive California Civil Code Section 1542, which states, “A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party.”  The foregoing release does not apply to any claims, demands, or any losses, damages, rights and actions of any kind, including personal injuries, death or property damage for any unconscionable commercial practice by a Braid Party or for such party’s fraud, deception, false, promise, misrepresentation or concealment, suppression or omission of any material fact in connection with the Website [or any Services provided hereunder].
  3. 20.3 Assignment.  This Agreement, and your rights and obligations hereunder, may not be assigned, subcontracted, delegated or otherwise transferred by you without Braid’s prior written consent, and any attempted assignment, subcontract, delegation, or transfer in violation of the foregoing will be null and void.
  4. 20.4 Force Majeure.  Braid shall not be liable for any delay or failure to perform resulting from causes outside its reasonable control, including, but not limited to, acts of God, pandemics, epidemics, government orders, war, terrorism, riots, embargos, acts of civil or military authorities, fire, floods, accidents, strikes or shortages of transportation facilities, fuel, energy, labor or materials. 
  5. 20.5 Questions, Complaints, Claims.  If you have any questions, complaints or claims with respect to the Services, please contact us at: support@braidit.com. We will do our best to address your concerns.  If you feel that your concerns have been addressed incompletely, we invite you to let us know for further investigation.
  6. 20.6 Governing Law.  THE TERMS AND ANY ACTION RELATED THERETO WILL BE GOVERNED AND INTERPRETED BY AND UNDER THE LAWS OF THE STATE OF DELAWARE WITHOUT GIVING EFFECT TO ANY PRINCIPLES THAT PROVIDE FOR THE APPLICATION OF THE LAW OF ANOTHER JURISDICTION. To the extent the parties are permitted under this Agreement to initiate litigation in a court, both you and Braid agree that all claims and disputes arising out of or relating to this Agreement will be litigated exclusively in the state or federal courts located in Delaware.
  7. 20.7 Notice.  Where Braid requires that you provide an e-mail address, you are responsible for providing Braid with your most current e-mail address.  In the event that the last e-mail address you provided to Braid is not valid, or for any reason is not capable of delivering to you any notices required/permitted by this Agreement, Braid’s dispatch of the e-mail containing such notice will nonetheless constitute effective notice.  You may give notice to Braid at the following address: 2433 W Winnemac Ave #3, Chicago, IL 60625.  Such notice shall be deemed given when received by Braid by letter delivered by nationally recognized overnight delivery service or first class postage prepaid mail at the above address.
  8. 20.8 Severability; Waiver.  If any portion of this Agreement is held invalid or unenforceable, that portion shall be construed in a manner to reflect, as nearly as possible, the original intention of the parties, and the remaining portions shall remain in full force and effect.  Any waiver or failure to enforce any provision of this Agreement on one occasion will not be deemed a waiver of any other provision or of such provision on any other occasion.
  9. 20.9 Export Control.  You may not use, export, import, or transfer the Platform except as authorized by U.S. law, the laws of the jurisdiction in which you obtained access to the Platform, and any other applicable laws.  In particular, but without limitation, any information contained within the Platform may not be exported or re-exported (a) into any United States embargoed countries, or (b) to anyone on the U.S. Treasury Department’s list of Specially Designated Nationals or the U.S. Department of Commerce’s Denied Person’s List or Entity List. By using the Platform, you represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties. You acknowledge and agree that products, services or technology provided by Braid are subject to the export control laws and regulations of the United States.  You shall comply with these laws and regulations and shall not, without prior U.S. government authorization, export, re-export, or transfer Braid products, services or technology, either directly or indirectly, to any country in violation of such laws and regulations.
  10. 20.10 Consumer Complaints.  In accordance with California Civil Code §1789.3, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by contacting them in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.
  11. 20.11 Entire Agreement.  The Agreement is the final, complete and exclusive agreement of the parties with respect to the subject matter hereof and supersedes and merges all prior discussions between the parties with respect to such subject matter.

‍


Braid

Terms of Service


Last Updated: Oct 9, 2023


Welcome to the Braid website and mobile application owned and operated by Braid It Inc. (“Braid,” “we,” “us,” or “our”). Please read this Terms of Service Agreement (the “Terms of Service”) carefully. These Terms of Service govern your access and use of our website located at www.braidit.com (the “Website”), our mobile application (the “Application”), your access and use of our Services and the content available on or through the Website, Application and Services (collectively, the “Platform”) unless such use is subject to a separate agreement between you and Braid. 


BY ACCESSING OR USING THE SERVICES IN ANY WAY, BY CLICKING ON THE “I ACCEPT” BUTTON, COMPLETING THE REGISTRATION PROCESS, AND/OR BROWSING THE WEBSITE OR DOWNLOADING THE APPLICATION, YOU REPRESENT THAT (1) YOU HAVE READ, UNDERSTAND, AND AGREE TO BE BOUND BY THE TERMS OF SERVICE, (2) YOU ARE OF LEGAL AGE TO FORM A BINDING CONTRACT WITH BRAID,  (3) YOU ARE NOT BARRED FROM USING THE SERVICE UNDER THE LAWS OF THE UNITED STATES, YOUR PLACE OF RESIDENCE OR ANY OTHER APPLICABLE JURISDICTION (4) YOU HAVE THE AUTHORITY TO ENTER INTO THIS AGREEMENT PERSONALLY OR ON BEHALF OF THE INDIVIDUAL OR ENTITY YOU HAVE NAMED AS THE USER, AND TO BIND THAT INDIVIDUAL TO THE TERMS OF SERVICE AND THE PRIVACY POLICY, AND (5) IF YOU ARE ACCESSING THE SERVICES ON BEHALF OF YOUR EMPLOYER, YOU HAVE THE RIGHTS TO ACCESS THE SERVICES.  IN THIS AGREEMENT, THE TERMS “YOU” AND “YOUR” REFER TO THE INDIVIDUAL OR LEGAL ENTITY, AS APPLICABLE, IDENTIFIED AS THE USER WHEN YOU REGISTERED ON THE WEBSITE OR APPLICATION. IF YOU DO NOT AGREE TO BE BOUND BY THIS TERMS OF SERVICE, YOU ARE NOT AUTHORIZED TO ACCESS OR OTHERWISE USE THE PLATFORM AND YOU MUST PROMPTLY EXIT THE PLATFORM AND STOP USING THE SERVICES. 


PLEASE BE AWARE THAT SECTION 14 CONTAINS PROVISIONS GOVERNING HOW TO RESOLVE DISPUTES BETWEEN YOU AND BRAID. AMONG OTHER THINGS, SECTION 14 INCLUDES AN AGREEMENT TO ARBITRATE WHICH REQUIRES, WITH LIMITED EXCEPTIONS, THAT ALL DISPUTES BETWEEN YOU AND US SHALL BE RESOLVED BY BINDING AND FINAL ARBITRATION.  SECTION 14 ALSO CONTAINS A CLASS ACTION AND JURY TRIAL WAIVER.  PLEASE READ SECTION 14 CAREFULLY.

UNLESS YOU OPT OUT OF THE AGREEMENT TO ARBITRATE WITHIN 30 DAYS: (1) YOU WILL ONLY BE PERMITTED TO PURSUE DISPUTES OR CLAIMS AND SEEK RELIEF AGAINST US ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION OR PROCEEDING AND YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION; AND (2) YOU ARE WAIVING YOUR RIGHT TO PURSUE DISPUTES OR CLAIMS AND SEEK RELIEF IN A COURT OF LAW AND TO HAVE A JURY TRIAL.  

ANY DISPUTE, CLAIM OR REQUEST FOR RELIEF RELATING IN ANY WAY TO YOUR USE OF THE SERVICE WILL BE GOVERNED AND INTERPRETED BY AND UNDER THE LAWS OF THE STATE OF DELAWARE, CONSISTENT WITH THE FEDERAL ARBITRATION ACT, WITHOUT GIVING EFFECT TO ANY PRINCIPLES THAT PROVIDE FOR THE APPLICATION OF THE LAW OF ANY OTHER JURISDICTION.  THE UNITED NATIONS CONVENTION ON CONTRACTS FOR THE INTERNATIONAL SALE OF GOODS IS EXPRESSLY EXCLUDED FROM THIS AGREEMENT.


PLEASE BE AWARE THAT SECTION 2.5 (BRAID COMMUNICATIONS) OF THIS AGREEMENT, BELOW, CONTAINS YOUR OPT-IN CONSENT TO RECEIVE COMMUNICATIONS FROM US, INCLUDING VIA E-MAIL, TEXT MESSAGE AND PUSH NOTIFICATION.

Your use of, and participation in, certain features on the Platform may be subject to additional terms (“Supplemental Terms”) and such Supplemental Terms will either be listed in the Terms of Service or will be presented to you for you for your acceptance when you sign up to use the feature. If the Terms of Service are inconsistent with the Supplemental Terms, the Supplemental Terms shall control with respect to such feature. The Terms of Service and any applicable Supplemental Terms are referred to herein as the “Agreement.”

