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Frequently asked questions

We build Braid for you! We want you to get the most out of Braid and it to be a product you love and enjoy. If you can't find what your looking for, don't be afraid to reach out!

What platforms is Braid available on?

Braid is available on web, native iOS and Android. The best experience is in our mobile app. So search for Braid It! in the Apple App Store and Google Play.

Who can respond to a Braid I make?

You have a few options here. Braids can be closed to users in your organization and explicitly added as hosts and guests. They can also be open where members of your organization can request to join. With open Braids, anyone with a link to braid can contribute!

Can I edit posts and clips from Braid?

Braid ships with an amazing baked in video editor on mobile and the web. When user's make a post, they can edit by trimming clips, adding filters, brand identity, music and more!

What aspect ratios do clips get cut in?

You can cut clips in any aspect ratio! You can crop to standards like square to 9:16, 4:3, and 3:2 or use a custom crop to get exactly what you are looking for!

How do I manage my brand assets?

You can upload brand identity like watermarks, custom stickers, custom pre-rolls and end-rolls, background music and more. You have optionality on how these exports look on feel on your clips so you pick what matches the moment.

Does Braid have an API?

We sure do! If you would like API access to programmatically engage with you Braid account let your sales representative know.