  1. 1. NOTICE OF CHANGES TO THESE TERMS.  Please note that this Agreement is subject to change by Braid in its sole discretion at any time.  When changes are made, Braid will make a new copy of the Terms of Service Agreement available on the Website and update the “Last Updated” date at the top of the Terms of Service Agreement.  If we make any material changes, and you have registered with us to create an Account (as defined in Section 1.3 (Registering Your Account) below) we will also send an e-mail to you at the last e-mail address you provided to us pursuant to this Agreement.  Any changes to this Agreement will be effective immediately for new users of the Platform and will be effective thirty (30) days after posting notice of such changes on the Website for existing Registered Users.  If you do not agree to any change(s) after receiving a notice of such change(s), you shall stop using the Platform and terminate your Account with us.  Otherwise, your continued use of the Platform constitutes your acceptance of such change(s).  PLEASE REGULARLY CHECK THE WEBSITE TO VIEW THE THEN-CURRENT TERMS.
  2. 2. USE OF THE PLATFORM.  
  1. 2.1 Services. The Platform allows users to (i) create, share, post and view mixed media content (including but not limited to video and text content) on their own or in response to third party prompts (“Prompts”), (ii) source video responses from third parties you solicit (“Video Responses”) and to use, copy, modify, adapt, distribute, display, perform, and create derivative works of such , including to combine with other Video Responses and/or Your Content(the “Services”). 
  2. 2.2 Application License.  Subject to your compliance with the Agreement, Braid grants you a limited non-exclusive, non-transferable, non-sublicensable, revocable license to download, install and use a copy of the Application on a single mobile device that you own or control and to run such copy of the Application solely for your own personal or internal business purposes.  Furthermore, with respect to any Application accessed through or downloaded from the Apple App Store (an “App Store Sourced Application”), you will only use the App Store Sourced Application (a) on an Apple-branded product that runs the iOS (Apple’s proprietary operating system) and (b) as permitted by the “Usage Rules” set forth in the Apple App Store Terms of Service. Notwithstanding the first sentence in this section, with respect to any Application accessed through or downloaded from the Google Play store (a “Google Play Sourced Application”), you may have additional license rights with respect to use of the Application on a shared basis within your designated family group.
  3. 2.3 Updates.  You understand that the Platform is constantly evolving.   You acknowledge and agree that Braid may update the Platform with or without notifying you.  Any future release, update or other addition to the Platform shall be subject to this Agreement.  You may need to update third-party software from time to time in order to use the Platform.
  4. 2.4 Certain Restrictions.  The rights granted to you in this Agreement are subject to the following restrictions: (a) you shall not license, sell, rent, lease, transfer, assign, reproduce, distribute, host or otherwise commercially exploit the Platform or any portion of it; (b) you shall not frame or utilize framing techniques to enclose any trademark, logo, or other properties owned or licensed by Braid (including images, text, page layout or form); (c) you shall not use any metatags or other “hidden text” using Braid’s name or trademarks; (d) you shall not modify, translate, adapt, merge, make derivative works of, disassemble, decompile, reverse compile or reverse engineer any part of the Platform except to the extent the foregoing restrictions are expressly prohibited by applicable law; (e) you shall not use any manual or automated software, devices or other processes (including but not limited to spiders, robots, scrapers, crawlers, avatars, data mining tools or the like) to “scrape” or download data from any web pages contained in the Website (except that we grant the operators of public search engines revocable permission to use spiders to copy materials from the Website for the sole purpose of and solely to the extent necessary for creating publicly available searchable indices of the materials, but not caches or archives of such materials); (f) except as expressly stated herein, no part of the Platform or any information contained therein may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means; and (g) you shall not remove or destroy any copyright notices or other proprietary markings contained on or in the Platform, including watermarks on any videos created on the Platform. Braid may terminate the licenses granted hereunder and this Agreement immediately if you breach any part of this Section 2.4 or engage in any other unauthorized use of the Platform.
  5. 2.5 Braid Communications.  By entering into this Agreement or using the Platform, you agree to receive communications from us, including via e-mail, text message and push notifications.  You agree that texts may be generated by automatic telephone dialing systems. Communications from us and our affiliated companies may include but are not limited to: operational communications concerning your Account or the use of the Platform, updates concerning new and existing features on the Platform, and news concerning Braid and industry developments.  Standard text messaging charges applied by your cell phone carrier will apply to text messages that we send. IF YOU WISH TO OPT OUT OF ALL TEXTS FROM US (INCLUDING OPERATIONAL OR TRANSACTIONAL TEXTS), YOU MAY OPT OUT OF RECEIVING SUCH COMMUNICATIONS BY FOLLOWING THE UNSUBSCRIBE OPTIONS WE PROVIDE TO YOU. YOU MAY ALSO OPT-OUT OF TEXT MESSAGES FROM US BY TEXTING THE WORD “STOP” FROM THE MOBILE DEVICE RECEIVING THE MESSAGES.  HOWEVER, YOU ACKNOWLEDGE THAT OPTING OUT OF RECEIVING ALL TEXTS MAY IMPACT YOUR USE OF THE PLATFORM OR RELATED SERVICES. IF YOU WISH TO OPT OUT OF PROMOTIONAL EMAILS, YOU CAN UNSUBSCRIBE FROM OUR PROMOTIONAL EMAIL LIST BY FOLLOWING THE UNSUBSCRIBE OPTIONS IN THE PROMOTIONAL EMAIL ITSELF. 
  1. 3. REGISTRATION.
  1. 3.1 Registering Your Account.  In order to access certain features of the Platform, you may be required to become a Registered User.  For purposes of the Agreement, a “Registered User” is a user who has registered an account with Braid (“Account”), has a valid account on the third-party e-mail or social networking service through which the user has connected to the Website (each such account, a “Third-Party Account”), or has an account with the provider of the Application for the user’s mobile device. You may be provided with additional rights and privileges as an “Administrative Account” holder if your Account is designed as an “Administrative Account”.
  2. 3.2 Access Through a Third-Party Account.  If you access the Platform through a Third-Party Account as part of the functionality of the Services, you may link your Account with such Third-Party Account, by allowing Braid to access your Third-Party Account, as is permitted under the applicable terms and conditions that govern your use of each Third-Party Account.  You represent that you are entitled to disclose your Third-Party Account login information to Braid and/or grant Braid access to your Third-Party Account (including, but not limited to, for use for the purposes described herein) without breach by you of any of the terms and conditions that govern your use of the applicable Third-Party Account and without obligating Braid to pay any fees or making Braid subject to any usage limitations imposed by such third-party service providers.  By granting Braid access to any Third-Party Accounts, you understand that Braid may access, make available and store (if applicable) any information, data, text, software, music, sound, photographs, graphics, video, messages, tags and/or other materials accessible through the Platform (collectively, “Content”) that you have provided to and stored in your Third-Party Account (“Third-Party Account Content”) so that it is available on and through the Platform via your Account.  Unless otherwise specified in the Agreement, all a Third-Party Account Content shall be considered to be Your Content (as defined below) for all purposes of the Agreement.  Depending on the Third-Party Accounts you choose and subject to the privacy settings that you have set in such Third-Party Accounts, personally identifiable information that you post to your Third-Party Accounts may be available on and through your Account on the Platform. Please note that if a Third-Party Account or associated service becomes unavailable, or Braid’s access to such Third-Party Account is terminated by the third-party service provider, then a Third-Party Account Content will no longer be available on and through the Platform.  You have the ability to disable the connection between your Account and your Third-Party Accounts at any time by accessing the “Settings” section of the Website.  PLEASE NOTE THAT YOUR RELATIONSHIP WITH THE THIRD-PARTY SERVICE PROVIDERS ASSOCIATED WITH YOUR THIRD-PARTY ACCOUNTS IS GOVERNED SOLELY BY YOUR AGREEMENT(S) WITH SUCH THIRD-PARTY SERVICE PROVIDERS, AND BRAID DISCLAIMS ANY LIABILITY FOR PERSONALLY IDENTIFIABLE INFORMATION THAT MAY BE PROVIDED TO IT BY SUCH THIRD-PARTY SERVICE PROVIDERS IN VIOLATION OF THE PRIVACY SETTINGS THAT YOU HAVE SET IN SUCH THIRD-PARTY ACCOUNTS.  Braid makes no effort to review any a Third-Party Account Content for any purpose, including but not limited to, for accuracy, legality or noninfringement, and Braid is not responsible for any a Third-Party Account Content.
  3. 3.3 Registration Data.  In registering an Account, you agree to (a) provide true, accurate, current and complete information about yourself as prompted by the registration form (the “Registration Data”); and (b) maintain and promptly update the Registration Data to keep it true, accurate, current and complete.  You represent that you (i) are at least eighteen (18) years old; (ii) are of legal age to form a binding contract; and (iii) are not a person barred from using the Platform under the laws of the United States, your place of residence or any other applicable jurisdiction.  You are responsible for all activities that occur under your Account.  You agree that you shall monitor your Account to restrict use by minors, and you will accept full responsibility for any unauthorized use of the Platform by minors.  You may not share your Account or password with anyone, and you agree to (y) notify Braid immediately of any unauthorized use of your password or any other breach of security; and (z) exit from your Account at the end of each session.  If you provide any information that is untrue, inaccurate, not current or incomplete, or Braid has reasonable grounds to suspect that any information you provide is untrue, inaccurate, not current or incomplete, Braid has the right to suspend or terminate your Account and refuse any and all current or future use of the Platform (or any portion thereof).  You agree not to create an Account using a false identity or information, or on behalf of someone other than yourself.  You agree that you shall not have more than one Account per platform or a Third-Party Account at any given time.  Braid reserves the right to remove or reclaim any usernames at any time and for any reason, including but not limited to, claims by a third party that a username violates the third party’s rights.  You agree not to create an Account or use the Platform if you have been previously removed by Braid, or if you have been previously banned from any of the Platform.
  4. 3.4 Your Account. Notwithstanding anything to the contrary herein, you acknowledge and agree that you shall have no ownership or other property interest in your Account, and you further acknowledge and agree that all rights in and to your Account are and shall forever be owned by and inure to the benefit of Braid.
  5. 3.5 Necessary Equipment and Software.  You must provide all equipment and software necessary to connect to the Platform, including but not limited to, a mobile device that is suitable to connect with and use the Platform, in cases where the Services offer a mobile component.  You are solely responsible for any fees, including Internet connection or mobile fees, that you incur when accessing the Platform.  
  1. 4. RESPONSIBILITY FOR CONTENT.
  1. 4.1 Types of Content.  You acknowledge that all Content, included on the Platform, is the sole responsibility of the party from whom such Content originated.  This means that you, and not Braid, are entirely responsible for all Content that you create, share, upload, post, e-mail, transmit or otherwise make available (“Make Available”) through the Platform (“Your Content”), and that you and other users of the Platform, and not Braid, are similarly responsible for all Content that you and they Make Available through the Platform (“User Content”). For purposes of this Agreement, Video Responses submitted by you in response to a Prompt is considered Your Content.
  2. 4.2 No Obligation to Pre-Screen Content.  You acknowledge that Braid has no obligation to pre-screen Content (including, but not limited to, User Content), although Braid reserves the right in its sole discretion to pre-screen, refuse or remove any Content.  By entering into the Agreement, you hereby provide your irrevocable consent to such monitoring.  You acknowledge and agree that you have no expectation of privacy concerning the transmission of Your Content, including without limitation chat, text, or voice communications.  In the event that Braid pre-screens, refuses or removes any Content, you acknowledge that Braid will do so for Braid’s benefit, not yours.  Without limiting the foregoing, Braid shall have the right to remove any Content that violates the Agreement or is otherwise objectionable.
  3. 4.3 Storage.  Unless expressly agreed to by Braid in writing elsewhere, Braid has no obligation to store any of Your Content that you Make Available on the Platform.  Braid has no responsibility or liability for the deletion or accuracy of any Content, including Your Content; the failure to store, transmit or receive transmission of Content; or the security, privacy, storage, or transmission of other communications originating with or involving use of the Platform.  Certain Services may enable you to specify the level at which such Services restrict access to Your Content.  You are solely responsible for applying the appropriate level of access to Your Content.  If you do not choose, the system may default to its most permissive setting.  You agree that Braid retains the right to create reasonable limits on Braid’s use and storage of the Content, including Your Content, such as limits on file size, storage space, processing capacity, and similar limits described on the Website and as otherwise determined by Braid in its sole discretion. 
  1. 5. OWNERSHIP.
  1. 5.1 The Platform.  Except with respect to Your Content and User Content, you agree that Braid and its suppliers own all rights, title and interest in the Platform (including but not limited to, any computer code, themes, objects, characters, character names, stories, dialogue, concepts, artwork, animations, sounds, musical compositions, audiovisual effects, methods of operation, moral rights, documentation, “look and feel” of the Services and software).  You will not remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the Platform.
  2. 5.2 Trademarks. and all related graphics, logos, service marks and trade names used on or in connection with the Platform are the trademarks of Braid and may not be used without permission in connection with your, or any third-party, products or services. Other trademarks, service marks and trade names that may appear on or in the Platform are the property of their respective owners.
  3. 5.3 Your Content.  Braid does not claim ownership of Your Content.  However, when you create, share, post, submit, or publish Your Content, including posting Video Responses in response to Prompts, on or in the Platform, you represent that you own and/or have a royalty-free, perpetual, irrevocable, worldwide, non-exclusive right (including any moral rights) and license to use, license, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, derive revenue or other remuneration from, and communicate to the public, perform and display Your Content (in whole or in part), including Video Responses, worldwide and/or to incorporate it in other works in any form, media or technology now known or later developed, for the full term of any worldwide intellectual property right that may exist in Your Content.  You specifically represent and warrant that you have secured all necessary rights, permissions, and consents necessary for Video Responses that you upload to enable Braid to use such Video Responses in accordance with the licenses granted by you to Your Content herein.
  4. 5.4 License to Your Content.  By submitting Content to Braid through the Platform or Braid’s social media accounts or providing Content for display in any “public” area of the Platform, including, without limitation, Braid newsletters, social media accounts, and submitting a Video Response in response to a Prompt, you grant Braid a fully paid, royalty-free, perpetual, irrevocable, worldwide, royalty-free, non-exclusive and fully sublicensable right (including any moral rights) and license to (i) use, license, distribute, reproduce, modify, adapt, publicly perform, and publicly display Your Content (in whole or in part) on and in connection with the Platform and Services, including, without limitation, Braid newsletters and social media accounts; (ii) share your Video Responses with the users of the Services who issued the Prompt (and such user’s affiliated organizational group(s) as applicable) (“Requestor”) and grant the Requestor the fully paid, royalty-free, perpetual, irrevocable, worldwide, and fully sublicensable right (including any moral rights) to use, copy, modify, adapt, distribute, display, perform, and create derivative works of your Video Responses, in any and all media, now known or hereafter devised, whether on or off the Platform, for Requestor’s lawful business purposes; (iii) use, publish, distribute, and commercialize the image, likeness, voice and other elements or attributes of any individual(s) and/or any trademark or logo featured in Your Content, including you Video Responses, in connection with the exploitation of the rights granted in (i) and (ii) above as applicable; and (iv) provide Your Content and the components thereof to our third-party service providers, including OpenAI, L.P.; in each instance  for the purposes of promoting and operating and providing the Platform to you and to our other users of the Platform.  FOR THE AVOIDANCE OF DOUBT, YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT BRAID MAY SUBLICENSE ANY AND ALL OF ITS RIGHTS IN VIDEO RESPONSES MADE BY YOU, TO THE USER, AND THE AFFILIATED ORGANIZATIONAL GROUP, WHO ISSUED THE PROMPT. You warrant that the holder of any worldwide intellectual property right, including moral rights, in Your Content, has completely and effectively waived all such rights and validly and irrevocably granted to you the right to grant the license stated above.  You agree that you, not Braid, are responsible for all of Your Content that you Make Available on or in the Platform.  You may not post or submit for Content that contains a photograph of another person without that person’s permission.
  5. 5.5 Username. Notwithstanding anything contained herein to the contrary, by submitting Your Content to any forums, comments, or any other area on the Platform, you hereby expressly permit Braid to identify you as the contributor of Your Content in any publication in any form, media or technology now known or later developed in connection with Your Content.  You may request in writing, upon submitting any stories, essays, or other similar writings to Braid, that your Content be shared via the Platform under a pseudonym.
  6. 5.6 Feedback.  You agree that submission of any ideas, suggestions, documents, and/or proposals to Braid through its suggestion, feedback, wiki, forum, or similar pages (“Feedback”) is at your own risk and that Braid has no obligations (including without limitation obligations of confidentiality) with respect to such Feedback.  You represent and warrant that you have all rights necessary to submit the Feedback.  You hereby grant to Braid a fully paid, royalty-free, perpetual, irrevocable, worldwide, non-exclusive, and fully sublicensable right and license to use, reproduce, perform, display, distribute, adapt, modify, re-format, create derivative works of, and otherwise commercially or non-commercially exploit in any manner, any and all Feedback, and to sublicense the foregoing rights, in connection with the operation and maintenance of the Platform and/or Braid’s business.
  1. 6. USER CONDUCT.  As a condition of use, you agree not to use the Platform or our suppliers’ services for any purpose that is prohibited by this Agreement or by applicable law. You shall not (and shall not permit any third party) either (a) take any action or (b) Make Available any Content on or through the Platform or our suppliers’ services that: (i) infringes any patent, trademark, trade secret, copyright, right of publicity or other right of any person or entity; (ii) is unlawful, threatening, abusive, harassing, defamatory, libelous, deceptive, fraudulent, invasive of another’s privacy, tortious, obscene, offensive, or profane; (iii) constitutes unauthorized or unsolicited advertising, junk or bulk e-mail; (iv) involves commercial activities and/or sales, such as contests, sweepstakes, barter, advertising, or pyramid schemes without Braid’s prior written consent; (v) impersonates any person or entity, including any employee or representative of Braid; (vi) interferes with or attempt to interfere with the proper functioning of the Platform or any of our suppliers’ services or uses the Platform in any way not expressly permitted by this Agreement; (vii) is racist or discriminatory, including discrimination on the basis of someone’s race, religion, age, gender, disability or sexuality; (viii) contains answers, responses, comments, opinions, analysis or recommendations that you are not properly licensed or otherwise qualified to provide; or (viii) attempts to engage in or engage in, any potentially harmful acts that are directed against the Platform or our suppliers’ services, including but not limited to violating or attempting to violate any security features of the Platform or our suppliers’ services, using manual or automated software or other means to access, “scrape,” “crawl” or “spider” any pages contained in the Platform or our suppliers’ services, introducing viruses, worms, or similar harmful code into the Platform or out suppliers’ services, or interfering or attempting to interfere with use of the Platform or our suppliers’ services by any other user, host or network, including by means of overloading, “flooding,” “spamming,” “mail bombing,” or “crashing” the Platform or our suppliers’ services.
  2. 7. INVESTIGATIONS.  Braid may, but is not obligated to, monitor or review the Platform and Content at any time.  Without limiting the foregoing, Braid shall have the right, in its sole discretion, to remove any of Your Content for any reason (or no reason), including if such Content violates the Agreement or any applicable law.  Although Braid does not generally monitor user activity occurring in connection with the Platform or Content, if Braid becomes aware of any possible violations by you of any provision of the Agreement, Braid reserves the right to investigate such violations, and Braid may, at its sole discretion, immediately terminate your license to use the Platform, or change, alter or remove Your Content, in whole or in part, without prior notice to you.
  3. 8. INTERACTIONS WITH OTHER USERS.
  1. 8.1 User Responsibility.  You are solely responsible for your interactions with other Registered Users and any other parties with whom you interact (including third parties you solicit to upload via Prompts or third parties to whom you submit Video Responses); provided, however, that Braid reserves the right, but has no obligation, to intercede in such disputes.  You agree that Braid will not be responsible for any liability incurred as the result of such interactions.
  2. 8.2 Content Provided by Other Users.  The Platform may contain User Content provided by other users of the Platform.  Braid is not responsible for and does not control User Content.  Braid has no obligation to review or monitor, and does not approve, endorse or make any representations or warranties with respect to, User Content.  You use all User Content and interact with other Registered Users and users of the Services at your own risk.
  1. 9. INDEMNIFICATION.  You agree to indemnify and hold Braid, its parents, subsidiaries, affiliates, officers, employees, agents, partners, suppliers, and licensors (each, a “Braid Party” and collectively, the “Braid Parties”) harmless from any losses, costs, liabilities and expenses (including reasonable attorneys’ fees) relating to or arising out of any and all of the following: (a) Your Content (including, for the avoidance of doubt, Video Responses), including any use thereof by Braid or any Requestor as authorized under this Agreement; (b) your use of, or inability to use, the Platform; (c) your violation of this Agreement; (d) your violation of any rights of another party, including any Registered Users; (e) any dispute between you and another party, including any Registered Users; or (f) your violation of any applicable laws, rules or regulations.  Braid reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Braid in asserting any available defenses.  This provision does not require you to indemnify any of the Braid Parties for any unconscionable commercial practice by such party or for such party’s fraud, deception, false promise, misrepresentation or concealment, or suppression or omission of any material fact in connection with the Platform or any services provided hereunder.  You agree that the provisions in this section will survive any termination of your Account, this Agreement and/or your access to the Platform.
  2. 10. DISCLAIMER OF WARRANTIES AND CONDITIONS.
  1. 10.1 As Is. YOU EXPRESSLY UNDERSTAND AND AGREE THAT TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOUR USE OF THE PLATFORM AND ANY INFORMATION THEREFROM IS AT YOUR SOLE RISK, AND THE PLATFORM AND ALL INFORMATION CONTAINED THEREON IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITH ALL FAULTS. BRAID PARTIES EXPRESSLY DISCLAIM REPRESENTATIONS AND WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED, WITH RESPECT TO THE PLATFORM, THE SERVICES, AND ANY CONTENT, INFORMATION, PRODUCT, SERVICE OR OTHER MATERIALS PROVIDED ON OR THROUGH THE PLATFORM OR THE SERVICES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, THE QUALITY, ACCURACY, COMPLETENESS OR TIMELINESS OF INFORMATION, QUIET ENJOYMENT, AND NON-INFRINGEMENT OF THIRD PARTIES’ RIGHTS. SOME LAWS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY, SO THESE LIMITS MAY NOT APPLY TO YOU.
  1. (a) BRAID PARTIES MAKE NO WARRANTY, REPRESENTATION OR CONDITION THAT: (1) THE PLATFORM WILL MEET YOUR REQUIREMENTS; (2) YOUR USE OF THE PLATFORM WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE; OR (3) ANY INFORMATION YOU MAY OBTAIN FROM YOUR USE OF THE PLATFORM WILL BE ACCURATE OR RELIABLE.
  2. (b) ANY CONTENT DOWNLOADED FROM OR OTHERWISE ACCESSED THROUGH BRAID PROPERTIES IS ACCESSED AT YOUR OWN RISK, AND YOU SHALL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR PROPERTY, INCLUDING, BUT NOT LIMITED TO, YOUR COMPUTER SYSTEM AND ANY DEVICE YOU USE TO ACCESS BRAID PROPERTIES, OR ANY OTHER LOSS THAT RESULTS FROM ACCESSING SUCH CONTENT.
  3. (c) THE SERVICES MAY BE SUBJECT TO DELAYS, CANCELLATIONS AND OTHER DISRUPTIONS.  BRAID MAKES NO WARRANTY, REPRESENTATION OR CONDITION WITH RESPECT TO SERVICES, INCLUDING BUT NOT LIMITED TO, THE QUALITY, EFFECTIVENESS, REPUTATION AND OTHER CHARACTERISTICS OF SERVICES.
  4. (d) NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM BRAID OR THROUGH BRAID PROPERTIES WILL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN.
  5. (e) FROM TIME TO TIME, BRAID MAY OFFER NEW “BETA” FEATURES OR TOOLS WITH WHICH ITS USERS MAY EXPERIMENT.  SUCH FEATURES OR TOOLS ARE OFFERED SOLELY FOR EXPERIMENTAL PURPOSES AND WITHOUT ANY WARRANTY OF ANY KIND, AND MAY BE MODIFIED OR DISCONTINUED AT BRAID’S SOLE DISCRETION.  THE PROVISIONS OF THIS SECTION APPLY WITH FULL FORCE TO SUCH FEATURES OR TOOLS.
  1. 10.2 No Liability for Conduct of Third Parties.  YOU ACKNOWLEDGE AND AGREE THAT BRAID PARTIES ARE NOT LIABLE, AND YOU AGREE NOT TO SEEK TO HOLD BRAID PARTIES LIABLE, FOR THE CONDUCT OF THIRD PARTIES, INCLUDING OPERATORS OF EXTERNAL SITES, AND THAT THE RISK OF INJURY FROM SUCH THIRD PARTIES RESTS ENTIRELY WITH YOU.
  2. 10.3 No Liability for Conduct of Other Users.  YOU ARE SOLELY RESPONSIBLE FOR ALL OF YOUR COMMUNICATIONS AND INTERACTIONS WITH OTHER USERS OF BRAID PROPERTIES.  BRAID MAKES NO REPRESENTATIONS OR WARRANTIES THAT ANY INFORMATION YOU SHARE WITH OTHER USERS WILL REMAIN CONFIDENTIAL.   YOU UNDERSTAND THAT BRAID DOES NOT MAKE ANY ATTEMPT TO VERIFY THE STATEMENTS OF USERS OF BRAID PROPERTIES.  BRAID MAKES NO WARRANTY THAT THE GOODS OR SERVICES PROVIDED BY THIRD PARTIES OR OTHER USERS WILL MEET YOUR REQUIREMENTS OR BE AVAILABLE ON AN UNINTERRUPTED, SECURE, OR ERROR-FREE BASIS.  BRAID MAKES NO WARRANTY REGARDING THE QUALITY OF ANY SUCH GOODS OR SERVICES, OR THE ACCURACY, TIMELINESS, TRUTHFULNESS, COMPLETENESS OR RELIABILITY OF ANY USER CONTENT OBTAINED THROUGH BRAID PROPERTIES.
  3. 10.4 Third-Party Materials.  As a part of the Platform, you may have access to materials that are hosted by another party.  You agree that it is impossible for Braid to monitor such materials and that you access these materials at your own risk.
  1. 11. LIMITATION OF LIABILITY. 
  1. 11.1 Disclaimer of Certain Damages.  YOU UNDERSTAND AND AGREE THAT, TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT SHALL BRAID PARTIES BE LIABLE FOR ANY LOSS OF PROFITS, REVENUE OR DATA, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, OR DAMAGES OR COSTS DUE TO LOSS OF PRODUCTION OR USE, BUSINESS INTERRUPTION, OR PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, IN EACH CASE WHETHER OR NOT BRAID HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, ARISING OUT OF OR IN CONNECTION WITH THE AGREEMENT OR ANY COMMUNICATIONS, INTERACTIONS OR MEETINGS WITH OTHER USERS OF BRAID PROPERTIES, ON ANY THEORY OF LIABILITY, RESULTING FROM: (a) THE USE OR INABILITY TO USE BRAID PROPERTIES; (b) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED; OR MESSAGES RECEIVED FOR TRANSACTIONS ENTERED INTO THROUGH BRAID PROPERTIES; (c) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (d) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON BRAID PROPERTIES; OR (e) ANY OTHER MATTER RELATED TO BRAID PROPERTIES, WHETHER BASED ON WARRANTY, COPYRIGHT, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR ANY OTHER LEGAL THEORY.  THE FOREGOING LIMITATION OF LIABILITY SHALL NOT APPLY TO LIABILITY OF A BRAID PARTY FOR (i) DEATH OR PERSONAL INJURY CAUSED BY A BRAID PARTY’S NEGLIGENCE; OR FOR (ii) ANY INJURY CAUSED BY A BRAID PARTY’S FRAUD OR FRAUDULENT MISREPRESENTATION. 
  2. 11.2 Cap on Liability.  TO THE FULLEST EXTENT PROVIDED BY LAW, BRAID PARTIES WILL NOT BE LIABLE TO YOU FOR MORE THAN THE GREATER OF (a) $100; OR (b) THE REMEDY OR PENALTY IMPOSED BY THE STATUTE UNDER WHICH SUCH CLAIM ARISES.  THE FOREGOING CAP ON LIABILITY SHALL NOT APPLY TO LIABILITY OF A BRAID PARTY FOR (i) DEATH OR PERSONAL INJURY CAUSED BY A BRAID PARTY’S NEGLIGENCE; OR FOR (ii) ANY INJURY CAUSED BY A BRAID PARTY’S FRAUD OR FRAUDULENT MISREPRESENTATION.
  3. 11.3 User Content.  EXCEPT FOR BRAID’S OBLIGATIONS TO PROTECT YOUR PERSONAL DATA AS SET FORTH IN BRAID’S PRIVACY POLICY, BRAID ASSUMES NO RESPONSIBILITY FOR THE TIMELINESS, DELETION, MIS-DELIVERY OR FAILURE TO STORE ANY CONTENT (INCLUDING, BUT NOT LIMITED TO, YOUR CONTENT AND USER CONTENT), USER COMMUNICATIONS OR PERSONALIZATION SETTINGS.
  4. 11.4 Exclusion of Damages.  CERTAIN JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES.  IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
  5. 11.5 Basis of the Bargain.  THE LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN BRAID AND YOU.
  1. 12. PROCEDURE FOR MAKING CLAIMS OF COPYRIGHT INFRINGEMENT.  It is Braid’s policy to terminate membership privileges of any Registered User who repeatedly infringes copyright upon prompt notification to Braid by the copyright owner or the copyright owner’s legal agent.  Without limiting the foregoing, if you believe that your work has been copied and posted on the Platform in a way that constitutes copyright infringement, please provide our Copyright Agent with the following information: (a) an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; (b) a description of the copyrighted work that you claim has been infringed; (c) a description of the location on the Platform of the material that you claim is infringing; (d) your address, telephone number and e-mail address; (e) a written statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent or the law; and (f) a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.  You can contact our Copyright Agent, [NAME/DEPARTMENT], by email at copyright@braidit.com or by mail at [2433 W Winnemac Ave #3, Chicago, IL 60625]. 
  2. 13. MONITORING AND ENFORCEMENT.  Braid reserves the right to: (1) remove or refuse to post any of Your Content for any or no reason in our sole discretion; (2) take any action with respect to any of Your Content that we deem necessary or appropriate in our sole discretion, including if we believe that such Content violates this Agreement, infringes any intellectual property right or other right of any person or entity, threatens the personal safety of users of the Platform or the public, or could create liability for Braid; (3) disclose your identity or other information about you to any third party who claims that material posted by you violates their rights, including their intellectual property rights or their right to privacy; (4) take appropriate legal action, including without limitation, referral to law enforcement, for any illegal or unauthorized use of the Platform; and/or (5) terminate or suspend your access to all or part of the Platform for any or no reason, including without limitation, any violation of this Agreement.
  3. If Braid becomes aware of any possible violations by you of the Agreement, Braid reserves the right to investigate such violations.  If, as a result of the investigation, Braid believes that criminal activity has occurred, Braid reserves the right to refer the matter to, and to cooperate with, any and all applicable legal authorities.  Braid is entitled, except to the extent prohibited by applicable law, to disclose any information or materials on or in the Platform, including Your Content, in Braid’s possession in connection with your use of the Platform, to (i) comply with applicable laws, legal process or governmental request; (ii) enforce the Agreement, (iii) respond to any claims that Your Content violates the rights of third parties, (iv) respond to your requests for customer service, or (v) protect the rights, property or personal safety of Braid, its Registered Users, other users of the Services, or the public, and all enforcement or other government officials, as Braid in its sole discretion believes to be necessary or appropriate. 
  4. 14. TERM AND TERMINATION.  
  1. 14.1 Term.  This Agreement commences on the date when you accept them (as described in the preamble above) and remain in full force and effect while you use the Platform or maintain an Account, unless terminated earlier in accordance with this Agreement.
  2. 14.2 Termination. Braid has the right to suspend or terminate the function or existence of all or any part of the Platform and/or your Account at any time, and without notice as it deems advisable, including where you violate this Agreement, as required by law, or due to security or welfare concerns. To the extent permitted by applicable law, Braid shall not be liable to you or any third party(s) for any loss or damage that is caused by or arises from or in connection with any such suspensions or terminations. If you have materially breached any provision of the Agreement, or if Braid is required to do so by law (e.g., where the provision of the Website, the Application, or the Services is, or becomes, unlawful), Braid has the right to, immediately and without notice, suspend or terminate any Services provided to you. You agree that all terminations for cause shall be made in Braid’s sole discretion and that Braid shall not be liable to you or any third party for any termination of your Account. You may terminate this Agreement, your Account or your access to the Platform at any time, for any reason by sending an email to: support  
  3. 14.3 Effect of Termination.  Termination of any Service includes removal of access to such Service and barring of further use of the Service.  Termination of all Services also includes deletion of your password and all related information, files and Content associated with or inside your Account (or any part thereof), including Your Content.  Upon termination of any Service, your right to use such Service will automatically terminate immediately. You understand that any termination of Services may involve deletion of Your Content associated therewith from our live databases.  Braid will not have any liability whatsoever to you for any suspension or termination, including for deletion of Your Content.  All provisions of the Agreement which by their nature should survive, shall survive termination of Services, including without limitation, ownership provisions, warranty disclaimers, and limitation of liability.
  4. 14.4 No Subsequent Registration.  If your registration(s) with, or ability to access, the Platform or any other Braid community, is discontinued by Braid due to your violation of any portion of the Agreement or for conduct otherwise inappropriate for the community, then you agree that you shall not attempt to re-register with or access the Platform or any Braid community through use of a different member name or otherwise, and you acknowledge that you will not be entitled to receive a refund for fees related to those the Platform to which your access has been terminated.  In the event that you violate the immediately preceding sentence, Braid reserves the right, in its sole discretion, to immediately take any or all of the actions set forth herein without any notice or warning to you.
  1. 15. INTERNATIONAL USERS.  the Platform may be accessed from countries around the world and may contain references to Services and Content that are not available in your country. These references do not imply that Braid intends to announce such Services or Content in your country.  the Platform are controlled and offered by Braid from its facilities in the United States of America. Braid makes no representations that the Platform are appropriate or available for use in other locations.  Those who access or use the Platform from other countries do so at their own volition and are responsible for compliance with local law.
  2. 16. ARBITRATION AGREEMENT.  
  1. 16.1 Applicability of Arbitration Agreement.  Subject to the terms of this Arbitration Agreement, you and Braid agree that any dispute, claim, disagreements arising out of or relating in any way to your access to or use of the Platform or the Services, any communications you receive, any products sold or distributed through the Platform, the Services, or the Agreement and prior versions of the Agreement, including claims and disputes that arose between us before the effective date of this Agreement (each, a “Dispute”) will be resolved by binding arbitration, rather than in court, except that: (1) you and Braid may assert claims or seek relief in small claims court if such claims qualify and remain in small claims court; and (2) you or Braid may seek equitable relief in court for infringement or other misuse of intellectual property rights (such as trademarks, trade dress, domain names, trade secrets, copyrights, and patents). For purposes of this Arbitration Agreement, “Dispute” will also include disputes that arose or involve facts occurring before the existence of this or any prior versions of the Agreement as well as claims that may arise after the termination of this Agreement.  
  2. 16.2 Informal Dispute Resolution.  There might be instances when a Dispute arises between you and Braid. If that occurs, Braid is committed to working with you to reach a reasonable resolution. You and Braid agree that good faith informal efforts to resolve Disputes can result in a prompt, low‐cost and mutually beneficial outcome. You and Braid therefore agree that before either party commences arbitration against the other (or initiates an action in small claims court if a party so elects), we will personally meet and confer telephonically or via videoconference, in a good faith effort to resolve informally any Dispute covered by this Arbitration Agreement (“Informal Dispute Resolution Conference”). If you are represented by counsel, your counsel may participate in the conference, but you will also participate in the conference.
  1. The party initiating a Dispute must give notice to the other party in writing of its intent to initiate an Informal Dispute Resolution Conference (“Notice”), which shall occur within 45 days after the other party receives such Notice, unless an extension is mutually agreed upon by the parties. Notice to Braid that you intend to initiate an Informal Dispute Resolution Conference should be sent by email to disputes@braidit.com or regular mail to our offices located at 2433 W Winnemac Ave #3, Chicago, IL 60625. The Notice must include: (1) your name, telephone number, mailing address, email address associated with your account (if you have one); (2) the name, telephone number, mailing address and e‐mail address of your counsel, if any; and (3) a description of your Dispute.
  2. The Informal Dispute Resolution Conference shall be individualized such that a separate conference must be held each time either party initiates a Dispute, even if the same law firm or group of law firms represents multiple users in similar cases, unless all parties agree; multiple individuals initiating a Dispute cannot participate in the same Informal Dispute Resolution Conference unless all parties agree. In the time between a party receiving the Notice and the Informal Dispute Resolution Conference, nothing in this Arbitration Agreement shall prohibit the parties from engaging in informal communications to resolve the initiating party’s Dispute. Engaging in the Informal Dispute Resolution Conference is a condition precedent and requirement that must be fulfilled before commencing arbitration. The statute of limitations and any filing fee deadlines shall be tolled while the parties engage in the Informal Dispute Resolution Conference process required by this section.
  1. 16.3 Waiver of Jury Trial.  YOU AND BRAID HEREBY WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO SUE IN COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY. You and Braid are instead electing that all Disputes shall be resolved by arbitration under this Arbitration Agreement, except as specified in the subsection entitled “Applicability of Arbitration Agreement” above. There is no judge or jury in arbitration, and court review of an arbitration award is subject to very limited review.
  2. 16.4 Waiver of Class or Other Non-Individualized Relief.  YOU AND BRAID AGREE THAT, EXCEPT AS SPECIFIED IN SUBSECTION 14.9, EACH OF US MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT ON A CLASS, REPRESENTATIVE, OR COLLECTIVE BASIS, AND THE PARTIES HEREBY WAIVE ALL RIGHTS TO HAVE ANY DISPUTE BE BROUGHT, HEARD, ADMINISTERED, RESOLVED, OR ARBITRATED ON A CLASS, COLLECTIVE, REPRESENTATIVE, OR MASS ACTION BASIS. ONLY INDIVIDUAL RELIEF IS AVAILABLE, AND DISPUTES OF MORE THAN ONE CUSTOMER OR USER CANNOT BE ARBITRATED OR CONSOLIDATED WITH THOSE OF ANY OTHER CUSTOMER OR USER. Subject to this Arbitration Agreement, the arbitrator may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by the party's individual claim. Nothing in this paragraph is intended to, nor shall it, affect the terms and conditions under the subsection 14.9 entitled “Batch Arbitration.” Notwithstanding anything to the contrary in this Arbitration Agreement, if a court decides by means of a final decision, not subject to any further appeal or recourse, that the limitations of this subsection, “Waiver of Class and Other Non-Individualized Relief,” are invalid or unenforceable as to a particular claim or request for relief (such as a request for public injunctive relief), you and Braid agree that that particular claim or request for relief (and only that particular claim or request for relief) shall be severed from the arbitration and may be litigated in the state or federal courts located in the State of California. All other Disputes shall be arbitrated or litigated in small claims court. This subsection does not prevent you or Braid from participating in a class-wide settlement of claims.
  3. 16.5 Rules and Forum.  The Agreement evidences a transaction involving interstate commerce; and notwithstanding any other provision herein with respect to the applicable substantive law, the Federal Arbitration Act, 9 U.S.C. § 1 et seq., will govern the interpretation and enforcement of this Arbitration Agreement and any arbitration proceedings. If the Informal Dispute Resolution Process described above does not resolve satisfactorily within sixty (60) days after receipt of your Notice, you and Braid agree that either party shall have the right to finally resolve the Dispute through binding arbitration. The arbitration will be administered by the American Arbitration Association (“AAA”), in accordance with the Consumer Arbitration Rules (the “AAA Rules”) then in effect, except as modified by this section of this Arbitration Agreement. The AAA Rules are currently available at https://www.adr.org/sites/default/files/Consumer%20Rules.pdf.
  1. A party who wishes to initiate arbitration must provide the other party with a request for arbitration (the “Request”). The Request must include: (1) the name, telephone number, mailing address, e‐mail address of the party seeking arbitration and the account username (if applicable) as well as the email address associated with any applicable account; (2) a statement of the legal claims being asserted and the factual bases of those claims; (3) a description of the remedy sought and an accurate, good‐faith calculation of the amount in controversy in United States Dollars; (4) a statement certifying completion of the Informal Dispute Resolution process as described above; and (5) evidence that the requesting party has paid any necessary filing fees in connection with such arbitration. 
  2. If the party requesting arbitration is represented by counsel, the Request shall also include counsel’s name, telephone number, mailing address, and email address. Such counsel must also sign the Request. By signing the Request, counsel certifies to the best of counsel’s knowledge, information, and belief, formed after an inquiry reasonable under the circumstances, that: (1) the Request is not being presented for any improper purpose, such as to harass, cause unnecessary delay, or needlessly increase the cost of dispute resolution; (2) the claims, defenses and other legal contentions are warranted by existing law or by a nonfrivolous argument for extending, modifying, or reversing existing law or for establishing new law; and (3) the factual and damages contentions have evidentiary support or, if specifically so identified, will likely have evidentiary support after a reasonable opportunity for further investigation or discovery.  
  3. Unless you and Braid otherwise agree, or the Batch Arbitration process discussed in subsection 14.9 is triggered, the arbitration will be conducted in the county where you reside. Subject to the AAA Rules, the arbitrator may direct a limited and reasonable exchange of information between the parties, consistent with the expedited nature of the arbitration. If the AAA is not available to arbitrate, the parties will select an alternative arbitral forum. Your responsibility to pay any AAA fees and costs will be solely as set forth in the applicable AAA Rules.  
  4. You and Braid agree that all materials and documents exchanged during the arbitration proceedings shall be kept confidential and shall not be shared with anyone except the parties’ attorneys, accountants, or business advisors, and then subject to the condition that they agree to keep all materials and documents exchanged during the arbitration proceedings confidential. 
  1. 16.6 Arbitrator. The arbitrator will be either a retired judge or an attorney licensed to practice law in the state of California and will be selected by the parties from the AAA's roster of consumer dispute arbitrators. If the parties are unable to agree upon an arbitrator within thirty-five (35) days of delivery of the Request, then the AAA will appoint the arbitrator in accordance with the AAA Rules, provided that if the Batch Arbitration process under subsection 14.9 is triggered, the AAA will appoint the arbitrator for each batch.
  2. 16.7 Authority of Arbitrator.  The arbitrator shall have exclusive authority to resolve any Dispute, including, without limitation, disputes arising out of or related to the interpretation or application of the Arbitration Agreement, including the enforceability, revocability, scope, or validity of the Arbitration Agreement or any portion of the Arbitration Agreement, except for the following: (1) all Disputes arising out of or relating to the subsection entitled “Waiver of Class and Other Non-Individualized Relief,” including any claim that all or part of the subsection entitled “Waiver of Class and Other Non-Individualized Relief” is unenforceable, illegal, void or voidable, or that such subsection entitled “Waiver of Class and Other Non-Individualized Relief” has been breached, shall be decided by a court of competent jurisdiction and not by an arbitrator; (2) except as expressly contemplated in the subsection entitled “Batch Arbitration,” all Disputes about the payment of arbitration fees shall be decided only by a court of competent jurisdiction and not by an arbitrator; (3) all Disputes about whether either party has satisfied any condition precedent to arbitration shall be decided only by a court of competent jurisdiction and not by an arbitrator; and (4) all Disputes about which version of the Arbitration Agreement applies shall be decided only by a court of competent jurisdiction and not by an arbitrator. The arbitration proceeding will not be consolidated with any other matters or joined with any other cases or parties, except as expressly provided in the subsection entitled “Batch Arbitration.” The arbitrator shall have the authority to grant motions dispositive of all or part of any Dispute. The arbitrator shall issue a written award and statement of decision describing the essential findings and conclusions on which the award is based, including the calculation of any damages awarded. The award of the arbitrator is final and binding upon you and us. Judgment on the arbitration award may be entered in any court having jurisdiction.
  3. 16.8 Attorneys’ Fees and Costs. The parties shall bear their own attorneys’ fees and costs in arbitration unless the arbitrator finds that either the substance of the Dispute or the relief sought in the Request was frivolous or was brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)). If you or Braid need to invoke the authority of a court of competent jurisdiction to compel arbitration, then the party that obtains an order compelling arbitration in such action shall have the right to collect from the other party its reasonable costs, necessary disbursements, and reasonable attorneys' fees incurred in securing an order compelling arbitration. The prevailing party in any court action relating to whether either party has satisfied any condition precedent to arbitration, including the Informal Dispute Resolution Process, is entitled to recover their reasonable costs, necessary disbursements, and reasonable attorneys’ fees and costs. 
  4. 16.9 Batch Arbitration. To increase the efficiency of administration and resolution of arbitrations, you and Braid agree that in the event that there are one hundred (100) or more individual Requests of a substantially similar nature filed against Braid by or with the assistance of the same law firm, group of law firms, or organizations, within a thirty (30) day period (or as soon as possible thereafter), the AAA shall (1) administer the arbitration demands in batches of 100 Requests per batch (plus, to the extent there are less than 100 Requests left over after the batching described above, a final batch consisting of the remaining Requests); (2) appoint one arbitrator for each batch; and (3) provide for the resolution of each batch as a single consolidated arbitration with one set of filing and administrative fees due per side per batch, one procedural calendar, one hearing (if any) in a place to be determined by the arbitrator, and one final award (“Batch Arbitration”).
  1. All parties agree that Requests are of a “substantially similar nature” if they arise out of or relate to the same event or factual scenario and raise the same or similar legal issues and seek the same or similar relief. To the extent the parties disagree on the application of the Batch Arbitration process, the disagreeing party shall advise the AAA, and the AAA shall appoint a sole standing arbitrator to determine the applicability of the Batch Arbitration process (“Administrative Arbitrator”). In an effort to expedite resolution of any such dispute by the Administrative Arbitrator, the parties agree the Administrative Arbitrator may set forth such procedures as are necessary to resolve any disputes promptly. The Administrative Arbitrator’s fees shall be paid by Braid.
  2. You and Braid agree to cooperate in good faith with the AAA to implement the Batch Arbitration process including the payment of single filing and administrative fees for batches of Requests, as well as any steps to minimize the time and costs of arbitration, which may include: (1) the appointment of a discovery special master to assist the arbitrator in the resolution of discovery disputes; and (2) the adoption of an expedited calendar of the arbitration proceedings.
  3. This Batch Arbitration provision shall in no way be interpreted as authorizing a class, collective and/or mass arbitration or action of any kind, or arbitration involving joint or consolidated claims under any circumstances, except as expressly set forth in this provision.
  1. 16.10 30-Day Right to Opt Out. You have the right to opt out of the provisions of this Arbitration Agreement by sending written notice of your decision to opt out to: disputes@braidit.com, within thirty (30) days after first becoming subject to this Arbitration Agreement. Your notice must include your name and address, the email address you used to set up your Account (if you have one), and an unequivocal statement that you want to opt out of this Arbitration Agreement. If you opt out of this Arbitration Agreement, all other parts of this Agreement will continue to apply to you. Opting out of this Arbitration Agreement has no effect on any other arbitration agreements that you may currently have, or may enter in the future, with us.
  2. 16.11 Invalidity, Expiration. Except as provided in the subsection entitled “Waiver of Class or Other Non-Individualized Relief”, if any part or parts of this Arbitration Agreement are found under the law to be invalid or unenforceable, then such specific part or parts shall be of no force and effect and shall be severed and the remainder of the Arbitration Agreement shall continue in full force and effect. You further agree that any Dispute that you have with Braid as detailed in this Arbitration Agreement must be initiated via arbitration within the applicable statute of limitation for that claim or controversy, or it will be forever time barred. Likewise, you agree that all applicable statutes of limitation will apply to such arbitration in the same manner as those statutes of limitation would apply in the applicable court of competent jurisdiction.
  3. 16.12 Modification. Notwithstanding any provision in this Agreement to the contrary, we agree that if Braid makes any future material change to this Arbitration Agreement, it will notify you. Unless you reject the change within thirty (30) days of such change become effective by writing to Braid at 2433 W Winnemac Ave #3, Chicago, IL 60625, your continued use of the Platform, including the acceptance of products and services offered on the Platform following the posting of changes to this Arbitration Agreement constitutes your acceptance of any such changes. Changes to this Arbitration Agreement do not provide you with a new opportunity to opt out of the Arbitration Agreement if you have previously agreed to a version of this Agreement and did not validly opt out of arbitration. If you reject any change or update to this Arbitration Agreement, and you were bound by an existing agreement to arbitrate Disputes arising out of or relating in any way to your access to or use of the Platform, any communications you receive, any products distributed through the Platform or this Agreement, the provisions of this Arbitration Agreement as of the date you first accepted the Agreement (or accepted any subsequent changes to Agreement) remain in full force and effect. Braid will continue to honor any valid opt outs of the Arbitration Agreement that you made to a prior version of this Agreement.
  1. 17. THIRD-PARTY SERVICES.
  1. 17.1 Third-Party Websites, Applications and Ads. the Platform may contain links to third-party websites (“Third-Party Websites”), applications (“Third-Party Applications”) and advertisements for third parties (“Third-Party Ads”).  When you click on a link to a Third-Party Website, Third-Party Application or Third-Party Ad, we will not warn you that you have left the Platform and are subject to the terms and conditions (including privacy policies) of another website or destination.  Such Third-Party Websites, Third-Party Applications and Third-Party Ads are not under the control of Braid.  Braid is not responsible for any Third-Party Websites, Third-Party Applications or Third-Party Ads.  Braid provides these Third-Party Websites, Third-Party Applications and Third Party Ads only as a convenience and does not review, approve, monitor, endorse, warrant, or make any representations with respect to Third-Party Websites, Third-Party Applications or Third-Party Ads, or any product or service provided in connection therewith.  You use all links in Third-Party Websites, Third-Party Applications and Third-Party Ads at your own risk. When you leave our Website, this Agreement and our policies no longer govern.  You should review applicable terms and policies, including privacy and data gathering practices, of any Third-Party Websites, Third-Party Applications, or Third-Party Ads, and make whatever investigation you feel necessary or appropriate before proceeding with any transaction with any third party. 
  2. 17.2 App Stores.  You acknowledge and agree that the availability of the Application and the Services is dependent on the third party from whom you received the Application license, e.g., the Apple App Store or Google Play (each, an “App Store”).  You acknowledge that the Agreement is between you and Braid and not with the App Store.  Braid, not the App Store, is solely responsible for the Platform, including the Application, the content thereof, maintenance, support services, and warranty therefor, and addressing any claims relating thereto (e.g., product liability, legal compliance or intellectual property infringement).  In order to use the Application, you must have access to a wireless network, and you agree to pay all fees associated with such access.  You also agree to pay all fees (if any) charged by the App Store in connection with the Platform, including the Application.  You agree to comply with, and your license to use the Application is conditioned upon your compliance with all terms of agreement imposed by the applicable App Store when using the Platform, including the Application. You acknowledge that the App Store (and its subsidiaries) are third-party beneficiaries of the Agreement and will have the right to enforce it.
  3. 17.3 Accessing and Downloading the Application from the Apple Store.  The following applies to any App Store Sourced Application accessed through or downloaded from the Apple App Store: 
  1. (a) You acknowledge and agree that (i) the Agreement is concluded between you and Braid only, and not Apple, and (ii) Braid, not Apple, is solely responsible for the App Store Sourced Application and content thereof. Your use of the App Store Sourced Application must comply with the App Store Terms of Service. 
  2. (b) You acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the App Store Sourced Application. 
  3. (c) In the event of any failure of the App Store Sourced Application to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the App Store Sourced Application to you and to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the App Store Sourced Application. As between Braid and Apple, any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be the sole responsibility of Braid. 
  4. (d) You and Braid acknowledge that, as between Braid and Apple, Apple is not responsible for addressing any claims you have or any claims of any third party relating to the App Store Sourced Application or your possession and use of the App Store Sourced Application, including, but not limited to: (i) product liability claims; (ii) any claim that the App Store Sourced Application fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation.
  5. (e) You and Braid acknowledge that, in the event of any third-party claim that the App Store Sourced Application or your possession and use of that App Store Sourced Application infringes that third party’s intellectual property rights, as between Braid and Apple, Braid, not Apple, will be solely responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim to the extent required by the Agreement. 
  6. (f) You and Braid acknowledge and agree that Apple, and Apple’s subsidiaries, are third-party beneficiaries of the Agreement as related to your license of the App Store Sourced Application, and that, upon your acceptance of the terms and conditions of the Agreement, Apple will have the right (and will be deemed to have accepted the right) to enforce the Agreement as related to your license of the App Store Sourced Application against you as a third-party beneficiary thereof. 
  7. (g) Without limiting any other terms of the Agreement, you must comply with all applicable third-party terms of agreement when using the App Store Sourced Application.
  1. 18. FEES AND PURCHASE TERMS.
  1. 18.1 Third-Party Payment Processor.  Braid uses Stripe, Inc. and its affiliates as its third-party service provider for payment services (e.g., card acceptance, merchant settlement, and related services) (“Third-Party Payment Processor”).  If you make a purchase on the Platform, you will be required to provide your payment details and any additional information required to complete your order directly to our Third-Party Payment Processor.  You agree to be bound by Stripe’s Privacy Policy (currently accessible at https://stripe.com/us/privacy) and its Terms of Service (currently accessible at https://stripe.com/ssa) and hereby consent and authorize Braid and Stripe to share any information and payment instructions you provide with one or more Third-Party Payment Processor(s) to the minimum extent required to complete your transactions.  Please note that online payment transactions may be subject to validation checks by our Third-Party Payment Processor and your card issuer, and we are not responsible if your card issuer declines to authorize payment for any reason.  For your protection, our Third-Party Payment Processor uses various fraud prevention protocols and industry standard verification systems to reduce fraud and you authorize it to verify and authenticate your payment information.  Your card issuer may charge you an online handling fee or processing fee.  We are not responsible for this.  In some jurisdictions, our Third-Party Payment Processor may use third parties under strict confidentiality and data protection requirements for the purposes of payment processing services.
  2. 18.2 Payment.  You shall pay all fees or charges (“Fees”) to your Account in accordance with the fees, charges and billing terms in effect at the time a Fee is due and payable.  By providing Braid and/or our Third-Party Payment Processor with your payment information, you agree that Braid and/or our Third-Party Payment Processor is authorized to immediately invoice your Account for all Fees due and payable to Braid hereunder and that no additional notice or consent is required.  You shall immediately notify Braid of any change in your payment information to maintain its completeness and accuracy.  Braid reserves the right at any time to change its prices and billing methods in its sole discretion.  You agree to have sufficient funds or credit available upon placement of any order to ensure that the purchase price is collectible by us.  Your failure to provide accurate payment information to Braid and/or our Third-Party Payment Processor or our inability to collect payment constitutes your material breach of this Agreement.  Except as set forth in this Agreement, all Fees for the Platform are non-refundable.
  3. 18.3 Subscriptions.  If you purchase access to certain features and functionality of the Platforms on a time-limited basis (a “Subscription”), the Fee for such Subscription (“Service Subscription Fee”) will be billed at the start of the Subscription (“Subscription Service Commencement Date”) and at regular intervals in accordance with your elections at the time of purchase.  Braid reserves the right to change the timing of our billing.  Braid reserves the right to change the Subscription pricing at any time in accordance with Section 1. If changes to the Subscription price occur that impact your Subscription, Braid will use commercially reasonable efforts to notify you, such as by sending an email to the email address associated with your Account.  If you do not agree with such changes, you may cancel your Subscription as set forth in Section 16.3(a)(i).
  1. (a) Automatic Renewal.  If you elect to purchase a Subscription, your Subscription will continue and automatically renew at Braid’s then-current price for such Subscription until terminated in accordance with this Agreement. [The frequency at which your Subscription renews (i.e., weekly, monthly, annually, etc.) will be designated at the time at you sign up for the Subscription [and may be modified by you via your Account settings].]  By subscribing, you authorize Braid to charge the payment method designated in your Account now, and again at the beginning of any subsequent Subscription period.  Upon renewal of your Subscription, if Braid does not receive payment, (i) you shall pay all amounts due on your Account upon demand and/or (ii) you agree that Braid may either terminate or suspend your Subscription and continue to attempt to charge your designated payment method until payment is received (upon receipt of payment, your Account will be activated and for purposes of automatic renewal, your new Subscription commitment period will begin as of the day payment was received).
  1. (i) Cancelling Subscriptions. You may cancel your Subscription by logging into and going to the [“Change/Cancel Membership” page of your “Account Settings” page].  If you do not wish your Account to renew automatically, or if you want to change or terminate your Subscription, you must contact Braid at 708-269-6476 or [support@braidit.com] or log in and go to the [“Change/Cancel Membership” page on your “Account Settings” page.]
  2. (ii) Effect of Cancellation.  If you cancel your Subscription, you may use your Subscription until the end of your then-current Subscription term; your Subscription will not be renewed after your then-current term expires.  However, you will not be eligible for a prorated refund of any portion of the Platform Subscription Fee paid for the then-current Subscription period. 
  1. (b) Upgrades and Downgrades.  If you choose to upgrade your Subscription in the middle of a Subscription period, such upgrade will take effect immediately and any incremental fees associated with such upgrade will be charged in accordance with this Agreement.  In any future Renewal Term, the fees will reflect any such upgrades.  If you choose to downgrade a Subscription, the downgrade will take effect as of the first day of the next Renewal Term.  Downgrading a Subscription may cause loss of content, features, or capacity of the Platforms as available, and Braid does not accept any liability for such loss.
  1. 18.4 Taxes.  The Fees do not include any Sales Tax (defined below) that may be due in connection with the Platform provided under this Agreement.  If Braid determines it has a legal obligation to collect Sales Tax from you in connection with this Agreement, Braid shall collect such Sales Tax in addition to the Fees.  If any Services, or payments for any Services, under this Agreement are subject to any Sales Tax in any jurisdiction and you have not remitted the applicable Sales Tax to Braid, you shall be responsible for the payment of such Sales Tax and any related penalties or interest to the relevant tax authority, and you shall indemnify Braid for any liability or expense Braid may incur in connection with such Sales Taxes.  Upon Braid’s request, you will provide it with official receipts issued by the appropriate taxing authority, or other such evidence that you have paid all applicable taxes.  For purposes of this section, “Sales Tax” means any sales or use tax and any other tax measured by sales proceeds that is the functional equivalent of a sales tax where the applicable taxing jurisdiction does not otherwise impose a sales or use tax.
  2. 18.5 Withholding Taxes.  You shall make all payments of Fees to Braid free and clear of, and without reduction for, any withholding taxes.  Any such taxes imposed on payments of Fees to Braid shall be your sole responsibility, and you shall provide Braid with official receipts issued by the appropriate taxing authority, or such other evidence as we may reasonably request, to establish that such taxes 
  3. 18.6 Free Trials and Promotional Access. Any free trial or other promotion that provides users access to the Platform must be used within the specified time of the trial.  At the end of the trial or promotional period, your use of that Platform will automatically be converted into a paid Subscription at our then-current Service Subscription Fees and you will be charged for such Subscription as set forth in Section 16.3 (Subscriptions) if you do not cancel prior to Subscription Service Commencement Date.  [If you are inadvertently charged for a Subscription and provide us with written notice of the error, Braid will have the charges reversed.]
  4. 18.7 Advertising Revenue.  Braid reserves the right to display Third-Party Ads before, after, or in conjunction with Content posted on the Platform, and you acknowledge and agree that Braid has no obligation to you in connection therewith (including, without limitation, any obligation to share revenue received by Braid as a result of such advertising).
  1. 19. SOCIAL MEDIA.  We may maintain a presence on and link to social media websites or applications, including LinkedIn, Twitter, and Instagram, (collectively, “Social Media Pages”), to provide a place for people to learn more about us and our services. When you visit these Social Media Pages, you are no longer on our Website or Application, but rather a website operated by a third party. All comments, visuals and other materials posted by visitors to our Social Media Pages do not necessarily reflect our opinions, values or ideas. All visitors to our Social Media Pages must comply with the respective social media platform’s terms of use.
  2. 20. GENERAL PROVISIONS.
  1. 20.1 Electronic Communications.  The communications between you and Braid may take place via electronic means, whether you visit the Platform or send Braid e-mails, or whether Braid posts notices on the Platform or communicates with you via e-mail.  For contractual purposes, you (a) consent to receive communications from Braid in an electronic form; and (b) agree that all terms and conditions, agreements, notices, disclosures, and other communications that Braid provides to you electronically satisfy any legal requirement that such communications would satisfy if it were to be in writing.  The foregoing does not affect your statutory rights, including but not limited to the Electronic Signatures in Global and National Commerce Act at 15 U.S.C. §7001 et seq.
  2. 20.2 Release.  You hereby release Braid Parties and their successors from claims, demands, any and all losses, damages, rights, and actions of any kind, including personal injuries, death, and property damage, that is either directly or indirectly related to or arises from your use of the Platform, including but not limited to, any interactions with or conduct of other Users or third-party websites of any kind arising in connection with or as a result of the Agreement or your use of the Platform.  If you are a California resident, you hereby waive California Civil Code Section 1542, which states, “A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party.”  The foregoing release does not apply to any claims, demands, or any losses, damages, rights and actions of any kind, including personal injuries, death or property damage for any unconscionable commercial practice by a Braid Party or for such party’s fraud, deception, false, promise, misrepresentation or concealment, suppression or omission of any material fact in connection with the Website [or any Services provided hereunder].
  3. 20.3 Assignment.  This Agreement, and your rights and obligations hereunder, may not be assigned, subcontracted, delegated or otherwise transferred by you without Braid’s prior written consent, and any attempted assignment, subcontract, delegation, or transfer in violation of the foregoing will be null and void.
  4. 20.4 Force Majeure.  Braid shall not be liable for any delay or failure to perform resulting from causes outside its reasonable control, including, but not limited to, acts of God, pandemics, epidemics, government orders, war, terrorism, riots, embargos, acts of civil or military authorities, fire, floods, accidents, strikes or shortages of transportation facilities, fuel, energy, labor or materials. 
  5. 20.5 Questions, Complaints, Claims.  If you have any questions, complaints or claims with respect to the Services, please contact us at: support@braidit.com. We will do our best to address your concerns.  If you feel that your concerns have been addressed incompletely, we invite you to let us know for further investigation.
  6. 20.6 Governing Law.  THE TERMS AND ANY ACTION RELATED THERETO WILL BE GOVERNED AND INTERPRETED BY AND UNDER THE LAWS OF THE STATE OF DELAWARE WITHOUT GIVING EFFECT TO ANY PRINCIPLES THAT PROVIDE FOR THE APPLICATION OF THE LAW OF ANOTHER JURISDICTION. To the extent the parties are permitted under this Agreement to initiate litigation in a court, both you and Braid agree that all claims and disputes arising out of or relating to this Agreement will be litigated exclusively in the state or federal courts located in Delaware.
  7. 20.7 Notice.  Where Braid requires that you provide an e-mail address, you are responsible for providing Braid with your most current e-mail address.  In the event that the last e-mail address you provided to Braid is not valid, or for any reason is not capable of delivering to you any notices required/permitted by this Agreement, Braid’s dispatch of the e-mail containing such notice will nonetheless constitute effective notice.  You may give notice to Braid at the following address: 2433 W Winnemac Ave #3, Chicago, IL 60625.  Such notice shall be deemed given when received by Braid by letter delivered by nationally recognized overnight delivery service or first class postage prepaid mail at the above address.
  8. 20.8 Severability; Waiver.  If any portion of this Agreement is held invalid or unenforceable, that portion shall be construed in a manner to reflect, as nearly as possible, the original intention of the parties, and the remaining portions shall remain in full force and effect.  Any waiver or failure to enforce any provision of this Agreement on one occasion will not be deemed a waiver of any other provision or of such provision on any other occasion.
  9. 20.9 Export Control.  You may not use, export, import, or transfer the Platform except as authorized by U.S. law, the laws of the jurisdiction in which you obtained access to the Platform, and any other applicable laws.  In particular, but without limitation, any information contained within the Platform may not be exported or re-exported (a) into any United States embargoed countries, or (b) to anyone on the U.S. Treasury Department’s list of Specially Designated Nationals or the U.S. Department of Commerce’s Denied Person’s List or Entity List. By using the Platform, you represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties. You acknowledge and agree that products, services or technology provided by Braid are subject to the export control laws and regulations of the United States.  You shall comply with these laws and regulations and shall not, without prior U.S. government authorization, export, re-export, or transfer Braid products, services or technology, either directly or indirectly, to any country in violation of such laws and regulations.
  10. 20.10 Consumer Complaints.  In accordance with California Civil Code §1789.3, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by contacting them in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.
  11. 20.11 Entire Agreement.  The Agreement is the final, complete and exclusive agreement of the parties with respect to the subject matter hereof and supersedes and merges all prior discussions between the parties with respect to such subject matter.

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